we had a spacious room with airco and big bathroom. very clean. fast wifi internet.

- i asked for room service to clena the bathroom but they did almost nothing

wifi very good

- i asked for room service to clena the bathroom but they did

worn, damaged furniture at pool

the wifi worked and was stable

it seems the parking lot is not big enough so you have to park outside your car

i liked the pool very well

clean & spacious rooms, easy to find, good swimming pool, near bus station

laqshe gave us no information about wifi code or hidden restaurant merely a key to a windowless room

wifi was good and fast

the hotel pool gives you the impression that there is a spa and then the pool

cabinet fell off their rails onto the floor and we struggled to safely enter the ridiculous spa tub with moldy

i love the location, the cleanliness, just an amazing place and the pool and massages in the spa

great location. staff very friendly. valet parking very good.

location with many amenities ( good staff, parking, bar and restaurant, etc

didnt get the breakfast with the room, but the two times i ate were delicious

i think the breakfast can be better but for the price is good

nice breakfast buffet/nice waiters

pool was small. cold.

pool is big enough for three overweight children and no one more

huge secure parking

the pool area could be cleaner and would also

very good when staying in port of veracruz. nice outdoor pool, good rooms

the rooms were clean and the gym and pool was good.

excellent helpful staff, good location, parking place.

it has super nice staff and lots of things to do. the spa is the best part of the hotel

the spa staff was excellent

no info on spa location, pool or restaurant shcedule or parking info

the spa was great too, very relaxing

food from restaurant was more than delicious and the spa is worthy.

on weekends and also there is a buffet breakfast, the hotel have pool with a little bar, gym, spa and other

gym had no a/c. parking garage was too scarey to use so parked on street.

liked that there was a gym and a sauna

people nice.lots of near by restaurants.the pool view is good.

the pool was a decent size and there was a kid-friendly pool

the parking

our pet friendly room was one of the nicest with an ocean view and large patio

gym did not have enough equipments and so small, swimming pool small and not clean.

modern room, all fixtures in good shape, comfortable beds, nice crisp linens, room service

gym did not have enough equipments and so small, swimming pool small and not clean.

gym is minimal no ac within workout early

the new pool was nice

much of parking spaces, fridge was dirty and smelled really bad had to ask staff to clean it

the kitchenette was great with a fridge, stove, oven, and pots, pans, cups etc, you could need.

only 1 pool instead of 2

few parking spaces

the pool had a great

the pool site could improve, no towels or anyone in charge. same with the gym.

the pool site could improve, no towels or anyone in charge. same with the gym.

wifi was bad

pool was awesome! service was excellent. food was good. room was clean.

like the fitness centre to be a lot better equipped

location and pool. parking

it was a great location at the sea. nice warm swimming pool.

no bar at the pool open. one one person out taking drink orders took 30 minutes to get a drink.

location, beach and pool.

the spa was wonderful as

the lawn around the swimming pool was poor.

maybe a cleaner pool.

policies were too strict (our 9 month old baby was denied a towel until previous one was return) room service

hotel has an incredible location, parking, swimming pool, private beach, ocean view, nice wi-fi, food and staff