patricia and the spa excellent massage ud83dudc86

the speed of the jet sky s without control the volume of the music around the pool

also wifi didn't work in the room

there was no wifi, the ac had to be repaired while we were there which is ok but after the technician left

the breakfast was great with a lot of variety

up without holding it with an hand -the support of the tiny mirror in the bathroom was broken -spa was free only

staff was helpful and pleasant with the exception of staff member at the spa - needs training in

great swimming pools for the kids and jacuzzis for the adults

area offered different areas depending on if you had kids or not

food on room service took very long and when arrived the two chicken sandwiches were very poor both guests

the pool looks much smaller than the picture.

the next day i attempt to go for to swim in their pool

reception staff were very kind and very nice to me, everyone was helpful, they gave me an early check in, and

and the pool is a little small

breakfast was not good

the breakfast was yummy and a good portion

very near cartagena; beautiful clean beach and pool; excellent meals though slightly more than we had been paying

the pool wasn t clean. the flies are very annoying

we were having breakfast/lunch some people external to the hotel were coming to us to sell us some stuffs

beds are very hard and uncomfortable, bathroom does not have warm water, breakfast is one of the worst we had

was served the same pieces of watermelon and papaya that i had before i ordered breakfast

is good enough for calls and the property is right at the beach, with great food and its own pool

relaxing space, nicely appointed rooms, pool surrounds and shady breezy places to rest

decomposed food, dirt in the pool in the pool bathroom, and one of the beds without the complete and dirty

private beach , lovely swimming pool

hurt my big toe a bit on the edge of the pool (just bandage sized though)

that we didn t like but the breakfast could have more variety but other than that everything was perfect

the ceviches and tropical juices are delicious and the pool is serene

the wifi was great too

breakfast was good. staff was friendly and attentive.

beachfront, welcoming drink and breakfast

in the bar they serve you where you are at the pool, table, lounger etc

installations pool is great food is excellent super clean and organized room

the intoom spa did not have functioning hot water

the breakfast is rich and cooked at the moment

the pool very small and some issues with the room

- they hide extra charges and do not compensate for essential elements of the experience, such as wifi which

basic breakfast

the bar and the restaurant close early

perfect service! great hotel! nice restaurant, rooms and delicius breakfast.

place was clean , staff great, good wifi near old town

the staff was exceptional. the pool was very nice. the rooms very comfortable !!!

wifi password changed during the week

the breakfast is a point to improve, perhaps they could have a buffet

good breakfast.

the breakfast is decent but just one option

due to our evening flight they provided an acceptable solution for late check out

really old, the pool is disgusting, bathroom needs some love, the free breakfast is far from being good

nice view from rooftop pool, and spa gives good massages

they don't have any room service options after 9pm

breakfast was ok. no charge for early check in.

room was clean, bar and pool were nice and location is good.

breakfast was good bed was fine

- it works in open areas and in your room, but if you go an enclosed area such as a bathroom, the spa or even

lastly, when you go be sure to book a spa package it is soooooo worth it

the pool is great, the spa is gorgeous, there s a games room, tennis court and basketball court

gyms to choose from, several pools and jacuzzis, a beach club, and complimentary access to the spa area, which

the bellman, elevator operator (yes, they have an elevator operator), front desk staff and spa staff were

they didn t explained correctly how to get the beach towels or how to use the laundry services, extra time

wifi no wifi in the rooms and restaurants and poor quality in lobby and by the pool - no tv channel in english

no wifi in rooms

is a good plan for your holiday it take stress of always having to eat out pay for all etc - pool good temperature

and hair dryer did not work - ac does not have a remote - wifi sucks - food is terrible, at least breakfast -

breakfast spa swimming pool

the spa is in a converted room, not very luxurious.

was spacious, front desk staff was friendly and helpful, specially cindy

get the 5-star treatment by staying at this hotel - from the modern rooms to great options for spa treatment

in addition, the spa services were amazing

they also have a spa and sauna thats included

breakfast the spa and hot tub and outdoor bar

the spa lie on their prices and only tell you when you pay

also the salon or spa don t look like the pictures

spa was closed on sunday, which was the day i had free of planned activities and wanted to go, but

the lady who works in the spa was amazing

excellent room service

i wish the pool hours were a bit longer. pools close at 6pm

the breakfast was also very good

the bar has an amazing location

too many street hawkers/vendors out front and along the beach. rooftop pool was a bit shabby.

the bar closed too early for our liking. pool far too small for the amount of residents

too many kids

such as a gym, great pool located on the 18 floor with an amazing snack where sergio the bar tender made us feel

in the beach area of cartagena (bocagrande) - rather family vacay resort than business hotel, wifi relatively

breakfast was great staff was amazing massages were cheap and super good

the pool was great, half of it gets the sun which is nice

they needed a break from the lovely warm weather, so i went for a swim in the beautiful swimming pool in the

delicious breakfast

the pool and decor were a focal point for us

daily breakfast is good with fresh fruit, juice, coffee and nice hot, cooked to order menu

wifi throughout

breakfast is basic by some peoples standards but i thought it was great eggs toast cereal fruit

there is a lot of vegetation on the first floor and the swimming pool, which was a body of still water, so i

the wifi wasn't working correctly for 3 -4 of our 9 days there

at times, one day we waited nearly an hour for our food (which is not great if you have hungry kids)

wifi - tv - minibar - food service loooong wait - there isn t first aid for sun burns - there

check in took a long time. bathroom was in poor condition. wifi did not work in my room.

