the pool s cold water & there are no chairs near the pool.. nowhere to seat

wifi in our room didn t work . not enough hot water for the spa tub.

place, beautiful gardens and pool

the breakfast was amazing

quick service and the included breakfast had more than enough choices and variety

excellent breakfast

bit disappointed with the breakfast

although breakfast is buffet you only have one salty or sweet choice

the breakfast is really good

breakfast was excellent, and the staff alwys at your service

the climatized pool is perfect,, the decoration of the entire place invites you to rest and forget everything

hotel was beautiful with the spa area, bar, pool, hammocks etc

spa was closed as they were renewing it, so we were t able to use the jacuzzi

room has a nice large bed and very nice spa quality bathroom amenities

the place and the pool was really nice. breakfast was really good.

bar area is great for a beer or cocktail and the pool area is ideal for sunbathing

swimming pool, hotel with lots of character, nice breakfast (but note you'll be charged extra if you want

everywhere room was not at all what was on the pictures pool water was murky asking to deposit id card is out

what are top facilities and are great for the price is the pool which you have access until 9-20hrs and it is

i had to ask for an extra towel for the pool because they didn't have any poolside, and they seemed surprised

the gym had many equipments that didn t work and were dirty

gym, privacy, noise, maintenance, value-cost.

on another morning, we were unable to have (the included) breakfast because the dining area was reserved for

the pool is great but it s cold, so be aware of that

patio was beautiful, and has a pool.

masseur in spa was late for appointment

heated pool so nice and the buffet good too

the pool was good, the courts were great, the gym was well equipped

great architecture, food and garden/pool.

and leisure services were very nice for the first portion of my stay with my family with little kids (swimming

breakfast was included with juice, granola and fruit, chilaquiles, coffee and toast

limited parking, small bedrooms, furniture not that great. it is a good hotel, but expensive.

nice pool and breakfast

wifi never happened

breakfast is cooked by request and customized and was absolutely delicious

of all the wifi network did no t work at all

the pool is small in order the number of romos

room needs an additional lock because child could open the door anytime and jump in the pool

pool closes too early

we could not make phone calls out, the lobby had to handle this for us, the parking lot was not in the hotel

the room was exactly like the picture. the spa tub was nice for the price.

the pool is a bit too deep and they don't provide floating devices for safety

clean room. nice pool. great price. it's close to zocala but it a steep climb.

pool

the swimming pool the location

the pool spa is the best!

garden and the spa are great

spa has an extra cost

* the spa water circuit is very nice, and the masseuse did a good

and wifi doesn't work

service and spa was great as i remember it

the spa is a bit small but was good enough for our group of 3 (nobody else was present at the time)

the gardens are fantastic. nice spa services. food was great

provide information in the room about wifi and how to get room service.

gardens, pool & spa were beautiful

nice bar - no bartender

a beautiful place, with a lovely reception area, bar and restaurant but the rooms are dark, the bathroom

wifi didn't reach my room

wifi was bad

parking was safe, walled inner yard

friendly staff but double charged me! parking situation was good very well lit

as i called the front desk they brought the like in 2 min, same when me & my kids got out the pool (which was

the pool was very dirty and bathroom taps were not working too. the lobby is unkept too

they didn t have spa facilities

we arrived and went straight to the pool area for an awesome cocktail

garden and pool

all around/atmosphere & ambience including a pool set in a large garden

oh, the property is pet friendly with some resident tame cats plus cute well behaved dogs with guests

it was a place more than beautiful, loved their jacuzzi and pool. also the hot tub at the room.

the pool was clean and the chocolate strawberries and wine were exceptional

the pool area. warm and kindly staff. the bathroom is so nice.

the pool can be improved.

is no space enough for parking cars when the hotel is full

the lobby area, there was no warning of the step to the lobby or a working elevator to access the pool or the

pool area was very clean and relaxing ,beds were very comfortable. breakfast was very nice !

pool area was very clean and relaxing ,beds were very comfortable. breakfast was very nice !

jaquzzi was not working but the pool was great.

big spacious room, great customer and room service

, quiet and good service with spa

the food is not good and the chairs in the pool are very old and the cover is torn.

also, the bar wasn't open at convenient hours, such as the end of a touring afternoon, when a margarita or

i could enjoy reading a book as my son and my husband used the pool

wifisignal did not reach the room which is effectively the same as no wifi

the rooftop pool was lovely and the overall service was top notch

nice swimming pool and roof top but hotel is in downtown (not a good neighborhood)

there was a pool bar and roof terrace which were both closed during our stay

we expected the pool area to be cleaner and more upbeat

the waiters, room servirse and valet parking were very kind

garden with a pool, nice historic decoration and very centrally located, just short walks everywhere interesting

great pool and restaurant with very landscaping

the building and location and pool.

need mosquito spray for any meals etc by the pool

loved the swimming pool

pool was a bir run down, with little space to sit

reliable wifi at all

nice garden, pool, free breakfast

staff, pool and bar

breakfast and the breakfast environment is really good

wifi is weak in the room we stayed and the restaurant that hosts the breakfast needs better

is weak in the room we stayed and the restaurant that hosts the breakfast needs better communication from the

they even arranged for a bagged breakfast because we were leaving before breakfast was served

the staff was excellent and hotel was super clean nice pool and garden and the food was superb!

