the pool bar, listed as open 8 8, was unstaffed as far as we could tell during the week

so good: half board was disappointing the same 2 dishes for breakfast and dinner all week, with no option

short menu. short breakfast

bed too small, for breakfast there is a fixed menu ans anything extra you have to pay for even for a small piece

wifi was weak and didn't work in certain areas

pool was clean

breakfast options were eggs, eggs and more eggs

the breakfast was great i love the arrangement

they have breakfast, parking and a/c

room was amazing and super size. good location. staff very helpful. breakfast was good.

good breakfast. clean bed

great breakfast, friendly staff, perfect location, very affordable.

the size of the room is great, the jacuzzi looked fantastic! breakfast was amazing

rooms were a little out of date and the spa facilities not up to 5* standard otherwise a great hotel for the

my colleague loved the spa and the massage given by the ladies.

breakfast is amazing and staff was super friendly and professional

on-site parking is available

wifi in rooms can be improved

a little noisy with the pool and at breakfast time from 7:00 - 9:00 am

the lady who made the breakfast was most charming as was the guy who helped around hotel

wifi could be a bit inconsistent

very nice hotel with great staff. really nice breakfast.

a little noisy with the pool and at breakfast time from 7:00 - 9:00 am

nice staff and nice pool!

breakfast and noisy guests on the swimming pool

hotel has facilities (pool, sauna, jacuzzi)

would have been nice to have had the option of a vegan breakfast

breakfast was excellent. staff were very nice.

breakfast is ok but could be improved; it didnt fill us; eggs, arepa & little bit of

breakfast was ok,

no swimming pool at all. it s five minutes away. it s a little bit cheating.

there is a nice breakfast and the ladies doing it are really sweet and amazing

very nice people, very attentive. wifi works well.

maybe two options for breakfast would be great.

they changed me to another room where there was no wifi

clean facilities, great breakfast variety

was good but they don't replenish the food before 9am or 10 am (weekends), you have to chase the kitchen lady

it would be nice if the hotel had a pool and a small gym.

wzifi was very poor, was better hotel wifi in the salon next door, odd

daily included breakfast was magnificent each and every day

lactose free milk, only one option for the sides; tv signal it's pretty bad, just a few channels, wifi really

bed was comfortable. a.c. cool. breakfast good. continental style.

breakfast was great and the service was also great and friendly

breakfast was included, first day we ordered room service with all the buffets and it was delivered to our room

the staff was friendly breakfast was great

the breakfast was amazing .. the costumer service was excellent..

for the surprise, they came with breakfast in the morning

location. access to secure parking.

the attention of the staff and the parking service

no spa include but the advertising said it was including the swimming pool times not realistic

right at the chipichape makes it the place to go shopping or have a spa day

pool closes daily at 6pm. otherwise, no complaints!

location is great for young children, breakfast was amazing, and the room was very comfortable

location if traveling with kids

there is no elevator to the terrace where the breakfast is served

location. staff. nice breakfast.

breakfast included and very affordable mini-bar prices

breakfast, and location

a good breakfast and overall very good value

loved the breakfast dining area

laundry is way too expensive, and items got misplace and received items were not ours

friendly staff, big room, nice breakfast

laundry services are extremly high. request price list before you ask for an extra service.

buffet breakfast which was great and had many protein, carbohydrate and fruit options

breakfast finished too early

breakfast was amazing

the breakfast was great! it is made to order with fresh fruit and amazing colombian coffee!

says it has a gym but actually is just 2 treadmills, visitors cannot stay after 11pm and i find it awkward and

the breakfast needs more variety.

rooms comfortable, pool and gym all nice

there was dust and mess everywhere, the parking lot was busy with construction material (and i brought a car)

laundry ruined a very expensive skirt and a pair of my son pants and didn't tell me

no space enough for parking

staff, cleanliness, breakfast, parking, beds

the breakfast was not fantastic as others have reported

great breakfast, nice little gym

variety for breakfast would have been nice

breakfast was basic but adequate for me

no lights on my floor at night. the breakfast can be set better. but it was fine.

the breakfast period could be extended to 10am

mattress too hard in my opinion. breakfast was poor, eggs every day!

hotel porter always on the ball for whatever you may need oh and last but not least hotel offer a laundry service

you leave the power goes off and my room got very hot and it made me worry constantly about my pet and not enjoy

tho they the told us the breakfast was a buffet, the breakfast was limited and you cant repeat , also very small

very neat with 2 beds; it was big and it did have hot water 4) daily cleaning excellent 5) daily breakfast was

the pool i think must be more big .

breakfast was very poor, every day the same, i did not eat it, only consume the fruits

paya

they had a hot tub, gym and the room was very comfortable

staff are quite friendly and facilities are very good (the gym needs some care though)

the gym area could be setup a bit better and the smell

even the outdoors pool was a perfect temperature

breakfast was diverse, with local recipes and excellent service

the spa treatment for my travel companion - she was very pleased

wifi was good in the rooms and the breakfast buffet was a nice addition

the breakfast available was also very good

stains in the roof, shower flooding the whole room; food not available, bar too dark

gym needs better equipment. renovations in lobby ongoing but did not affect me.

kids enjoyed the pool

- we wanted to do laundry but the price was insane, it was like 4,000 per underwear and 8,000 for t-shirt

great breakfast, helpful staff, good amenities, very quiet

rooftop pool was a bonus and

well everything, the staff, the breakfast, and the pool on the big terrasse.

i enjoyed the breakfast environment, open to the air with good views from above of the nearby sports stadium

breakfast wasn't good.

parking is in a line, they do not write down the room number of the owner of the car that parks

location for the feria de cali was excellent, the staff were very friendly, breakfast was

cheap, comfortable, breakfast included nice

the breakfast was very good, and the location was very about close the city

the breakfast was very good

breakfast in the morning was also very good

nice, clean room, beeakfast, pool, roof-too bar

wifi on 3rd floor was working from time to time

good aircon and great wifi

bring your own shampoo. some morning noise from the parking in the morning.

the wifi was strong, and the rooms were clean

thought that it might be noisy (there's a parking area adjoining) but it wasn't

the room service staff were quite rude, and one morning, they even opened our door without knocking

of asking for different kinds of pillows, turn down service, and the a la carte options for breakfast

is some english in the hotel - the staff make an effort but ordering things like room service is difficult with

the restaurant service is great, has variety of food and breakfast is completely different from other hotels,

the room service quality is over the top

poor quality of the room service food

was lacking, no rooftop bar, spa was cold, no bar at all on premises (except canned beer), neither microwave

the reception, room service, kitchen and house keeping all excellent

the room was clean, quiet, very professional staff! the breakfast was amazing!

wifi is great in the lobby but slow in the room.

kitchen amenities are great

staff miserable , all spa etc was closed due to covid

the location has everything around the hotel that you will need, restaurants, mall, spas etc

gym and sauna were nice

breakfast was excellent, room very good.

great staff! the sushi bar has the best cocktails in cali!

tub spa was nice, rooms were very spacious, prices were great.

used the pool and spa and exercise weight equipment and it was good however just needs some tlc and things like

i liked they have pool, gym, spa if i m not mistaken

very large and the staff was very accommodating but the pool had only one lounge chair and the gym equipment

staff and gym