the room was very large and it had a big spa tub

working spa baths in the king rooms, but use at your own risk (or clean out yourself before use)

spa didn't work

stained spa jets looked dirty toilet stained fan did not work only plug and phone charge in bathroom rest

soft bed, spa tub

room service was practically non-existent

room was great and the pool. great lounge too.

i didn't expect a suite, didn't get one, but the amenities were exquisite (two fully functional pools

a beautiful scenery i loved everything the rooms were cleaned beds were comfortable and loved the bar and the

parking was hard to come by in spite of a large lot on a saturday night

it was close to my business meeting and there was wide open parking.

breakfast bar supplies were not kept stocked

would have loved to use the pool but there were a lot of hacking/coughing little kids around and we didn't want

they charged me twice for a pet deposit. 75.00 twice instead of refunding the first deposit.

99 for kids tv shows which is the first hotel i’ve ever stayed at that does that

loved the dry spa and walk in shower

challenging it's still would be nice if the staff tried to keep the area around the pool and hot spa dry to

we enjoyed the pool,jacuzzi, and sana. love that the bar and resturant is down stairs

they changed the shuttle service to the palace.

pool area

indoor pool was cold and hotel has no hot tub.

my best friend went to the pool, & the water felt slimy, so she didn't get to enjoy the pool.

clean, convenient, comfortable. like the kitchen in the room.

no room service for extended stay?

laundry basket available in room for dirty clothes

the spa wasn't hot

the water in the rooms is cloudy/murky, hotel pool water was cloudy so we didn t let the kids swim, breakfast

the sofa bed was perfect for my kids and the staff was exceptional.

the pool was not open

was awesome but we really wanted to enjoy the pool but the water was cold we ddnt get to enjoy the pool no more

the in room spa tub

spa tub was nice

the matress was hard. the wifi did not work at all.

people up stairs were very loud kids running and jumping all day long

a break from the world and my kids to spend time with my wife

not easy getting a spot to park , the light above the spa didn't work , vent in room looked like it was going

the spa tub room was very nice

that could have been done to the bathroom the inside of the shower was still dirty and the spa tub i guess we

spa tub in room, staff

they offered all of the right things. kitchenette, spa tub, big clean bed.

and spa where always full

i loved the spa area me and boyfriend spent a lot of time in the spa

pool, gym and staff were great.

nice and clean. well illuminated parking.

the parking lot was a disaster and it was awkward to get to.

location is perfect, wifi is good and staff are welcoming

room service with healthy food options would have been a plus

laundry in the hallways looked really bad

wifi was not available the entire stay, the manager was nonchalant about both remote issue and wifi

facility smelled like weed and room service was slow in providing service and front desk personnel were

i actually cancelled in the lobby because there were alot of kids playing in the lobby

they gym was not taken care of. no towels, looked run down.

additional water in room as no room service during covid

customer service the pool the exercise room i loveeee seeing my kids happy in the pool our 2nd time

parking lot was in rough shape and tried going to 2 different icemakers for ice, but they were both

the bed and spa tub

then they didn't give me at least half my money back and i had the king spa room

the spa bath is so awesome

i cheked in,there was an employee doing a really great job at cleaning up debris in the parking lot,and pulling

cops hang out in the parking lot and pull over paying customers as they leave!

beds are very comfortable, the rooms are spacious and clean, the pool/spa is clean and a very nice bonus, and

the pool hours and the option to use the spa and pool. breakfast options.

the pool and spa are nice though we didn't have time to use it

wifi did not work on my phone

breakfast was fantastic