wonderful pool, quiet room, and good wifi

the room was excellent as was the breakfast

great for families with kids due to pool

food was delicious, and there were a lot of breakfast options included

moreover, the communication between the differnt parts of the hotel (reception - spa - restaurant) could be

spa was also

the breakfast it's amazing

the breakfast that was included was very generous, fresh, and delicious

my favorite thing was having breakfast on our balcony

very nice big split-level room. large bathroom area. good parking. great location. great decor.

i was dissapointed with the pool

the wifi didn t work very well!

no towels the first night - we were given pool towels because nothing else was available

free parking

nice and comfortable facilities, also they offer a very good spa service.

spa is ok, massages are good

spa was great for couples massage

pool hours

was great in most instances, room service was quick

the pool is not actually a pool, just for kids

spa is really good (ask for claudia for massages), the swimming pool is very funny and the service

great food the spa is awesome

kids pool was cold

kids pool was cold

the cleanliness of the swimming pool could be improved. the food is simple and a bit tatsteless.

they advertise a spa that doesnt exist

parking lot not inside, its on the street

your car is not safe in this hotel because the parking is outside on the literal street and it is not a very

up the quality of the property should be improved, the pool was not full for days, the jacuzzi should be way

laundry service is very fast

and the place in general but for me the most important thing was the wifi which was excellent

place, breakfast, hospitality.

this is charming but requires youthful fitness

the complimentary breakfast included coffee, juice, fruit, bread, and a choice between chilaquiles, eggs, or

beautiful grounds, beautiful rooms. after a bad start, the staff became helpful. nice breakfast.

no hot water for the shower. water in swimming pool was also cold.

the wifi never worked

the breakfast is classic mexican food. the pool is good ,the room is pretty good.

note: the room service is not room charged, you have to pay cash only, to the waiter that brings up the food

parking under the room was nice

our room was facing the yard where the pool, jacuzzi and some tables are located but our curtains were pretty

the wifi in our room didn't work but the one from the front desk had a low signal and was kind of slow

except for a couple of times where we stayed at bed and breakfasts, my sister and i have pretty much always

were parts of the pool that were broken or not fixed which could be a bit dangerous for kids

to the climate pool

you could not take snacks drinks to be by pool

the pool was a nice area to relax by in the sun

showers were only warm not hot, there were mosquitos by the pool (but it was surround by beautiful gardens)

the pool, the garden

ac didn t work properly. staff was able to give us another room. the bar next door was noisy

the heated pool, front desk stadf, the food and service at the pool.

the parking

reception desk didn't even bother to help us when we arrived with the parking

showers were only warm not hot, there were mosquitos by the pool (but it was surround by beautiful gardens)

short, meaning you can literally see into the room by looking from below, and the restaurant & pool is right

real spa on site (which the hotel description claims to have)

at 1:00 pm we are asked to leave the hotel whil we were planning to spend the afternoon by the pool because they

the swimming pool on site was also available for use on request which is kind of strange

food, service, check in, garden, pool, everything is perfect

really wanted to swim but the pool was covered up

he found us a driver, and he communicated with a local spa to book us appointments

housekeeping did our room service but they didn t changed our towels so we had to put them outside to get

amazing swimming pool and privacy

sad was couldn't have stayed longer to enjoy the lush grounds and pool

the pool is warm, and well located so it has shade and sunlight

isn t friendly or sensitive to your needs, the food was awful, the servers took too long the pool is too

the pool an services

the hotel was clean, pool was nice and water was right temperature. rooms were very nice.

the heated swimming pool

the pool and surrounding space was nice, and fun

pool wasn't that clean

don'tfreezing pool

breakfast was good excellent

is very good, breakfast was included and was lovely

breakfast hours started too late

lovely garden and pool area

the guy at the pool is excellent and very friendly

the garden and the pool are very nice

the swimming pool is fantastic

) it is also a pet friendly hotel and a better pet friendly option in the area

bar by the pool had staff problems, i requested a beer like 4 times and during my 3 hours at the pool i never

we had the breakfast buffet one day and it was really good (albeit a little expensive

the wifi worked well for working remote

hotel for a short stay with family, restaurant with good variety of food and good buffe for breakfast

don't go to the spa that's a real rip off and not worth the money

the spa was also absolutely amazing one of the best massages i have ever had

everyone that goes must get spa treatment at maikiki spa

was able to get some work done because the music from the birds and view of the lush grounds and pool made me

i wanted an authentic mexican breakfast and i feel the hotel offered it

we also really liked visiting the swimming pool and restaurants nearby

pet friendly locations all over the facilities

didn't like the other hotel guests drinking and having a blast in the pool and parking lot well into the night

wifi service, there is not specially in the rooms

parking: space very small and hotel can t guarantee parking for all the rooms 2

didn't like the other hotel guests drinking and having a blast in the pool and parking lot well into the night

the only complaint we have is the outdoor spa was dirty. this was 9:00 am.

with a drink at an open space, restaurant terrace, pool side, etc there is no restaurant, bar nor room service

i was landing after check in hours so they waited for us to do our check in late they have valet parking,

and there is this pool with saltwater that was only gor us during the time we were there

dinner options can be extended, wifi is really poor for a business hotel