pool was clean

breakfast options were eggs, eggs and more eggs

wifi was weak and didn't work in certain areas

the breakfast was great i love the arrangement

bed too small, for breakfast there is a fixed menu ans anything extra you have to pay for even for a small piece

the pool bar, listed as open 8 8, was unstaffed as far as we could tell during the week

so good: half board was disappointing the same 2 dishes for breakfast and dinner all week, with no option

short menu. short breakfast

they have breakfast, parking and a/c

room was amazing and super size. good location. staff very helpful. breakfast was good.

good breakfast. clean bed

great breakfast, friendly staff, perfect location, very affordable.

the size of the room is great, the jacuzzi looked fantastic! breakfast was amazing

a little noisy with the pool and at breakfast time from 7:00 - 9:00 am

the lady who made the breakfast was most charming as was the guy who helped around hotel

a little noisy with the pool and at breakfast time from 7:00 - 9:00 am

breakfast is okay, although included we didn't have breakfast everyday there

the breakfast was good, classic colombian fare

rooms were a little out of date and the spa facilities not up to 5* standard otherwise a great hotel for the

my colleague loved the spa and the massage given by the ladies.

cool pool...tasty restaurant meals, great location, friendly staff. ...so close to big church!

there is secure parking

excelente piscina. the pool was pretty good the colonial style of the hotel is great

breakfast is ok but could be improved; it didnt fill us; eggs, arepa & little bit of

nice staff and nice pool!

breakfast and noisy guests on the swimming pool

hotel has facilities (pool, sauna, jacuzzi)

would have been nice to have had the option of a vegan breakfast

breakfast was excellent. staff were very nice.

no swimming pool at all. it s five minutes away. it s a little bit cheating.

there is a nice breakfast and the ladies doing it are really sweet and amazing

very nice people, very attentive. wifi works well.

maybe two options for breakfast would be great.

they changed me to another room where there was no wifi

clean facilities, great breakfast variety

was good but they don't replenish the food before 9am or 10 am (weekends), you have to chase the kitchen lady

it would be nice if the hotel had a pool and a small gym.

wzifi was very poor, was better hotel wifi in the salon next door, odd

daily included breakfast was magnificent each and every day

for the surprise, they came with breakfast in the morning

location. access to secure parking.

the attention of the staff and the parking service

lactose free milk, only one option for the sides; tv signal it's pretty bad, just a few channels, wifi really

the breakfast was amazing .. the costumer service was excellent..

breakfast different than the same everyday and make available the kitchen for lunch and dinner

breakfast was included, first day we ordered room service with all the buffets and it was delivered to our room

the staff was friendly breakfast was great

bed was comfortable. a.c. cool. breakfast good. continental style.

no spa include but the advertising said it was including the swimming pool times not realistic

right at the chipichape makes it the place to go shopping or have a spa day

pool closes daily at 6pm. otherwise, no complaints!

location is great for young children, breakfast was amazing, and the room was very comfortable

location if traveling with kids

there is no elevator to the terrace where the breakfast is served

location. staff. nice breakfast.

breakfast included and very affordable mini-bar prices

breakfast, and location

a good breakfast and overall very good value

loved the breakfast dining area

laundry is way too expensive, and items got misplace and received items were not ours

friendly staff, big room, nice breakfast

laundry services are extremly high. request price list before you ask for an extra service.

buffet breakfast which was great and had many protein, carbohydrate and fruit options

breakfast finished too early

breakfast was amazing

the breakfast was great! it is made to order with fresh fruit and amazing colombian coffee!

says it has a gym but actually is just 2 treadmills, visitors cannot stay after 11pm and i find it awkward and

the breakfast needs more variety.

rooms comfortable, pool and gym all nice

there was dust and mess everywhere, the parking lot was busy with construction material (and i brought a car)

laundry ruined a very expensive skirt and a pair of my son pants and didn't tell me

no space enough for parking

staff, cleanliness, breakfast, parking, beds

the breakfast was not fantastic as others have reported

great breakfast, nice little gym

variety for breakfast would have been nice

breakfast was basic but adequate for me

no lights on my floor at night. the breakfast can be set better. but it was fine.

the breakfast period could be extended to 10am

mattress too hard in my opinion. breakfast was poor, eggs every day!

