the spa was down and not working and breakfast was just ok at best

the spa wasn t operational

because of covid - spa closed, i get it, but disappointed,

spa was not not my bed sheet had blood on it upon my arrival the person in the room next door had

pool and spa equipment need repairs

no spa or hot tub it was out of service.

the heated spa and swimming/gaming area

the pool and the heart shaped spa tub in the room

the bed was very comfortable and the spa was awesome

everything, good experience, love my spa in my room aswell.

spa was down,and the outside could've been cleaner,trash all over the place,and bath room needs

spa was closed-no reason given

property was a bit 'tired' - could do with a spruce up. spa was out of service.

hot spa was not working.

adequate parking and several restaurants nearby, from fast food to nicer sit-down restaurants

the room was very well laid out, and the bathroom was amazingly spa like

pet friendly and clean.

upfront fees for pets

of the hyatt benefits were available: gym, pool, breakfast, decent rooms

no weights in the gym only treadmill

they had a hot breakfast buffet with lots of items

kids unhappy sofa bed totally unfit for sleeping shower with no door is plain stupid and dangerous

the room was great. my kids had a blast! and the breakfast was exceptional!

it was nice having 2 separate bedrooms and full kitchen area. breakfast was good.

shuttle to airport

i didn't know when i booked the room at the time, construction dust everywhere, the pool and spa were closed

the spa tub wasn't very strong/powerful. might need cleaned or service?

nice breakfast as

the pool was filled salt water which the kids did not like, and there was no hot tub

close to the aquarium and overall a very nice place! kids loved the pool!

spa tub

we paid for the spa tub room and the tub was great however the jets didn t work

spa tub was weak

the room was very clean and comfortable i would definitely recommend this room with the jacuzzi spa to couples

a nice spa room over the weekend

spa tub was a wonderful feature, very relaxing

and with the addition of the spa tub, the rest of the bathroom was quite small

bed was comfy spa tub was excellent staff were nice and helpful

pet friendly, but no where to walk a doggor

the hotel fitness center is actually a snap fitness gym and has phenomenal equipment

staff were so friendly, the room & lobbies were so clean, and there were two very nice bar areas inside the

the rooftop bar was heavily advertised and we were so excited to experience it

location and bar area. the room was very nice as well. i plan to stay again!

location was good and the roof top bar was cool, the bartenders were very good and my drink was excellent

we loved the location. it was close to attractions. the rooftop bar was nice.

room had a wonderful spa tub and separate shower

the room was lovely with huge spa bathroom. location is perfect, and staff was very attentive.

the bathroom/spa was amazing. we went for our anniversary and had a great time.

room was clean. the staff was very friendly. the bar attached was nice and friendly staff.

only complaint is the renovation, so the bar was a makeshift bar on a different level

the spa was excellent as well as the fitness center

we had a great visit to the hotel spa and the restaurant had a fun and classy vibe

the spa was great

loved that had a spa and bar. beds were so comfortable. loved the nice big bathroom

the spa was amazing

the room was cozy and loved the kitchen will definitely be a return customer

it would have been nice if the hotel had a pool. kids always love a hotel pool.

the rooftop bar steals the show and is highly recommended for adults that need a night out alone

over charged no room service no parking was not mentioned poor location

no room service

the breakfast was yummy and we are trying one of their recipes today

breakfast was excellent, the location was perfect for relaxing, it is off the beaten path but that

the breakfast and chocolate covered strawberries were delicious

parking wasn t the best

beautiful, comfortable close to where we wanted to go , friendly staff, great breakfast!

the bar was nice and breakfast was great

pool temp was too cold

everything was clean and comfortable. i loved the separate bath areas perfect for kids.

gym was also good

my room, which it was, but they didn't tell me that you have to reserve times for the pool so my kids didn't