the spa was not open.

only thing i couldn't find was the spa /sauna. it wasn't where the map said it was.

the wifi is super fast and the a/c works great

the parking garage is a bit tight but it s not awful as well and it is monitored 24/7 which was a

parking to open to sidewalk

it s a great place for a little rest n recovery. love the spa tub

the property was really clean and awesome customer sevicw.. the spa area was soo relaxing

the jet spa jacuzzi water was dirty

was disappointed that spa room out of order

it was clean and had a spa and work out room that was excellent for the price

breakfast

the size of our room was great for our kids, very cold ac alwaysssss a plus lol

i asked for a late check out and i was told noon

they charged me extra for early check in.

what was for me was the abysmal wifi

pool and spa were open at 8am closed at 10pm

nice exercise facility with pool/spa and the breakfast was ok

room - excellent. smells so good airport - n/a breakfast - excellent

no hassle for requesting a late check out

the rooms were lovely clean and the breakfast great

their laundry fee is good too.

it was so clean, the beds were comfortable and the breakfast was great

the opening image on the website shows a golf course/ grassed area - there is noneud83dude41

very clean, free parking, free breakfast but we opted in to a restaurant within walking distance

wife and i have been parking here immediately upon landing at sfo from international trips

breakfast was really exceptional as well

linda lu who served us breakfast was unbelievable professional and friendly. she was great!

while there was a minor mixup between the kitchen and the wait staff over our order that delayed delivery a

the room service, internet and the view of the airport is amazing

the staff were friendly, and the bar was most appreciated (didn't try the restaurant)

breakfast was the low point, as it was just a sparse offering of selection.

good laundry

wifi was intermittent which caused problems checking in for our flight as we had no data.

the staff was great, michelle kahn was most helpful! breakfast was better than most!

free shuttle service helpful and friendliness of staff breakfast bed was comfy and room was big

a little bit more to offer for breakfast

the wifi was not working

wifi was not good

staff was very friendly and helpful.complimentary breakfast was really nice.

wifi was easy to access

paying for internet. missed a spa and sauna.

in any other setting, like a spa or a hospital, this would amount to negligence

pool and spa were not heated. also took a long time before staff got the towels to us.

room was clean, bed very comfortable, bathroom with walk-in shower, bar area with sitting at bar or numerous

i also had two kids with me, who cried and complained that they were freezing the entire shower because

the spa not clean and no sauna

noting really if i had to really pick something the spa wasn t working lol but that s it!

has a restaurant, gym and pool

pressure in the shower, lighting, clarity of instructions about wifi; choice of people in adjacent room or my

very clean, indoor pool and warm cookies

a family stayed in the room next to us and the kids got very loud early in the morning, so we're couldn't sleep

near the airport and they have a shuttle to reach the sfo airport

restaurant on premise too pricey with small kids

shuttle was overfull at 4am in the morning.

pool area, room and shuttle service to airport.

what kind of big hotel has a spa that has only an occupancy of 4 people

all is good. enjoyed the pool .oh the blower in the spa would not work.

t like the pillows, and the gym and pool were closed which was a bummer

the price of the food in the bar and also the shop store in the corner

cleanliness of the room, parking fee, pet fee (too expensive)

i wish there is hot spa tub in swimming pool

the quality of pool/spa water didn't seem to be very good

pool was tiny and spa not in use, the buffet breakfast was way too expensive for us all,and no info was given

location & the shuttle service

it was also fantastic to have the kids out to explore for the two hours before catching our flight (that really

the outdoor was not warm and full of leaves and the spa didn t seem to work

if they had a pool although spa was great

spa didn t work

they have a few spa upcoming renovations that there soon started

website said pool and it was a spa only

no pool, spa inside or outside facility / room to sit

was a bar and restaurant at the front of the hotel ac worked great and it was fairly clean, fitness room

if they had wifi they never said it and i never knew i had to pay for parking until i got there

i used my hotspot as it was secure. free wifi wasn't secure

especially with kids

breakfast was amazing

there was a good breakfast supplied and the kitchen in the rooms was more than adequate for cooking a meal

there was a good breakfast supplied and the kitchen in the rooms was more than adequate for cooking a meal

really wish they would update their kitchen cookware

wifi speed is a bit slow.

so much space, washer/dryer, full kitchen

the suites are elegant and fireplaces a nice touch on a cool evening

full hot breakfast would be nice, have a kitchen on the facility

clean, comfortable, lovely location, great breakfast

fireplace in the room, very cozy, parking lot is close

no response from spa staff.

pool and spa were excellent

spa services were not available.

the room layout was spacious, the pool and spa were excellent esp the hot tub and view was simply superb

location near the ocean with lots of wildlife and the pool & spa were lovely

the massage i had at the spa was terrible

we did not take advantage of the dining or spa options, so can't comment on those

unfortunately the spa was not open and no dining

the spa is lovely

we did not get to enjoy the spa however, we will be back

paid extra to have a room with a spa bath

we love the spa tub and the view of the ocean. the fire, the bed was really comfortable.

the spa tub was big enough for the two of us - not always the case

the spa tub was awesome

location, breakfast, and staff excellent ud83dudc4c

booked a deluxe room as it was our last couple of nights and we wanted the space to repack and also wanted to

how comfortable the beds were and the spa tub was awesome!

i did wash the spa bathtub out myself before using it because there were a couple small hairs in it

was wonderful accept i found it difficult to remove the plug in spa tub

recommend the spa tub