wifi not great and bed could be more sturdy.

tub too hot no mirror in main room bar shut at 8

there are alot of rules posted on the wall of the pod to follow feels like nothing is aloud wifi code never

cafe & bar rnt really much cop but plenty of places to eat out local

the gift shops wasnt open in the morning. the bar closed early.

spa as amazing, the breakfast choices were unbelievable and i did not want to

food was excellent and the spa as well

the spa is not included in the price and comes at an extra cost which we were not aware of

spa was amazing

spa was very good for the price of 20 per person (if you have a room there), i had access to the

modern and spa facilities was an added plus

clean surrounding and health spa facilities very good.

the spa was a lovely place to relax

i love the food the staff! and the ambience of the hotel. spa perfect that you have there all!

the pool and spa was brilliant very clean and therapeutic

excellent service, spa and massage , food and room - faultless

i wouldn't go to any other hotel, the staff are amazing the staff i the spa are amazing

the spa was very nice and comfortable.

beautiful gardens - a lovely spa - charming staff - pleasant bar and restaurant

second visit here lovely stay and spa facilities are a bonus

check in, beautiful breakfast and lovely spa facilities

was amazing couldnt fault anything room amazing staff amazing breakfast top notch spa

fabulous stay and the spa was fantastic way to relax

having the spa facility is fantastic

spa was perfect everything close to the pool and temperatures spot on

are a group of 5 ladies who came to chester for a day at the christmas markets, a spa afternoon and then a meal

location , spa , staff , breakfast excellent

used spa facilities & had a full body massage

spa facilities and swimming pool the staff are very accommodating and

spa was a lovely addition to stay

spa facilities weren t very nice

no spa facilities on site.

free wifi throughout

phone in the room didn't work had to go down to reception to ask them for room service

plenty of room, there was only one thing that was wrong not enough seating in the bar area

10/10 for everything including spa treatments.

i used the spa which was very relaxed and exactly what i needed, the spa receptionist showed me around and i

told no access to the pool and the spa was not available as should have been booked a long time back

spa sorted me a last minute booking too

spacious room, extra large bed, robes and slippers, complimentary tea and coffee with fresh milk,

spa room wonderful location convenient parking very clean lovely housekeeping staff wonderful

we'd be more than happy to come back to this hotel however we'd be sure to not stay in the spa room

we were upgraded to the spa room which was a lovely surprise at check in

were upgraded to the spa room when we arrived which is absolutely gorgeous

we got upgraded to the spa which was beautiful

breakfast was brilliant, the staff were excellent and so helpful, really great with the kids too

very limited kitchen facilities to think 8 people were staying there

secret green was amazing, staff was friendly with kids

was there for my birthday, complimentary drinks and a late check out

30 am with kids partying on the landing

modern , clean ,fantastic facilities with the restaurant & spa and perfect location for visiting the vibrant

the spa and location

the swimming pool & spa was fantastic

spa was gorgeous

each and every one of them, the reception, breakfast, bar, breakfast, and evening meal staff and spa, you made

spa was brilliant had an amazing time

hotel was better than expected,friendly staff,excellent food,good spa facilities,room was more than adequate

as my partner is very fussy the hotel and all staff were amazing couldn't fault thwm or the hotel spa is immaculate

staff were amazing food good spa too

enjoyed the room bed was very comfortable facilities and spa were great

nice friendly hotel free use of spa fantastic breakfast

the spa experience was just what we needed and the evening meal was lovely

friendly staff, particularly in the spa area, we had two young babies, they were extremely helpfull

the breakfast was perfect and the spa facilities were exceptional despite the fact that the steam room and one

enjoyed the chester town and sunday carnival also day at chester zoo my wife enjoyed the spa facilities and

fantastic staff comfortable bed great breakfast the location is stunning and the spa was lovely

the spa wasn t really a spa

and welcoming, nothing was too much trouble and always happy to accommodate requests that i had (parking) would

ordered room service which was lovely

beautiful facility with pool and gym. lovely staff that are friendly and helpful.

lovely relaxing break with use of spa and pool

the spa facilities are amazing

spa easy check in. comfy bed

wonderfull thanks to the reception team for recommendations, great breakfast as always and the spa facilities

the spa was excellent

that this affected us in any way but we didn't find out until arrival at the hotel, that the spa was closed

sauna was out of order on the sunday and monday and the spa pool was out of order on the monday

sofa bed was uncomfortable. rooms were small. spa and swimming pool needs updating.

the spa ppl wasn t working and the pool and changing rooms are dated.

spa not working as it is being refurbished

unfortunately i didn't have time to try the spa but i will

spa facilities are

great pool/spa facilities, lovely breakfasts and comfy beds in spacious rooms.

prices for food and drink are on the high side, but that's to be expected at a spa hotel

has a pool and spa with the hotel

no spa bath available

enjoy being able to access the pool and spa next door for free

access to the spa next door (outdoor pool and jacuzzi

more information in the room about the spa times and for food etc

spa room

spa bath was an absolute treat and the staff were all so lovely

room was well decorated, comfortable and with a huge wall mounted tv. enjoyed the spa bath.

into the garden was lovely, the beds were very comfortable the room was clean and there was a spa bath which

great food great fantastic hotel vary romantic hotel realy enjoyed spa bath proposed to my partner in restaurant

fantastic room with great wifi connection and much needed spa bath

the spa facilities

the beautiful surroundings the staff are wonderful really enjoyed the spa day would recommend

the room spacious and bed really comfy

we looked at the spa which looked lovely although we didn't get chance to use it

lovely room, great spa & pool area, fantastic brekkie!! ud83dudc4d

we have stayed multiple times the spa is always amazing and the evening meal was exceptional

lovely room. bed a little hard. food delicious. spa was amazing.

polite and friendly staff, very clean, amazing spa and facilities, halal menu for food at the redmonds

lovely hotel & spa - comfortable rooms & welcoming reception

spa is out of this world, we went for the twilight spa and it was incredible

the pool, spa etc is 4 star plus although the pool could be a bit warmer

spa gardens are a delightful place to chill out with a glass of wine ( great options) watch the koi

the hotel is so clean and smells like a spa everywhere

atmosphere, food, spa facilities and accommodation

spa facilities were great and restaurants were also excellent

again i made use of all the facilities in the pool and spa great

sunday roast, the waitress or manager was fantastic, i love all the staff including the spa receptionist and

room on the upgrade spa was lovely especially when it was dark with low lighting at the

room superb, upgraded. friends had standard room - amazing too. staff very attentive, spa superb

the pool and spa facilities were such a bonus, and we particularly liked how inclusive the leisure club was;

spa was amazing felt like were the only people their the staff were that

especially the spa tub

the rooms were beautiful and the spa bath was great. the staff were super friendly and helpful.

i booked into the fallen angel spa with my mum, we had the most amazing treatments and delicious afternoon tea

spa has closed down unfortunately

they should provide bathrobe to costumers who paid to use the spa facilities!

huge room,excellent facilities ,lovely spa pool,jacuzzi,great food and the most friendliest and helpful staff

breakfast was good, nice selection, pool and spa were very nice and clean

of the best hote gym spa clubs i ve seen around the country

the gym, spa was excellent, staff always helpful

the spa was lovely and the surroundings great

from the spa experience, to the fabulous dinner, and then drinks in the lounge, it could not have been any

hotel - amazing pool and spa area

all areas including the spa and pool were spotlessly clean and well decorated

spa was lovely treat; therapists friendly and relaxing