kids loved the pool

very nice and quiet location. good breakfast.

we fished off the dock, went on a boat/fishing day they arranged and ate dinner/breakfast on our balcony

clean room, good location, customer service was very friendly, tasty breakfast

the dominican breakfast is delicious , you will love it here

gym and spa facilities

i booked a room with spa tub and didn t get what i booked!

they also have a gym and the spa indoors and a fantastic pool on the outside

kids loved the pool and were virtually living in it for the two weeks of our stay

overnight food room service was unavailable

room service never clean my room or changed my towels for my 3 day stay

locations, the gym and pool.

the gym was bad and non-functional

the noise coming from downstairs because of the people getting out the disco and the casino

the casino people are very busy and don t want to be here

more fitness equipment and a heated pool and spa would be nice.

location really nice and really clean room size perfect very comfortable bed room service is really good

the pool is used by lot of kids from outside of the hotel. noisy and dirty water

hotel has a rooftop bar and pool/ jacuzzi area with dj music playing

the room service (which brings in food from the hotel's casa vera restaurant) was good and timely, but

i enjoyed the spa and the room layout. the staff were very kind. the food was good as well

the spa (facilities and offerings) needs a bit more work to match the rest of the property.

i was in contact with staff to add a decoration to the room and set up a massage at the spa and they were very

sauna and spa closed due to coronavirus :(

looking forward to trying the spa service next

spa was so so water pressure in the showers

gym location big rooms towels

rooftop bar would be nice for that price i ended up going to homewood suites by hilton for the

breakfast is excellent

friendly staff, clean rooms, great wifi, excellent breakfast.

it didn t have a spa or massage cabin

the mini bar cost and value

the pool was cold

24/7 pool, bar and room service

24/7 pool, bar and room service

it was easy getting in and out of the parking area

room 208, next to the bar and meeting room. very noisy.

excellent breakfast buffet with very attentive staff

breakfast

we asked for a late check out and it was provided free of charge

it was clean and let's say new, parking was safe and the location wasn't so bad

there's a parking for the guests just in front of the door

parking, noisy doors, small rooms

the staff was friendly - the room was clean - the facility was safe and secure -wifi was

-clean room with parking -good price

booked the establishment primarily for a relaxing spa day, which, to my disappointment, was closed during my

loved my exeprience, the hotel, the personal and its spa was the best because of jennifer, definitely will come

spa was closed on the day i wanted a massage.

no health spa available

the lovely staff for starters, the spacious room with great views, the incredible pool area and the amazing

lady in the spa did not speak any english at all

great suite, great location. staff always attentive and parking safe

parking staff in general was bad

restaurant and bar could be better

staff was friendly for breakfast was great nice swimming pool good value i'm coming back soon

no wifi in the room

we felt it was a bit wasteful that the bar of soap was taken every day which we were happy to continue using

the wifi connection was horrible and bed was hard

breakfast was included and was scheduled opening at 7 :00 am , however the person in charge was

breakfast was good

i didn’t use the spa but i am told it is first rate

my suite was incredible with full ocean views and a spa style bathroom

the staff is super friendly and the spa was 10/10

not very clean, not a great location, no spa etc

by the pool was extra lovely, and all the staff we encountered were so sweet and accommodating

also a majority of the things they advertise as available the spa etc are closed

is beautiful, boasting numerous facilities- i particularly enjoyed the pool area and the spa

where the gym spa pool are

enjoyed the spa services

the food, cleanliness, customer service, nice pool and locat

a fully equipped gym that my family enjoys using to keep their workout on and the beautiful zui spa where they

they also have a wonderful spa that includes a sauna/jacuzzi/steamroom and exercise area

it had all of my requirements. good leisure facilities and lovely outdoor pool.

pool area doesn t have, enough sitting for guest

room service took too long

false charges and misleading costs about spa and restaurant lunches

staff was very friendly and room service was great

the store next of the bar did not have any staff.

parking and location

must separate the parking from the guess from the people who go as casino customers

breakfast was good, spa was great

spa was closed

free breakfast. the staff was extremely helpful and accommodating.

my room was amazing. confortable bed. the let you stay at the pool until 9 pm.

the gym came equipped with gary, a knowledgeable, motivating

and of course the breakfast too much eggs

wifi signal is too poor please upgrade your plan or go with space x

wifi was poor and spotty

the staff in the parking area are very nice

the room and the swimming pool.

gym and spa needs attention

very good chef on the kitchen daniel at the desk is the best courteous employee here and the spa i will travel

great breakfast. great staff. rosa in the spa was amazing.

spa pool restaurant staff

hotel is kids friendly

this location is a complete dump it has no pool and no food it is small outdated and dirty

no one came for 30 minutes then a man rhabwirked at a bar from down the street finally came and said to leave

laundry service, bar service, massage service excellent

laundry service, bar service, massage service excellent

smaller than described rooms and no laundry service

there no laundry service

-did i mentioned the kids love it, too

no bar no coffee shop no room service

there are plenty of restaurants/shops/bars/etc

the pool and spa were separated which was a nice difference with the spa on rooftop and pool on lower level

spa bathtub of room not working, creaking doors, astroturf in common areas which ruined the

pool jacuzzi location

the breakfast is very good

4 choices of breakfast on the patio around the pool - very nice

sheila and the spa were very relaxing the hotel staff is also very accommodating.

room was great and large, the room has no windows and you can hear them set up breakfast in lobby area early in

adrian, sadam, carolina, barbara, francisca, pedro, are just incredible

gave us a room on the first floor next to the kitchen, we had a baby with us who kept waking up due to all the

in the morning starting at 7 you could hear all the noises from the kitchen

i didn't have breakfast ud83eudd5e

location is great, ac worked as expected, breakfast was yummy, and the room was cozy and nice for the price

place compared to the price you pay, great location, very nice breakfast

4/5 breakfast service

the breakfast was very good,the location very good, the bed comfortable

got in a little late and they left the pool open for me and my kids a little longer

wifi had many issues during my stay

breakfast is local

i traveled with small kids and they loved it

the pool, service, and location was great hey

room was clean, wifi was ok

the rooms was very clean, the staff was very helpful, and the breakfast was great.

good enough breakfast - the cooking lady is very nice and kind

it had very low ceiling, bad smell and a lot of noise from the bar that s located right under the apartment

management, wifi, and water.

do not have a pool or spa

excellent location, friendly and helpful staff. excellent breakfast

the wifi reception is awesome, i worked and used social media without issues

it was close to the main shopping street and the rooftop bar was a very nice touch

to be the hotel room was clean and staff friendly the property was really nice and an excellent breakfast

so this review is based on that; view: lateral view of heritage buildings and the street; size: spacious enough

hotel facilities were great, onsite restaurant was excellent and the swimming pool and the spa were excellent

spa services are not available on property

wifi had weak signal almost everywhere and breaking when moving from one place to another.

our room wifi never worked. front desk phone wasn't answered when we called about 3 times.

a small window behind the bed closed by curtains that was facing directly over the reception and bar of the

we had to check out super early, and staff arranged a to-go-breakfast box for us

the next morning, the front desk lady knocked on my door at 9:45am to ask me if i was having breakfast at that

breakfast

breakfast was nice and