we loved the staff in the entrance, the spa masseuse and everybody really

excellent hour time for breakfast, really early in the morning, thanks.

breakfast was good. room was decent size. facilities were modern and decent.

the guys in the kitchen got us plates and a pan to be able to cook, they were really kind and useful

hotel is really well equipped with restaurant, bar, sauna and gym which is super convenient due to the hotels

location good on the road to bogota. breakfast mediocre

the indoor pool.

swimming pool is not cleaned frequently.

wifi was very spotty

comfy beds, hot shower and good wifi

excellent hotel. near everything. great breakfast. nice staff. very clean!

i've stayed here in the past because they have secure parking and everything is walkable in the city so a good

breakfast was included

was really frustrating to me and ruined some other good things that i found on the stay like the bar staff

is a bar at the seventh floor, that sounds more like a dance club

in and organized it was 10 o'clock and at that time we couldn't get anything to eat, since the room service didn

lack of 24/7 room service. very bad internet. personal not very helpful (they did not care)

was really frustrating to me and ruined some other good things that i found on the stay like the bar staff

we had access to the laundry machines any time we needed them and the place was very well kept and the jacuzzi

staff & their pets were quite friendly

wifi works well

great breakfast and super fast wifi

secure parking in courtyard attached to hotel

4) breakfast was awesome compared to the other hotels we stayed at

hotel has parking

nice room, private parking

they advertised a spa and restaurant but no one was ever in the restaurant

solutions to something that was not my problem but they were good people, they worried about our breakfast and

it is pet friendly but they do not ask the pets owners to clean their pet's excrements

and the security guy helped us with firewood for the fireplace

the breakfast was dismal with the worst coffee in columbia when they had it and never ready before 9 am

breakfast very good

the wifi connection was extremely weak. the fireplace could work better.

excellent breakfast. excellent rear view at the room.

the wifi connection was extremely weak. the fireplace could work better.

the staff were all wonderful and the fireplace in the room that is lit for you while you re at dinner is a

room service would also be

parking inside the grounds

a well-furnished room including a kitchen. a huge plus for long-term accommodation

fast check in, helpful staff, breakfast for free, parking.

on site safe parking (very important)

the parking system and process are not clear. there is no well-defined entrance to the complex

the spa was cold, so we didn't use it and the pool is a nice addition for hot days but is not heated,

the kitchen was unavailable

in the gym the trademill didnt work not the elliptical bike

very good location, new and clean facilities, modern and stylish. nice gym and sports area.

they do not provide laundry detergent nor is there a dispenser onsite

the breakfast was disappointing and the spa prices were high

they have a spa with sauna, jacuzzi and massages

parking situation could be better but no additional cost so no complains

was at an odd location with no parking space, a bit hard to get to especially with heavy traffic

also the spa was quiet good

there was no wifi, which was really bad because i had to work

very tasty food (breakfast, dinner)

and breakfast was excellent

hotel rooms with the fireplace

great service, nice breakfast and beautiful place!

they have fireplaces in the room (good thing) but i couldn't use it because of my asma and there's no other

delicious food (dinner and breakfast)

the wifi password that was in rooms didn't work during my stay.

breakfast were beyond amazing, especially the shake/ guayava juice

food: as a night person who usually skips breakfast, it was worth getting up early for

boutique hotel with a warm and welcoming style, great hospitality, great staff, top-notch breakfast and excellent

the breakfasts and dinner at restaurant were excellent

the breakfast was delicious and the dinner outstanding

also, the best spa in latin america is a mobile spa - there is no spa onsite

parking was awkward and very tight spaces

parking small

is a lot of rooms overlook a busy and noisy road where sound of traffic is constant day and night laundry service

wifi was on and off. and elevator had problems once. other than that all good

breakfast and italian restaurante in the hotel were excelent

bar is not suitable

the room is absolutely beautiful and they cooked an amazing breakfast this morning with eggs to order

our room at the santa barbara was in front of a metallic kitchen or laundry room vent and the noise, which felt

wifi signal too weak

the spa bath in the junior suite was amazing after a long day in bogota

spa with sauna, steam room and bubble pool was free included

spa are a nice and staff very friendly

the spa and the view from the pool are unbelievable

super helpful staff! great facilities! spa was beautiful! food was great! facilities were clean!

enough bath towels for the number of guests, and no dish towels, paper towels or napkins in the kitchen

i also had my pet dog which there is an extra cost either per night or per stay, whichever is cheapest for you

the stove top barely heats up, there is no utensils at all in the kitchen

design, great room service, kindness treatment to the trip guest

unfortunately no improvement at all, poor equipment in the kitchen, poor breakfast, cold shower

need to update studio information like the phine numbers and wifi passwords

the gym and spa facilities are old and uninviting

also i couldn't get hold of the beautysalon for spa and hair service

the price for my three day stay including all gournet foods, drinks, room service, tips, etc

i think is one of the best hotels in bogota, the breakfast is amazing

the breakfast are is huge and warm

is no gym, and spa services are extremely limited, even though they say they have a spa facility

staff was more than helpful missing spa at the hotel, small drugstore etc close to

i realized that my make up had been used while i was out, very slow check in/out, bad wifi signal in the

location, service, gym, internet

not much activity except casino

there is no gym

the breakfast

kids friendly

wifi no good

breakfast was not included

the restaurant and bar serve incredible food and drinks

the spa was beyond anything we have experience before

the spa and gym are amazing

the breakfast was delicious and varied

was absolutely perfect, the room, staff, breakfast

the pool is indoors and hot and

the bath didn't have a plug and we couldn't get the spa to work.

rooms excellent, hotel very safe, buffet breakfast very good: plenty to choose from.

bar was expensive, and night staff inconsiderately loud and cursing while trying to enjoy our

has spacious rooms, room service (basically thru a next door mexican restaurant) and an excellent wifi

elevator wasn't working properly, no gym or pool, water in bathroom were draining slowly

the wellbeing spa is right next to the gym and it s not relaxing at all.

spa location was poorly indicated in both the site and the lobby

we had a massage but the spa did not have a working shower nor could they offer us any other drink except for

but nothing was done; - the ac in the gym had been always turned off

very slow room service

hard to access the wifi. one day there was no meat with breakfast.

breakfast was fantastic, loved the location

breakfast selection could have been a bit better

great staff. good breakfast. many restaurant options close by.

excellent location. friendly staff! very good breakfast!!!

the spa is amazing and the pool is great as well

the staff was friendly and helpful, tried the spa and even though it wasn t very fancy the services they

friendly staff at check in. spa had the best steam room i ve ever used

liked everything, the only issue was that the spa did not work on thursday nad friday due to easter holiday

amazing , the stuff , the food , everything was perfect , and the spa service , out of this world

spa was okay but the shower s ceiling was falling

spa was a nice surprise

the makeshift gym i requested towels, sanitizer to wipe machines off

great location, complementary breakfast, gym, jacuzzi, nice clean rooms, great staff

the gym is very good but could have some machine repair.

are really high, food menu is only ok, not really matching the high range location, breakfast is tiny