not hotel's fault, the pool and spa area were closed for cleaning while we were there so wasn't able to use it

clean, indoor pool, breakfast.

the wifi didn't work for us at all

the breakfast was wonderful & staff was very helpful and friendly!

great breakfast options

spa tub was smaller than anticipated.

got there and the room was freezing cold, smelled like cigarettes, around the spa tub there was black mold and

non functioning spa, broken keys, no room service, inconvenient smoking areas, hard to check out, lack of bus

location was odd, the spa tub was small and not what i expected and the shower got cold fast made squeaking

only thing that i didn't like was when we sat down for breakfast and also up in our room there were little wee

told there was a hot tub or spa there wasn't asked staff to just make the beds to give us fresh towels they did

pool and spa

great hotel. very nice people, breakfast was awesome. location strange but hotel great

clean comfortable beds room service every day with new towels

the only thing i wish was different was that the pool was closed my entire stay.

i absolutely loved the spa tub and the room had everything we needed

no breakfast but was very nice. loved the spa tub.

spa tub was fantastic. very quiet for the area! staff was excellent! room was clean.

i love the spa tub

spa tub was amazing

spa was not up and running yet .

the spa you couldn t turn the jets on

size room with mini frig & coffee maker, great location to syracuse airport and university, free parking

pool floor gets way to wet when lots of kids are in there

breakfast was delicious

only thing that i would say is that i wish the breakfast was available for an hour longer; it is difficult with

i also like that it is pet friendly (although they charge $100 for pets which i didn t see when booking)

pretty much had a great time there we even had free breakfast but missed it everytime because the beds were so

we chose a residence inn because it was a bigger space and had a kitchen

for the breakfast add more choices. add a blender to the kitchen.

didn't like that there was no information about the spa being closed when i booked the room

pool n spa are

location, clean hotel throughout, beautiful pool/spa and patio, nice workout room, cute little bar, relaxing

the bar closed early

we had an issue with extreme noise of kids running around the halls but the front desk dealt with it in a timely

the spa tub was relaxing.

spa was unavailable, no coffee or tea after 5 pm and elevator broken

unfortunately due to covid the pool and spa are limited and the restaurant as well

spa and the clean rooms

spa had massive amounts of chemicals on the bottom, causing rashes on feet

it was also very quiet in the room and good parking right in front of your room

because there is a bedroom with 2 queen size beds, a sitting area with a couch and a chair, a kitchen with full

the kitchen was stocked with more cooking items(pots, pans, utensils, etc

we had our own parking space right in front of our room

and dirty water in spa offerd to give me money if settled in house but i don t think worth not saying how

room was great spa was great view was great it was all great 10/10

spa tub needs a step to get in and out easier

i wish i had more time to enjoy the pool and spa they looked great.

i was blown away by how wonderful the gym and spa facilities were.