the outdoor pool and spa was closednthe entire time. its 91 everyday now in july

the pool and spa was closed

hotel is sketchy. homeless. bunch of junk outside rooms on the walkways, spa was green

but there are a little bit of shady people hanging around and both times that i stayed there spa is under

had pool but i didn't use it

rooms were great, pool and spa were very nice, bugexpo was great though overcrowded

screaming kids, slamming doors, and yelling made for a late night and poor sleep

room service

and barely enough shampoo and soap for even one person, towel supply was depleted at poolside and gym, no

breakfast was great!!

the spa wasn t working/closed

the spa was not working

what restaurant i seen a coffee bar with heat up pre-made sandwiches breakfast

and if you are on the pool side of the building , you will hear people clearly while they swim

starbucks in the lobby, hotel looks high-class, room is big and wifi connection great.

although we didnt use it, the pool/spa area looked nice

spa could have been hotter

the spa could have been a little warmer. otherwise i can't think of anything else.

we stayed in early february 2021 the hot tub and spa were still closed :(

the pool was cold and the spa was cold.

spa was over chlorinated and a staff added chlorine while my son was in the spa (need to add while

spa not working at all again ! central air was loud and noisy. my girl didn't care for that .

people were loud until 6am. the pool

would have liked for the room service to have later hours

that the bar was open till 2am

deep soaking spa was amazing and the staff and the room service was great

loved the spa bathroom

need better coordination with in-room spa services

the customer service from the very beginning, the room, pool and bar attendants was

highlight of the hotel for me was the gym and the pool

the spa tub was fantastic

kitchen and spa features were unavailable due to covid and renovations so we didn't get the full experience

i was not sure how to access the spa services, i didn t know meals were an option.

room had a nice spa tub in it which was perfect to retreat to after getting massages downstairs

booked the dream spa suite and it was so wonderful

spa was not working, empty and dirty, breakfast was minimal continental.

the pool/spa was shared with another hotel and was in bad shape

the spa facilities look like they haven't operated for a

more parking

has laundry which really helps

no spare roll of toilet paper in room

disappointed that the pool and spa were not open, i was looking forward to using them

is that we could not use the pool and spa and the workout room when it is supposed to be open everything supposed

the balcony was cool,we could see the pool and spa which appeared to be kept clean

didn't like the ice machine being located in the laundry room

the spa or jacuzzi was broken cause covid? this is starting to be ridiculous ud83dude44

spa didn't work.

the spa was cold and jets not working

& spa out of order

we tried to get a romantic room with a spa tub but it grossed us out when we saw floating pubic hair in the

the spa books up very quick on weekends

extra fee for parking when valet was the only option was unpleasant, and the pool and spa are both closed

love your spa and pool

i wish i had more time to go to the day spa in the lobby

i loved the spaciousness of the room, the living room area and the jetted spa tub

queen suite was newly remodeled, spacious, had a nice kitchenette and comfy bed

i appreciate that it had free breakfast with a good selection, pool, jacuzzi and workout room.

pool wasn't clean and water was extremely cold.

grab and go breakfast from 3 am to 5 am with hot breakfast beginning after that

check in experience - they went above and beyond to help us and cherie, who served breakfast was so sweet

the tub enamel was peeling and the shower water pressure was low. no free wifi.

the wifi was a joke

wifi and television didn't work during my stay.

cable and wifi worked well

a truly delightful place - i used the fitness center and the pool, and had dinner at the restaurant

pool was unkempt, spa out of order, and the pool area was dirty with cigarette butter and debris

i love that it had an fireplace

also, the pool was closed which was a bummer

police car were in the parking lot and three people in hancuffs

no shade at the pool area and pool was a little bit dirty.

the employees was great the pool and spa was nice

pool or spa broken down as in pics , had a cable tech knock on the door at 830 at night to change my cable

and spa closed and very dirty

liked everything about my stay - easy access off of freeway, good parking, room was facing the pool, close to

rooms are open outside, since traveling with kids i d rather have an inside the building rooms