hotel porter always on the ball for whatever you may need oh and last but not least hotel offer a laundry service

you leave the power goes off and my room got very hot and it made me worry constantly about my pet and not enjoy

tho they the told us the breakfast was a buffet, the breakfast was limited and you cant repeat , also very small

very neat with 2 beds; it was big and it did have hot water 4) daily cleaning excellent 5) daily breakfast was

the pool i think must be more big .

breakfast was very poor, every day the same, i did not eat it, only consume the fruits

paya

they had a hot tub, gym and the room was very comfortable

staff are quite friendly and facilities are very good (the gym needs some care though)

the gym area could be setup a bit better and the smell

even the outdoors pool was a perfect temperature

breakfast was diverse, with local recipes and excellent service

the spa treatment for my travel companion - she was very pleased

wifi was good in the rooms and the breakfast buffet was a nice addition

the breakfast available was also very good

stains in the roof, shower flooding the whole room; food not available, bar too dark

gym needs better equipment. renovations in lobby ongoing but did not affect me.

kids enjoyed the pool

- we wanted to do laundry but the price was insane, it was like 4,000 per underwear and 8,000 for t-shirt

great breakfast, helpful staff, good amenities, very quiet

rooftop pool was a bonus and

well everything, the staff, the breakfast, and the pool on the big terrasse.

i enjoyed the breakfast environment, open to the air with good views from above of the nearby sports stadium

breakfast wasn't good.

parking is in a line, they do not write down the room number of the owner of the car that parks

location for the feria de cali was excellent, the staff were very friendly, breakfast was

cheap, comfortable, breakfast included nice

thought that it might be noisy (there's a parking area adjoining) but it wasn't

parking is annoying and little

laundry service is a rip-off - make sure to haggle a price beforehand, and don't give them the

wifi, more toilet paper

good aircon and great wifi

parking was easy and convenient

wifi was very fast and efficient

good service, lovely breakfast and good bar with a welcome drink

breakfast was delicious, with a great variety and authentic local flavors

drank a margarita at the bar that was really

everything was great, hopefully the pool will be ready next time i return

hotel food was superb, we ate dinner and breakfast

smelled moldy when i checked in, in-room wifi router did not work and was not fixed during

hotel has discontinued room service which is too bad because it was very nice to have morning coffee on your

that the pool/bar area wasn't open.

i liked they have pool, gym, spa if i m not mistaken

used the pool and spa and exercise weight equipment and it was good however just needs some tlc and things like

tub spa was nice, rooms were very spacious, prices were great.

the swimming pool

very comfortable, good wifi, great breakfast and helpful personal

was lacking, no rooftop bar, spa was cold, no bar at all on premises (except canned beer), neither microwave

my truck did not fit on parking garage

breakfast was made to order and very good each day

kitchen amenities are great

the room was clean, quiet, very professional staff! the breakfast was amazing!

the location has everything around the hotel that you will need, restaurants, mall, spas etc

staff miserable , all spa etc was closed due to covid

breakfast & breakfast room, gym

pool is on weird location so nobody really uses it.

room service was amazing and the food was awesome and exquisitely presented

was most of the times non-existent, the spa had problems with electricity

we had several options to choose from at breakfast (which was really tasty

breakfast was served without salt or napkins (always needed to ask - not a problem but shows where

small gym.

wifi was most of the times non-existent, the spa had problems with electricity

internet wifi: i changed rooms 2 times the day i arrived from 4th floor to 3rd floor and then to 1st floor,

pool area was a bit dim and dingy, breakfast was average and wifi was bad

idea to have some pan de bonos at breakfast

the decoration, the pool and steam bath, the kindness of the staff

wifi sometimes didn t work :(

hotel swimming pool was out of service

wish the breakfast time was until 10 am :) the wifi was also quite weak but everything else was great

nice pool/dining area; great location; nice staff

great beds, nice pool, good breakfast, nice people.

breakfast was very good and ample

the pool was fine, but it didn't inspire to go out and site by it, and my kids didn't swim

the place is well-staffed, the breakfast is swift and of good quality, and my room was comfortable

pool is small & the fitness area not so much

i was spoiled by the breakfast, eggs cooked to order or other good options

great place! safe parking, nice staff, fast wifi, hot showers!