breakfast was excellent

the continental breakfast was exquisite and not what you would expect

same menu for breakfast every day.

breakfast service could be improved

we really enjoyed the breakfast and the location

wifi didn't work in the room, had to go out to the central courtyard

parking & location: street parking was available right in front of the entrance, which was very

breakfast was very nice, served in the courtyard

breakfast included was not

no wifi in the rooms as described.

we requested a massage in our room and they took care of making the arrangements with a nearby spa so that one

wifi was a bit sketchy the first night, it was still fast for the most part but it seemed like many

beverages and mezcal, some ground coffee from oaxaca to take home, handmade bracelets for the kids and a hand

gave the kids bracelets

the wifi signal was strong

the ceiling does not let me sleep during day hated the bells all day every half and hr horrible wifi

the wifi could be better in the rooms. it works ok in the hallways and downstairs lobby.

restaurant staff not very kids friendly, but we could see they made some efforts. no baby crib

the service all around from front desk to room service to the restaurant needs to be improved

room , no amenities for the price , bar staff was rude , service awful

different wifi networks depending on where you were, restaurant, room etc.

we have two kids and they couldn't sleep well because of that

only issue was hat the wifi did not work in my room, the guys on the front desk were very supportive and kept

spotty wifi if at all active

the breakfast was also high quality and the wifi was really fast

very good breakfast

i first arrived, there were some times without wifi, but it got sorted out and became reliable in subsequent

breakfast was delicious better than we ever hoped

breakfast was great! location was excellent!

no spa and no gym

a massage and they would not allow a massage therapist on this property, although they offered no spa services

room service was strange because they had to bring a menu to you before they could take an order,

parking is valet parking

linens, toilet paper, and laundry was too heavily fragranced

breakfast!

breakfast was not that good

breakfast was a great selection and super delicious. front desk staff were friendly.

enough staff in the restaurant and the servers are running around between the tables and the in room service

they need a valet parking service asap

the wifi was not working good and the water it was cold

wifi was awesome, the hotel has good location and the staff was friendly

maria bonita spa ladies were fantastic

spa needs to have better service or hire personnel that has experience to provide an excellent

the pool and spa options

my kids look forward to using the pool

loved the bar and restaurant

coffee was not available until breakfast at 8am. twin bed room was very small.

price was great, breakfast included aaa

breakfast was delicious and added value.

breakfast was very good.

they offer a fair breakfast

spa was amazing thank you veronica and andrea

was excellent the spa the restaurant the food the guest services the rooms were clean and spacious, everything

went to get a spa treatment

the spa is also beautiful and so relaxing

garden, terrance and pool are very nice

from front desk to kitchen to spa services, best vacation ever

small parking lot, use valet parking

the staff selected the room with the fireplace

secure parking on site

the older gentleman that helped with bags & parking and cleaning staff were very friendly

there are fireplaces in the room, which was an attraction for us as we stayed during winter

the pool was not working, and the mosquitos were terrible

wifi did not work

pool was closed and we decided not to stay because it was the main reason we chose this place

am traveling with my dog and this is not a pet friendly hotel

spa service incredible

room service was prompt and well-served each time, and every staff member was extremely gracious

the pool water was warm (which was not expected per other reviews)

the first day the pool was a little chilly but i believe they warmed it up after.

and a pricelist for the laundry service too

el hotel como spa pero el horario es unicamente de 9 am a 1:00 pm

hotel, comfy bed, amazing view, clean gym, we would have loved a massage but they didnt have space at the spa

hotel, comfy bed, amazing view, clean gym, we would have loved a massage but they didnt have space at the spa

it s a sprawling complex, prettily designed with pool area and gym

very poor wifi

private parking available, close to downtown and the zoo

parking was included. beautiful interiors.

free parking ok

only thing i could say to get better it's a rooftop in the parking

breakfast, cleanliness, service team and wifi, it was excellent

not instructions to start the walk machine in the gym

i would have loved to have a mini fridge in the room. the gym was way too small.

super clean water in the gym

as if they never changed the water and cleaned it, very limited time, they said they included breakfast but

wifi isn t super great, but this is a place to come and relax more than to work in my opinion

we choose this hotel to rest and didn't want to leave the proerty but the service was great and breakfast

pool was very dirty as if they never changed the water and cleaned it, very limited time, they said

pretty grounds, secure parking