the pool had a bar but it wasn t open and we asked about the spa and got a half arsed answer about he has to

swimming pool , very cold water , spa very cold water

location, very great room, very great rooftop area with swimming pool, safe area, balcony is very

friendly staff, fast wifi, fantastic rooftop pool (not a pool you can really swim laps in, but the hammocks

room with the air condition, big and comfortable bed, safe in the room, a great balcony, strong wifi, nice and

the rooftop pool was lovely and the staff couldn t be any more help, always smiling, hector and etika were

nice kitchen as well

of crowds, in quiet street walking distance to main area clean room with some kitchen equipment comfortable bed

the wifi was spotty in room 404

i used the rooftop pool a few times

wifi was intermittent, kitchen/fridge too small for size of hostel

was a bit late, and sometimes wifi wasn t availble

the kitchen was nice and big, and so was the living room

poor wifi, noisy, cold shower, nothing around here so difficult get a taxi

easy check in and free wifi available

the rooms offer everything you need, toiletries in the bath, a safe to keep your staff, wifi, aircon, water,

the hotel is adults only (i suppose because of all the unique furniture and interior design details), which

strong wifi

he is very generous with a well stocked help yourself kitchen full of drinks, tea and coffee

location (one of the perks) you can hear the music from adjacent hotels if they happen to have a pool party on

inly had it to myself

super clean, gorgeous rooms, lovely staff and great hangout area and pool which i had mostly to myself when i

pool was dirty and not available for use

en if it s street view) *very small pool, however, there were no people, so it was more than enough to have

wall decoration, so, you aren t able to see the view

got the suite with the spa & the spa tube smelt really bad

the pool was cleaned everyday

loud, although the pool rules say that the pool can only not used til 10 pm, kids were yelling and jumping until

nice hotel with wifi and laundry service next door and 5 min to the bars and 10 to the beach supermarket next

you happen to want to go online, the wi-fi in the room was a bit poor, head to the reception or pool areas for

parking lot could be difficult to navigate for some people.

t sleep until 1 am because there was a bar on n the rooftop

the kitchen well equipped with good quality amenities and crockery etc

the kitchen didn't had everything you need to cook

was ok eventually more choice would be suggestable car parking was free but not much

rooftop pool is just big enough to rest from the heat

awesome rooftop bar with two infinity pools

in the room is small, cleaness was poor (and the room service was not done on the 1st day

only thing was the beds in the pool

delicious breakfast

there's a big tv but you can only watch it from the spa tub

room with spa in was fantastic, large double head shower

no spa facilities eg

spacious, a little quirky, close to everything but not in the middle of chaos

great location, fantastic friendly staff, rooftop pool and bar

spa was paid, with no activities free of charge in this area

spa was great, although the hot pool was a little bit overdone

spa was very nice

the pool is so queit and relaxing and the spa we got as a gift was amazing

the spa and massage was nice

not a spa, despite what the name says

loved the private pool, the staff were amazing and the bed was quite comfortable

pool was much smaller in real life and it was very noisy still although away from the big

the central pool was dirty and needed to be cleaned

therefore very comfy and the pool is nice, but in many rooms there are problems with the ac or wifi

didn't have towels for the swimming pool

lacked maintenance, in the room as well as their rooftop pool

swimming pool is not as in the pics

there is parking unpon availability and that was super helpful for us

swimming pool at night was delightful after an exhaustive and hot day

super friendly staff, good breakfast, great rooftop pool, affordable.

staff is very friendly and nice with the kids - especially in the reception

rooftop bar wasn t open i m not sure if that was covid related so the pool area could have been more

the upstairs pool bar was not staffed while i was there and seemed a little abandoned.

pool was really great and reception let us use it after hours

breakfast is located at hacienda hotel which is one block away; they have drinks and toasts only

breakfast isn't included

the free breakfast was not as bad as other review comments: it's actually not very far to walk from the

no breakfast included

breakfast was good, location was a bit vague at first when we tried to locate it though

there was also asmall spa area which is also no longer opeating

steps into the pool

hot breakfast is now toast and coffee.

free wifi

the pool did not look that clean.

no hot water - which makes the spa bath irrelevant.

because we didn t had hot water for 3 days, the solution offered was to have a shower in a near spa center ,

the spa bath was also

the pool was the perfect temperature

no wifi at the pool on the roof top, even if it says in the description, wifi everywhere

spa bath was really unusable as it would have taken too long to fill

property doesn t have a pool of spa like a lot of other similar priced hotels do

awesome breakfast at the restaurant next door

i wish they had a roof top swimming pool .

