unavailable to guests though clearly visible bar but no bartender restaurant with no meal service fireplace with

the breakfast options were delicious to an extreme

breakfast was excellent, fresh and well presented

the breakfast served each morning is a delicious sampling of chiapaneca dishes

rosa even did our laundry and it smelled so great

complimentary coffee bar during the day with specialty drinks like cappuccinos and lattes

wifi was weak and unstable

they kindly allowed an early check in after we arrived early from the night bus

no wifi in the rooms downstairs

supermarket, restaurants, laundry and bakery nearby

parking on premises is a plus, being so close to the central plaza

hotel's laundry service is irrationaly expensive so we looked for another options in the town

was issues with wifi connection

they had parking...

clean. great location. parking

very spotty wifi in room and no place unpack clothes (which matters when you spend 5 nights).

the parking it is separed

private parking one block away (someone from the reception has to walk with you to open the gate)

parking a little far, but the people helps you so it is ok

there is also great and affordable room service we grately recommend especially if tired after al day excursiones

and staff the spa was awesome if you get a message ask for cecilia she was awesome total

breakfast restaurant was excellent and the location was amazing and easy if you like staying in the

you get to experience the san cristobal people, the staff is amazing and very helpful, lovely breakfast - very

the breakfast restaurant was a short walk across the square but not really a big deal for me

location great customer services clean and comfortable beds great breakfast friendly

designed boutique hotel in the center of san cristobal - the spa bath was really nice and price for value was

because they understood that having a kitchen for plant-based meals was important to me, they asked me to write

better maintenance on the bathroom and kitchen

wifi is reliable

wifi and breakfast are perfect, and the hotel is very cute

said they have wifi, but it is so slow, my laptop didn't even connect

very good wifi

good vibes and comfortable beds, wifi is good, and the rooms was clean

no wifi in the rooms

price / quality was super! wifi was really good and on the best spot in san cristobal

the kitchen was great for story supplies and having coffee, tea and water on-site was perfect

space, comportable beds and great to have a kitchenette

very amazing location and the staff was great. wifi works well.

wifi was basic and i was unable to work online

seen such a perfect integration of hospitality, beautiful design, calm space, clean communal kitchen, great

good wifi finally

the wifi wasn't great but everything else was very nice

the laundry is very not one block away and very good services

central location, good wifi signal, comfortable room & bedding. relatively quiet space at night.

the laundry services was excellent

the spa is lovely - got a great massage

so beautiful and comfortable, the staff was always willing to help and with good attitude, the spa was so good

parking was a bit far from the hotel to walk on a cobblestone street with bags, but the staff did

everything was perfect. maybe wifi in room can be further improved

don t know if there was a store room above our room but it was very noisy and the wifi didn t

wifi in room, no coffee/drink refill at breakfast and you had to choose between fruits of

good room

big old walls, no mobile data in hotel; wifi is okay but not the best.

beautiful courtyard, delicious hot chocolate, room service. comfortable room. great location

comfortable cosy beds! netflix available on tv and great wifi. helpful staff.

great wifi and shower

they did my laundry for free

wifi in 208 was a little weak however the hotel moved us.

they advertise spa and sauna

we understand that sereno is also a bar and they are trying to maintain a certain vibe, but sometimes it was

we also weren t really shown where anything was in the hotel or given any info like the wifi code when checking

great food, great staff, good prices, good bar :)

we don't understand how you can offer room service and not have a phone in the room

friendly and helpful staff laundry service available (give them your clothes then pick them up later or have

have laundry facility in house

the spa treatments were a bit overpriced, but that's not why we visited

the balcony and view across the city, the table fires, bar and spa all excellent

the spa at the hotel should be more affordable to hotel visitors

didn t have time to visit the spa , next time

everything was high class, good facelift, clean with beautiful spa service, warm.

restaurants/spa on site however didn't visit them to know if they are worth it or not

location, beautiful garden and interiors.comfortable rooms and good wifi.

outside bar noise at night

building and central courtyard, decent sized room, tv and wifi, helpful staff though more spanish on my part

wifi didn't work properly in the room, hot water kept cutting out.

the reception gave us very bad directions for the parking which is actually situated within the premises

the parking is behind the hotel and gated

guarded parking located inside the building was a nice thing to have

you enter the parking yard through a closed gate, but even when we reported to them that we wanted to park

good location and parking in the yard. nice accommodation at first sight. good wifi.

the room was beautiful, we used the spa tub every night and the reception area was lovely

) suite

wifi a little patchy in the junior

very safe, the room was clean, staff was very nice and helpful, wifi was fine, good location yet quiet

good wifi in room

no wifi in the rooms. cold shower one day

beds very hard the wifi was very slow or not available

the wifi was sometimes very slow or not working for a short moment.

wifi baaad

the kitchen facilities were useful and it was nice to wake up to a cup of coffee in the morning.

kitchen is open to everyone and the posada offers filtered water, coffee and tea to all guests

friendly staff, cute decoration, nice shared kitchen, location is good and quiet :)

confortable and very good located. excellent that the have a kitchen for you to use

wifi i found in a hotel

this room looks like a spa and will be taking inspiration for my own when i get back

the room looks like a spa and will be taking inspiration for my own personal room back home

the 45 min of relaxation in the spa (included in the stay) is super nice

private spa was the main reason for our stay at villa mureno

i also was given one free hour at the spa with a sauna and jacuzzi (which i desperately needed)

you can use the private spa for free for 45 minutes

mongrammed pillow cases, great cable tv and best of all a great experience in the relaxing spa and sauna

the wifi was up and down, works better in the morning and hardly at all in the evening.

wifi did not work. it would be great if the staff speak english

wifi doesn t work

also, the wifi wasn t great and kept disconnecting

pushes employees to follow some inflexible guidelines like checkout times or pushing for selling spa packages

staff is very friendly, the location is great, the parking is perfect, the shower is amazing and the bed is very

the spa bath didn't work for a day, but they got it fixed.

the personnel was very nice and our kids loved the heated pool

checkin they tried to charge me extra for my 2 kids

checkin they tried to charge me extra for my 2 kids

staff, located in the city center, scenic views from the hotel room, good breakfast, good wifi, nice

i had a chocolate massage in the spa

we used the spa installations and are very recommended

each suite has a theme (we were in the fuego suite), and the entire lobbydining areaspa is designed to perfection

beware of staying at this property: you just got a new message from magnolias boutique suites & spa here's what

everything but particularly the location, it s quirkinesses and the strong wifi.

the elevator was broken twice and we have to walk all around the parking lot to the front, besides we were tired

delicious and beautifully presented breakfast

day one, we arrived for breakfast at 8 a

breakfast was very good. the property is new so everything looks great

the wifi doesn t work the best

- wifi is al terrible that i switched to using data roaming

the dinner was excellent with attentive service - as is the breakfast

boutique hotel like this, the staff (front desk, manager - who spoke to the only other family at breakfast but

the restaurant is really good but is better to have the breakfast a la carte than including the breakfast

the room was large but dark, sparsely furnished and cold. breakfast very unimpressive.

breakfast was not more than fair wifi -it took almost 30minutes until it was set no electricity

was not more than fair wifi -it took almost 30minutes until it was set no electricity points by the beds - ee

is very calm and peaceful, it felt like a spa break

breakfast (included) is excellent and ample choices

attentive staff, excellent breakfast, clean and comfortable room with coffe maker and minibar

we had a really nice time here!! very clean, good bed, own fireplace, huge room, good breakfast.

the room, the amazing bathroom with its copper bathtub, the gardens, the breakfast