love this hostel, very clean beautiful, love the swimming pool area

is the trendiest best hostel in all miami the bar broken shaker is well know by locals & it s international

liked all the reception the bar point the chambers the wifi everything

weak internet wifi signal

room was okay size but had two bunk beds that i personally did not like or sleep well in but my kids and husband

we were celebrating our 10 year anniversary and booked a couple s massage in their spa

really liked how the palms hotel & spa blends a relaxing tropical atmosphere with a sense of refined comfort

the massage at the spa was subpar.

the room was clean, beds great, and bathroom spa like feel to them

staff at check-in and the spa were exceptional!

excellent, the rooms are perfect with lovely amenities, the fragrance infuser is spectacular, the spa perfect,

spa is amazing! and everywhere you go the staff are great!

the le labo signature aroma within the hotel, the complimentary bathroom amenities and the spa experience was

just only thing is could not try the spa service because of less spa room or tech

easy access to the beach, heated pools and beautiful spa facilities

after checking out, you can't use the spa to change or shower like any other

most beautiful spa ever

as a guest i don t appreciate paying extra for open spa use

spa was amazing but very over priced

the spa is awesome

were given the wrong room and the spa cancelled our massage at the last minute without any sort of resolution

i took advantage of the spa upstairs as well and the massage was the best i've ever had

got a massage at the spa that was wonderful

they offered themselves an early check in since we arrived earlier and even allowed my friend a room to make

nice pool with shaded area ( water a bit cold :-p), roof terrace with a view and some gym equipment, quaint

ambiance and spa relaxation

our breakfast waitress olga was fantastic

in the gym

room service people should speak or atleast understand english.

check your bill, as it charged me for in-room service over 200$ , because it registered putting a bottle of

booked the spa but when we went they had no record of the

staff at the spa were a bit disdainful making me feel very uncomfortable and forgetting that in the end

spa was closed

no hot tub in the spa area/pool (it was a unusually chilly day in mb)

spa pricing was tricky little! that's all..

the hotel was advertised as a spa hotel, but there was no spa available at this location

pool/spa and bar

i wish that pool/spa was open later.

room service fast and good food, little pricey

wifi is not stable and weak

the 1 is always clean and the staff is always so helpful and nice. the spa is amazing!

the several pools as well as the spa are all phenomenal

and is amazing for the views, cleanliness, presentation and amenities, including pools, spa and fitness center

suggest booking spa etc well in advance

the checking process was excellent and we took advantage of their spa for an awesome massage

loved my room. quiet. spa tub was everything! bed was comfortable.

spa bath was amazing

small spa tub

0 meters from the beach) size of room - with a spa bath friendliness of reception staff lovely tropicana art

went for the big spa tub and it floods the floor when you shower

rooftop deck and pool area was quiet, nice place to work and relax in the sun

7 booked 2 rooms (the collin suites #313 and #315) next to each other & were close to the splash pool

we loved going to layla and hanging out at the bar in the lobby

by the way, their bar and restaurant layla is great too

the pool and outdoor areas are lovely and peaceful

the spa and pool area had a very relaxing atmosphere

they also boasted about a spa that was not available for use

location rooms beach spa and spa service

staff made up for the spa situation by sending us to a different resorts spa fully complimentary

bliss spa is gone

pool, no breakfast, no internet in room , no spa no exercise room , parking is 39 dollars a day and they charge

my kids was so disappointedud83dude29ud83dude13ud83dude21ud83dude21ud83dude21ud83dude21 then one the

didn't have on site parking when i booked, so i was driving around at 11:30 at night with two kids trying to

not family friendly or kids friendly

very good complimentary wifi

were no spa services, no working atm, and a small gift shop

no spa facilities

awesome pool

exceptional exceptional whether reception or whether house keeping whether restaurants or bar , they are best

the gym is in a bad condition

we especially loved the pool, pool bar, and golf cart shuttle service to the ocean with our private beach

golf cart trip to beach was excellent

eat at breakfast bar sometimes, inconvenient from gym because i didn't carry credit card.

also appreciated the pool bar, where we enjoyed afternoon cocktails while the kids were swimming; we had a cozy

they are pet friendly

great restaurants, the lapis spa is a must

the view. pretty poolside and gym.

is no cell phone reception in the whole building, so you have to use wifi, they don t have room service or

we didn't have breakfast there we had lunch which was good

the pool is nice and the breakfast area is also nice. good atmosphere.

has a rooftop pool that is freaking beautiful and this place just opened mid june or july

liked the staff, who were just amazing, i liked the pool on the roof

lukewarm water on the spa tub was the hottest option, the receptionist that greeted us was not sympathetic at

pool

my biggest gripe was when my wife and 2 small kids got stuck in the hotel lift

in the kitchen no possibility to cook

property tried to charge for laundry detergent despite there

is a bit limited and quality of the cooking is not great, spa is very pricy and quite basic

spa overpriced

i took advantage of the spa and the massage was as great as everything else

pool, location and cleanliness

small gym

so many options for food, spa and beach

the spa is very very busy, book your appointment in advance

give the bald guy in tye spa a raise.

la pasamos super bien , excelente , la atencion en el spa muy buena

beautiful, resort accommodations including multiple pools, outdoor lounge space, different restaurants on site

got the couples message in the hotel spa and we were supposed to get champagne afterwards and we did not

