biggest complaint was the spa was not working

good pool and spa good breakfast friendly staff great shower not a shower over a bathtub

nice pool beds were comfortable

that covid is under control, bring back better breakfast options

the only real complaint was the janky wifi

spa was not in working order.

small pool

beds were very uncomfortable, laundry room unclean, and bath towels were dingy.

parking was difficult

was very clean / young lady at the counter was very nice / didnt get to eat breakfast

spa was not working when we visited

hot tub/ spa was under maintenance and boarded up during our stay

the location. the restaurants. the gym.

slow wifi, not enough drawers, the refrigerator was iced.

the $100 pet deposit thats non refundable because they have to

pool area is very poor, lacking in any character. no laundry services available

place was pretty amazing for a hotel, the bar area is nice, they have a beautiful pool area and there are some

loud music at the pool on friday night

beautifully renovated awesome staff pool was awesome. customer relations are a perfect 10.

quality of the breakfast, had to ask for milk, butter, no toast,

is no seating to eat the continental breakfast

friendly staff, breakfast was good and nutritional, plenty of places to eat out bars were close.

staff, great location, conveniently located just couple minutes from jax naval air base, ample parking, nice

breakfast was more than expected and location was convenient for my clients being close to the 295

good value. good breakfast.

pool and spa were open and lovely

really wanted to use the spa tub

east check-in and the spa in-room was wonderful!

stayed in a king spa suite

the apt like suite was great!! spa jetted tub was amazing. staff was nice and pleasant.

there is nothing i liked about the property i wish i wouldn t of stayed there me nor my kids

we loved the complimentary shuttle service, taking us to shopping and restaurants.

called two days prior to arriving and asked if the hotel had adjoining rooms so that my kids were connected to

the floor our room was on it was a very strong odor of marijuana and traveling with small kids i don't appreciate

they gave us extra cover so the kids could sleep on the floor

spa tub (the whole reason why i got this room) was not working properly and it was very dirty

the spa tub is huge

take it it was just too much and this time again i didn't get a chance to get into the jacuzzi spa because it

listing said the room featured a spa tub and hot tub

large trucks taking up a lot of parking in the back of the hotel.