no mobile data where our room was and the hotels wifi was patchy but we did manage

breakfast option, the service is great and very friendly, due to a emergency i had to leave earlier

staff was nice. location was good. near to casinos, beach, restaurants. breakfast was good.

there are a lot of restaurants around with access to public transportation and casinos

balcony,near casino

location is great and staff is amazing and breakfast was very good.

breakfast big room, pool, ocean view, well located near shops mall rest beach.

the massage in the spa was wonderful

the spa was small and claustrophobic however, the girls were amazing and my wife and me were really

during check out at 430 am, a to go breakfast was presented

the pool need a little love

however, the pool was a good alternative

breakfast, beach towels available, massage in spa good value, comfortable beds

the breakfast five stars if you ask me compared to other hotels in the location

the breakfast area is no longer at the roof top where the pool is, but i understand why it s easier to manage

we loved having use of the gym and pool

helpful staff, great pool rooftop area with city/beach views, nice daily breakfast, comfortable accommodations

the breakfast was not good at all

some noise at late hours from a bar or disco near the hotel.

no pool, just a jacuzzy

pool is good for my children

i like that the hotel will do your laundry if asked but there is a fee

rooms aren't comfortable, the breakfast is not good, i cannot imagine how is the lunch or dinner

breakfast

beds are hard as a rock and old, sheet looked dirty and old, no wifi most of the time

it s better take the breakfast because some stuff it is over at 8:30...

breakfast was very nice, every morning we had several simple local dishes, which tasted wel

the facilities were incredible, beautiful pool with comfortable sunbeds, a very good spa which we would definitely

was very relaxing friendly staff amazong spa area

the exoensive spa and hair saloon

pool area was amazing and spa and gym, rooms clean and beds very comfy

there is a minimal cost to use the sauna and spa prices are extremely affordable and worth it

the place had a very nice spa (recommend it), pool area, open

beach area and outdoor spaces wonderful the spa was fantastic the staff are super friendly and helpful

check your bill - i had paid for our spa treatments ahead of our visit and online

spa treatment was sub average, over priced for experience received

saying i would have to leave the hotel at my check-out time (so i couldn't stay to enjoy the pool, beach, or

spa facility does not provide locker room, shower, and sauna room

wonderful staff and spa - i had treatments with yenifer who was absolutely fantastic

the employees at the spa were not gracious

the whole experience was perfect. we also used the spa and they have amazing massages.

made reservations for a spa day and unfortunately they did not book me and when i got there it wasn t any

very uncomfortable to don t have wifi and have rooms with very bad celular coverage

if you are looking to get close to nature, this is your place, as there no tvs and very sketchy wifi

peaceful, clean and comfortable. can be loud in the weekends due to pool parties.

the room was very clean and the garden with the pool and outdoor shower were fantastic

the food honestly but i did tell the staff that. breakfast was great and so were the drinks.

the breakfast for cop10,000 is good too

laundry was washed and dried within hours

they also do laundry and have a fully stocked kitchen for your use

and his wife were so helpful to us, sorting us taxis, printing our plane tickets and doing our laundry too

breakfast should be included and coffee out and available all morning

swimming pool nice and clean

is newly opened and the kitchen was still being renovated

the cleanness of the room ,the good air conditioner and the wifi was okay.

breakfast was great

the hotel has a gym, it's not to fancy but still a nice surprise for this price!

the breakfast was also nice and fresh

wifi is spotty by the pool view rooms

my room (#104) has a small balcony overlooking the pool

rude staff, below average breakfast, awful room service and appalling and overpriced food

bed, the ambiance, the staff, the breakfast, the location, and the historic aspect were all amazing

breakfast brought to our room

a/c and wifi worked well

the breakfast was good, staff was helpful and flexible.

breakfast was good, but you also have lovely cafes next door, as well as restaurants, bars, shops

rooms were spacious, the beds were comfortable, the water was hot

got a massage at the spa very relaxing and a fraction of the price at a luxury hotel

beds, rooftop pool, great location, good breakfast and outstanding customer service by all

light at the bed does not work, there was no iron in the room as us was told, fridge very loud - laundry service

the wifi didn t work in the rooms. we had to go to the courtyard for fast internet wifi

the breakfast here is magnificent! lots of great options, always fresh and delicious

the breakfast is pretty complete and their omelette is really good

staff was fantastic. breakfast was exceptional. room was comfortable. loved it

in room wifi did not work

place to stay, good wifi and ac (it is hot in cartagena), excellent breakfasts