1 thing- the water in the pool was super hot, i felt like being somewhere in spa while being in the pool

spa experience was not great the bathroom : when you shower water is all over the floor as there is

great kids

staff was great and helped us out with an early check in as soon as a room became available

should have written out that the gym and spa was closed, and deducted the price

the work out room and spa were out of service due to hurricane damage

price 300/night parking expensive remodeling of spa and gym without announcement!!!

there is a wonderful spa in the basement ud83dude0d a cafe in the front , they also have valet parking and

aesop soaps, minibar quality, boutique style, free bikes, great room service, car service - all the extras

didn t like that the spa amenities were not included for guests, but were included for nobu hotel guests

wonderful amenities complete with two pools and two hot tubs, luxurious spa facilities located within the hotel

location and staff. spa excellent.

the price of the accommodation clearly stated that breakfast was included, we were charged a fee for breakfast

pool restaurant not alot if selection on menu

ladies spa facilities were out of order

very clean and nice. spa was amazing and beautiful beach and multiple pool access

spa was just fantastic with a great staff

was amazing and the pool and beach are really great the restuarnt is really good also teh spa is really great

staff was exceptional and the spa was amazing

amazing rooftop pool

and beverage pool was dirty and nowhere to get drinks up there had to go down to reception small rooms so

terrible breakfast

breakfast was adequate

the water temperature of the pool was to hot

no proper spa or ability to shower and freshen up after check out.

breakfast, where the spa was, wine

spa service was really poor and not worth the value paid

the spa area was dingy and had questionable cleanliness

the female bartender at the pool bar was super helpful with dinner recommendations too

thing to note is that the hotel mentions spa and wellness facilities, but these are not actually on-site

we loved the garden courtyard with spa pool and the cafe on site

never changed our bed sheets or towels in 6 days no coffee machine or tea machine in the room no spa /

and the backyard with the spa was mind blowing

the spa wasn t working. late check out and early entrance was unavailable.

second you walk into the lobby it feels like you're in an era gone by, gorgeous decor and fruity spa water for

one night we asked for room service and the request

not for a family with kids

usable gym, though for only one person at a time

the hotel is in a great position and the staff great and very happy! the pool area is fab!

no room service, no air conditioner in bathroom

the wifi did not worked...

bad wifi, the room was alienated

no kitchen did not have one

the kitchen area was a cubbard

lack of carpark, breakfast facilities not available. unsuitable for families with kids.

wasn't much room around the pool for sitting or for the kids to play, but we were never crowded, most of the

refreshing, clean, quiet pool

great breakfast

the pool was very nice and cozy

there is spa water available everywhere for guests and the front desk concierge is available for

location, staff, pool, cleanliness, adult only

they also have a really nice hotel bar with a daily happy hour from 4-7pm

room service,room cleaning

i had to ask room service for ice

not many facilities in the hotel like pool, spa etc

wifi is very spotty

the lobby bar was also one of the best parts of the experience

the hotel has a beautiful art deco feel with a unique pool that goes to 8 feet

wifi wasn t working so good at the terrace and shower can t be regulated in between warm and

i was trying to enjoy the spa after a great massage the fire alarm went off, it kind of ruined the relaxation

old staff doesnt speak english, breakfast buffet not included but not specified , using the spa was 120$ per

was a nice property but could use any spa facilities with a fee saunas and steam, which was weird

staff was very friendly and extremely professional from the concierge to spa personnel to security to beach

was perfect; location, ambiance, room, balcony overlooking pool, amenities and beach

very spacious

great spa and gym

the spa mainly but evrything was great.

spa was amazing, pool and beach great

the staff is great the location is perfect, we did not use all of the outdoor pool and spa facilities due to

i would of loved a spa tub,but shower was very big & water was hot sooo...

it was nice wish they had laundry facility the sand was nerve wrecking

we were avoiding a hurricane with small kids and were very particular on where to go

the bed was so comfortable and the service was excellent. we loved the snack bar in our room.

like how it was close to the beach pool jacuzzi gym and everything

like how they had the options to drive you in golf cart to the beach, it was not a far walk from lincoln st

so clean, it had a very good location, hotel provided commuter to the beach and also towels, the pool in the

the wifi didn't work for the playstation lol.

golf cart transfer and location - however the hotel was twice the nightly price of our first hotel

no wifi connection

paid for two nights and when i arrived not only was the spa unavailable they had no adult pools and i paid extra

the spa really did not offer reasonable rates

mini bar senses that you removed a bottle and charges it to your room even if you put it back

definitely not the most appropriate location if you have pre-teen kids

apparently they had trouble with their laundry but were not telling people about the

i give the information for the staff but the situation not changed and the water in the spa is green, not clean

pool/spa was always very cold

into the reservation said that include kitchen but was false

) there was a small kitchen, but no dishes or ustensils (we brought some food back from the restaurant but had

completely ruined my kids

spa pool is amazing in the penthouse

com a spa suite but upon arrival they didnt have me in the system for spa suite but the guy at the front

it would be awesome if the spa tubs could be filled in advance

it was great! i love the spa tub room. the shower is great.

oh my gosh this place was amazing and the patio with the spa was amazing

the website also said there s a spa and apparently it was closed - that would have been

a problem booking my spa appointment

booked a couples massage and were told that the spa would be at the victor hotel

too expensive no spa staff too short with guests sometimes

about the spa services

the spa was closed our entire stay

spa and room

loved the theme of the hotel, the evening open bar and the spa in the hotel.

nice spa to relax after long day out

bar and spa (;-/) on location