because we were only staying overnight we had not time to try out all the facilities but the pool looked

it needs some upgrades and the bar and food were mediocre

pool needs to be refurbished, many opportunities

the spa los arruyos, which is part of the hotel was definitely a highlight of our stay

2 nights, facilities could use more cleanliness overall, but the staff, food, spa and overall experience made

food was good but pricy, the poolside bar offered met nachos at 20 usd for a less than special plate of cheese

the views, the pool, the spa.. the restaurant , the distribution of the property

the pool was dirty

gym , swimming pool and location

the rooms the parking lot the bathroom

the rooms were nice and the room service quite good.

room service was not good, will call for ice (ice machine not working) or towels, sometime they

i like that it has a bar and restaurant on the entrance

hotel in monterrey wifi is fast, room is spacious you can use dollor in hotel so it's not necessary to change

location breafast was good nice pool

not working properly uncunfortable mattress dirty carpet wifi at room poor signal brrakfast not

didn t like that during the weekdays they don t clean the pool

location, good parking lot, nice pool, great atmosphere

also, we never saw the pool or spa as it seemed it was under renovation or closed while we were there

some rooms have bad wifi signal, some rooms need improvements and the gym could be better.

only one thing pool it was out or service for repairs but out at thad its exelent place to stay

close to park fundidora they allowed us to do an early check in

telling a staff member about the wifi not working he only told us that it was working in the hotel devices

location was great, we didn't try out the breakfast but we hear it's very good

breakfast and snack bar are always awesome great value for price

gym food

the pool, jacuzzi and sauna make the stay even more relaxing

pool and rooms excellent

extremely friendly & helpful staff, comfortable bed & room, nice gym, pool, good breakfast in amazing hall,

shame the bar closed over christmas

the pool was a bit too small, if they could enlarge it, would be nice

wifi was often unstable.

extremely friendly & helpful staff, comfortable bed & room, nice gym, pool, good breakfast in amazing hall,

ay the breakfast bar i saw a roach ud83eudd2e

the breakfast buffet had a different prices without prior notice.

the wifi is excellent

gym was closed

the hotel is nice and clean and the restaurant and bar were excellent places to dine and relax

this hotel is good value for money. it has free wifi.

wifi didn t work

wifi wasn't working at all

the staff, while nice at check-in, did absolutely nothing to help when i told them my wifi was pitiful

shower, good heater/air conditioning(jan is cold in monterrey) , good wifi , good location

room service was very slow. waited 30 minutes for some ice and ended up cancelling it.

although they have room service 24 hours a day, the food is not the best

kids in jacuzzi

better food from room service than most restaurants in monterrey

our only complaint is the room service that took way longer than we were told and a broken ventilation shaft

toy-sized pool, the spa is a joke, the restaurant is mediocre at best

wifi worked well, comfortable

mini bar wasn't open - late night arrival without ease of use.

we ordered room service and had to check in up to three times because it took forever for the food to come up

the staff and food mainly the bar and food staff

spa facilities are an add on with an hourly rate

leaves a lot to be desired but worked, didn't have time to use the spa but no pool/sauna/hot tub/cold plunge

gym leaves a lot to be desired but worked, didn't have time to use the spa but no pool/sauna/hot

the room service food portion sizes.

no pool

spa on demand, receptionist was not well trained.

breakfast buffet was very good

weight room and pool not all that great.

swimming pool

quiet place/ gym/ pool/ nice area around

so beautiful, food is great, spa was relaxing, location is good

late check in, the spa dosent be for the residents it s open to every one and dosent have space and dosent

spa was not working

rooms are very nice. staff very helpful. spa was excellent.

breakfast is exceptional - the gym's view is beautiful - the bar is nice and the employees are very friendly

because the staff was in a phone call with a costumer that took nearly 20 mins, the small parking lot, the damp

wifi connections were weak. i had to move closer to the hall way to get a stronger connection.

easy to find,restaurants around ,stores close by,parking is good , staff will help you

the pool.. and the location.

pool area (the reason we rented here) was too small

room service: there were no towels when i arrived in my room

breakfast was not available for room service

the room service location

and attentive, very clean rooms, very clean facilities overall, and very good selection of breakfast

room was very comfortable and pool was nice

wifi condition is terrible

despite the listing there is no laundry service at the hotel

the wifi did not work, the bathrooms were dated and did not flush without pulling the valve, two had

poor parking

the wifi is really good and i can't wait to book here in 3 weeks

awesome - especially on our last day, the kitchen opened 15 minutes early so that we could have breakfast before

the service was awesome - especially on our last day, the kitchen opened 15 minutes early so that we could have

unico que no me gusto fue que pedimos una tarde room service una sopa de jitomate que estaba extremadamente

the breakfast could be better

todo en nuestra estancia estuvo perfecto, la ubicacion, el servicio, el hotel, el gym del hotel!

friendly service awesome private gated parking

plenty of parking

secure parking in a garage for free

spacious room, have all the essentials, private parking on site, elevator, a/c.

wifi only worked in the middle of the night when i was awake with a jet lag, i struggled to get

i rented the spa room and it was great and accessible

bed was very comfortable, bathroom stole the show with the spa suite - wow

bad wifi

and price, rooms were modem and spacious, bathroom was modern and clean, hotel has restaurant w room service

no wifi for cell phones.

the indoor outdoor pool

the continental breakfast has good options and the service is also good

breakfast absolutely not up to the standards

room service was closed at 8 pm.

location and shuttle services to airport

breakfast was good!

location was adequate, but parking was very difficult

the parking is a bit tight. it's a struggle to get in unless you have a compact car.

the breakfast was much better than a typical continental breakfast; freshly made eggs dishes in a

free parking fab bed and bedding