gives an impression of being unclean (the room service and cleaning were good though)

possibility to visit partner hotels (free transfer every day) spa is amazing

for example - we didn t know the hydrotherapy spa was included in the all inclusive package until hearing

the room was spacious, spotless, and beautifully designed

we also visited the spa which was a great experience

the spa has wonderful facilities and great services

kitchen was not equipped with pots, pans, cutlery, plates etc

kitchen equipment

nice staff, great location, cool garden, good wifi

the pool and the garden were amazing

good location spacious rooms with kitchen and rooftop good staff

really european and comfortable for multiple purposes, we enjoyed nice pool zone, yoga in cenote spa was so good

it has a very good spa centre and gym inside

spa entrance is not free .. with payment

spa is not free of charge .

the room is simple and comfortable, the pool is amazing, the spa is really cute, the staff is incredible

the night staff was very nice and friendly and the spa was amazing

pool & spa facilities the pool looked dirty, so we decided not to use it after a sleepless night

mary really made my trip welcoming and she was helpful in booking a massage in the spa at the hotel

location is key, caribbean paradise hotel & spa - 5th avenue is an excellent choice

had an rental car and all streets got paid parking

fantastic bed, balcony , nice kitchen and bathroom

room service was available as well as food and drink at the pool but they were separate companies

the main pool could stay open a little longer but this is not a complaint. always a great stay!

wifi password changed with no notification but we were handed the new password quickly by the front

elevators from parking to the building, need to climb the stairs with luggage - or first do the luggaging at

hotel rooftop is super cute with chairs, cabanas and a clean swimming pool with a wonderful view over playa

great wifi and very clean rooms

room, good wifi, really good breakfast/lunch cafe thing within the hotel

we could tell it was going to be nice when we saw the same people from other stays come in for breakfast days

wifi was variable through out the stay, they do have a router per floor so often would connect to

small swimming pool, free massage and pleasant sitting out area

was nice, coffee and tea 24/7, laundry services, 1 free massage, good location, clean, hot showers

room which we were given was right next to the laundry room / work place and we were woken up at 04

loved the nature, pool, and staff

wifi was quite fast as well

was and spa was great; french and mexican restaurant was perfect; room was beautiful; staff was well

the spa staff.

spa people were not helpful with special requests

the spa is first class

everything, but the spa staff.

wifi is slow or ineffective inside the room.

pool we have not used, but looked clean from the outside

it was very good omelete and tortilla the pool at the roof top opened till 10 pm is very convenient and charming

location for a city break, comfortable room, nice pool area, very helpful staff

big room with balcony, the pool and other communal areas were well maintained and tranquil

bigger pool, but cant everything we want.

the location was great. having a kitchen was very convenient. the staff was very friendly.

the wifi in our room wasn't working at all.

the pool area was small and we had to walk past a bunch of kids splashing water everywhere to get to the lobby

the kids enjoyed swimming in the pool almost every day

the spa was lovely and the staff there were so wonderful and really helped us relax

i felt like in a tropical sand luxury spa the whole time

nice spa although too expensive

beach, resturant and spa options were very good

the one offered is via the spa privately and is a bit

room had a spa tub, and the kitchen was well equipped

the water levels were so low that my kids had a hard time getting out

and that the wifi was not good at all in the second level

nice pool area, kids loved it

love the convenience of having a kitchen and a huge space

hot water run out very fast. the spa was like the pool temp, would have been nice to be hot.

the spa next to the pool water was cold not hot or warm kinda defeats the purpose of a spa lol

the wifi was great and value for money really good

pool was fantastic

but if you ask for something you need, the staff may be able to accommodate your requests - the wifi connection

thank you magic blue spa

the spa and the pool are fantastic

massage therapists in the spa give incredible massage

spa services are rather expensive, but luckily we got a deal where they offered a 30% off your

we did not stay long but we had an amazing short stay there a spa access was included in our room rate which

all locations had a spa and a pool: in the shade or in the full sun or a bit of both

to a beach club nearby and also a few other perks with partnered restaurants and there is a spa downstairs

would not recommend the 3 bedroom penthouse to families with small kids, only because of the tall open stairways

with little kids you could bearly use it

we used the gym which was for free and we felt very comfortable with the staff

the swimming pool area (or common area) isn't maintained

swimming pool like a bathtub

a nice little dipping pool and showers and hangout area on the roof

wifi is not great but hey you're on holiday ;-) staff at como como is great but the

breakfast was included at a restaurant nearby and was very nice

pet friendly

good breakfast and great location if you want to be close to the center and far from

no steps in pool. easy to get in but not out of pool.

i enjoyed the spa and pool activities.

great hot tub on the rooftop and the spa was very relaxing

music in the spa should be changed from time to time, after a while it gets annoying to hear the same

the other facilities are also worth it : you can access the spa (sauna, steaming room and jaccuzi) for free,

the spa is great and the exercise room is well equipped

stayed at malish hotel & spa luxury edition for five nights and truly loved my experience there

breakfast is simple but sufficient (juice, coffee, bananas, pastries), and spa services are available

meant the pool was not really a relaxing place to be, which also meant for us we didn't book any spa treatments

the courtyard decor is lovely, and being able to lounge by the pool was a nice touch

private courtyard feel with ample sun beds and a lovely swimming pool