pool and spa are always appreciated

ac a bit noisy. pool freezing ! spa barely hot and no bubbles. personnel not really friendly

and hot tub good particularly for adult time rooms were good and clean spa next door was a

pool was a warm and comfortable temperature

gym opened, when checking in they said the gym opens at 9am, and then the next morning they said it

the spa treatments were amazing, relaxing and the best we've had

beautiful condos on the lake. spa services very very good. food in the restaurant was delicious.

pizza was awesome. beautiful view. spa was fabulous.

our room was clean & spacious

spa wasn't a day spa like we had hoped; it was a little weird walking through the lobby to use the

spacious apartment with all kitchen facilities expected

nice pool and spa tub

like their sauna and spa pool

wifi patchy despite strong signal, a/c insufficient to cool bedroom, same price for rooms with and

kids enjoyed pool & hot

the spa bath was perfect for a stay in night to warm up from the winter cold

check in we were never informed of the free bikes, free hot spa or option to go green and receive $10 off

(like the pool and hottub downstairs, and the lovely attached restaurant)

, the shower was not cleaned properly however , the staff has given us another night stay in kids

, the shower was not cleaned properly however , the staff has given us another night stay in kids

the air conditioner noisy. spa too hot, set at over 40 degrees which virtually is unusable

the activities they had for kids was pretty clever i though

great for young people and kids too

parking spaces are tight

kids excited to use record player but it was broken

bed and in room spa tub

gym and spa and pool facilities top notch

can't fully open the shutters in the area where the spa is in the room.

there is a small indoor pool and

the gym was open which was amazing and the restaurants had great ambiance and tasty food

she able to arrange an early check in before my husbands surrgery

free laundry machines are great to use

concierge allowed us an early check in and airport shuttle was free and easy to arrange

hotel is so cute and clean and i like the balcony too where my kids love to hang out sip their hot

stale pet smell in the room

expensive and add ones not appreciated pay parking and a mandatory charge for spa facilities we didn t want

the on-site spa was fabulous. the location is perfect and walkable to all locations

location and pool the damera spa onsite was excellent.

pool and spa were great. view is beautiful.

the hotel is lovely and well located. the room was lovely too. the gym and spa were excellent.

comfortable beds, spa washrooms, balcony, fireplace, washer/dryer, and well equipped kitchen with very high

the jets on my spa tub did not work

unable to use spa bath. cold water tap in bathtub didn t work. probably frozen.

very spacious, comfortable, clean and nicely equiped room

great gym, spa & pools

miner issues brought to the reception attendion . no breakfast or drinking water bottles

yet again clean, comfy, warm, free parking and great staff

liked everything about the room, staff, and the breakfast

i liked having the kitchenette but think there should have been more kitchenware and pans

the location was great! room was clean. staff were friendly. it was pet friendly.

very nice to hang out by the pool and to take advantage of the spa next door

was spacious, newly renovated and exceptionally comfortable, with a large balcony

great pool area, wonderful bed pillows and bedding and very good bfezmcst

another thing we didn t like was the room was so small for 2 adults with 2 kids

the wifi was a little spotty, but wasn't too bad.

asked if i needed anything and gave me a nice run down of things that i needed to know like wifi password,

free wifi and a coffee maker/mini fridge and microwave were great

breakfast was great and barry, the breakfast attendant, made sure everything was on point

staff is friendly and helpful and the place is very clean. good breakfast buffet

i had a upgrade to a 2 queen bedroom with a kitchen

our room was spacious and even had a kitchen

bathroom mould bed not very comfortable laundry bins in corridor blocking exit

the place is surgically clean and even the bar tender girl was friendly we didn t use the pool, sauna etc

the satellite tv didn t work properly and the wifi was very poor

weight room...gym

location close to the mall, a lot of different restaurants nearby, great spa area.

staff - accommodated our request for s ground floor room spa was lovely and hot breakfast was pretty good parking

also the pool, sauna and spa was an excellent addition

pet friendly. spa and pool. close to everything.

the spa room and the included breakfast

bed was comfortable, room was big. the pool was very good and the wellness spa was awesome.

spa wasn t working and after a 14 hour flight we could have done with a spa.

all around friendly service and a spa there and hot tub and the resuturant bar was great food and

breakfast

parking was tight some nights.

all pool and spa facilities were under refurbishment

near restaurants. there's laundry facility.

the pool, and staff went above and beyond!

i liked everything about it good service good breakfast great pool and slides

it s was clean and the kids loved the swimming pool

spa didn t work 3

grounds were good. pool and spa old but ok.

wifi was painfully slow, was slow to load web pages, couldn't even think of watching a movie

had the double room with the kitchen

parking lot felt a bit sketchy

spa wasn t working

hot breakfast, nice spa and pool, great service by friendly staff, rooms were immaculate and modern

good for 2 or 3 kids maybe, anything more and it is too crowded to move

our kids wanted to swim and there were no more towels so we asked her and instead of saying no problem

hot breakfast, nice spa and pool, great service by friendly staff, rooms were immaculate and modern

very nice layout, spa tub was excellent. bed was very comfortable.

the free breakfast was excellent and the waterslide and spa pool were both excellent ways to unwind after a

hockey playing husband enjoyed the in-suite spa tub

swimming pool nad tea at the lobby.

parking available on-site and included with the price

spa was expensive at least for local rates

also the view of the parking lot was not great and the spa was full, eventhough the place looked empty

i like the spa. i had spa early in the morning. it was quiet and warm.

health spa needs reserving weeks in advance, especially in high season

with restaurants close by as well as almost most amenities, this spa is one the best