pool and spa were a lovely way to relax after a days work

were promised spa bathroom and did not receive

location was key for staying in south lake. nice saltwater pool.

the location and that it was pet friendly.

cleanliness, friendly staff, pet friendly!!

loved the spa tub!!!

clean room and loved the spa tub

pool and hot tub need major attention spa was very dirty

the poolarea was great for the kids

the staff checked us in early and we were provided free breakfast even before checking in

spa facility is excellent

the service at the spa was very good

everything is there, from starbucks to a spa and lots of views

spa added an extra $40 to the fee i was quoted

the gym was awesome, and the entire staff, from the front desk team to housekeeping, was on an entirely

great location, friendly staff, spa was fabulous , food very good in restaurants.

spa was amazing, just what a mother and grammy needed, staff was warm and inviting and i'm a spa

the water park was cool we liked all the slides they had and the wave pool was fun

away from home for 5 days exploring texas, we chose to stay at the great wolf lodge to treat our kids to more

everything that the kids got to do. they loved the water part of the stay and the arcade.

more breakfast choices.

didn t seem to know much about the pool, what time it opened or closed and didn t care to find out

pool was windy and bugs in pool.

gym did not have a/c

loved the kitchen amenities by far the best i ve ever experienced

the king sized bed and spa tub

quiet and comfortable, the spa tub was amazing!!!

rooms, comfortable furniture, spa tub was the cherry on top (had a king suite with the spa tub and water jets

loved spa tub comfort and space

no closet or hangers but having a spa jacuzzi tub certainly made up for that

the spa staff did an absolutely amazing job on my wrap

food options were excellent. pool area and spa were luxurious.

there was no spa was very surprised .....jacuzzi

the pool was close

you had a nice clean pool and because of my airline took all my things the hotel had to accommodate my situation

spa is still closed (due to covid?)

the gym, the spa and all the amenities were great

rooms were perfect, the views are awesome and the gym/spa was fantastic

the fitness centre was great but the spa was not in operation the day i visited

the spa personel seemed rushed; no smiles until time to make a payment

spa like rooms, excellent food in restaurant and to go, bar, pool, exercise room and most of all

wifi nowadays should be a free option, almost 13 dollars per day is unacceptably high.

also, the shuttle service is excellent with an every 30 minute departure

there was no room service from the restaurant

location, indoor pool and hot tub were very clean and enjoyable for all ages

it has airport pick up /drop , hot breakfast, wifi, free parking, comfortable room and good staff

staff offered print delivery menus (good chinese food ) the 'hotel/parking ghetto' locale is walkable to stretch

the elevators were always dirty, the halls always smelt like weed, the laundry facilities did not work right

certainly not a resort pool, but wouldn't expect that at the price.

finally he gave us some treats for the kids

i didn't like the fact that there was no spa in the hotel

from the front desk to the bar staff to the waitresses

pool was cramped couldn't swim to many people found out there was lots of people not staying at the

the gym was great.

were very disappointed after confirming a double queen for my wife and 2 kids

this did not affect the rating i gave, i called for the shuttle from the airport to the hotel in the evening i

location, shuttle, staff, restaurant availability

the outdoor seating area was nice with some picnic tables and the gym is small but there s enough to get in

breakfast was very good. the shuttle driver was very informative.

breakfast was yummy

the pillows was way too soft and no one cleaned the parking lot. the refrigerator was broken.

good location between fort worth and dallas. good price, workout facility and laundry.

wish breakfast was more

kitchen utensils in the room. more breakfast options.

my room, and presumably all the rooms, have a kitchenette with a full size refrigerator and stove/oven, sink,

room was spacious and clean. there was plenty of parking and it is definitely centrally located.

room and hotel was clean. staff were quite pleasant. enjoyed the pool. bed was very comfortable

also the morning free breakfast would have been a plus

no breakfast was offered because kitchen was closed

pool view from the hotel room is soothing after a long day

early check in at no extra cost, great facilities (free breakfast), friendly staff, lots of parking

breakfast was ok...but with the price you're paying for room cant complain.

the pool could be cleaner

lies about breakfast.

the gym was also disgusting and run down