it could be a cleaner and they could allow to use the pool of the other hotel

good, clean, economical hotel. quiet at night and beds were comfortable. good wifi in room.

no fridge. sketchy wifi. no coffee maker

wifi was literally, none existent

nice pool area, but didn't use because it was packed with kids

their is a spa within the location and they are very friendly and give good massages

the staff was great the room service

the floor was wet all the time they did gave us an upgraded in the room since i mentioned my kids have asthma

pool bar is excellent (2 for 1 happy hour from 1:00 to 2:00) and steps from the sand

love the pool/ bar area

was told by the hotel staff that the spa was closed due too covid

like the service at the spa

food from bar at good price and delicious

baby pool was safe for my 3 yr old

it would of been nice if the hot tub was working. gym needs new working equipment.

spa only

spa services were pricey for the quality.

spa massage was very

room service was mentioned but does not exist

giant room with a small kitchen area that we weren't expecting and a small balcony to take in the view

spa access

the gym and the spa are excellent !!! very good service and facilities.

excellent onsite food and service. spacious bathrooms and fun pool. great location and value.

layout, joes o bar, helpful staff, hip room decor, not trying to be a hokey mexican tourist hotel

joes olster bar is a little loud

too many kids

very noisy all day with that microfone person and music in the pool area

pool was not heated and food was prohibited poolside

it was so fun exploring all of the many pool areas, restaurants, and hide-a-ways throughout the property

during the december 24 celebration there were many people at the bar without face protection for covid19

i visited mazatlan emporia on april and again on september the jacuzzi/ spa was not working on april as the

we were told there was planned/supervised activities for the kids, yet there was nothing available

not have a mini bar in room

valet parking and the front desk were great and helpful

atmosphere is totally family oriented, which is great because i was travelling with kids

the gestapo-like regimentation of their breakfast buffet entry system is

loved the beach and pool

breakfast is the best with the ocean view

we enjoyed the pools, especially my kids

snack bars, pools, location, price

the gym was great. our room was beautiful and so was the rest of the hotel.

that they close the pool at 8pm. and also the outside.

pool and beach schedules

pool was superb; i m a lap swimmer and liked the white markers that formed a lane

location and pool area. pool bar and views from our balcony.

laundry and spa aren t services provided by the hotel but everything is at a walking distance

it had a kitchenette, more than we expected.

very nice pool

location. food. staff. pool. beach.

view , staff, pool

of all, the pools, it is very embarrassing when they come and tell you, we are not suppose be there

service in pool bar was horrible. hard to get their attention.

service in pool bar was horrible. hard to get their attention.

food options are very limited, especially in the pool area

spa is definitely a must, totally worth it

the spa there was the amenity that we enjoyed the most

a little hard to communicate or get updates since all is in spanish - but we knew this would probably be the

beautiful peaceful pool area with spa music

i didn't have a room service menu or a do not disturb sign. but that's minor.

i felt 1000%% percent safe while there and i'm already planning my next trip with my kids in june 2022

location, free parking, delicious restaurant.

pool was kind of cold

room service, no towels, didn't get coffee condiments in a daily basis, cleanliness, etc, etc...

hotel in overall is old. the gym was a joke

no space as advertised

the pool space was cramped

i book a hotel that has 'spa' in the name, i expect it to have that service onsite

best of all location of pool right infront of beach and view to main street

there was a bar service at the pool

i really liked the view, the place is clean, the pool area is really nice!

towels for pool area

liked the pool was fun for my girls,water was clean and we were most of the time in the pool,the food at

great location on nice beach, great pool area, lots of good restaurants in close proximity.

internet was rally bad not even conection on wifi they wanted to charge me an

room was some sort of near to the gym and you could hear loud noises from the people and moving equipment at

clean, good location, excellent breakfast

it has a lot of free parking which is nice to have

the pool is wonderful-equivalent to a roof pool

the bar drinks were good, but menu variety for dinner could improve

spa price are good

spa was not available- any of the services

price is high and quality of room is not satisfied have a bad smell of spa oil.

great massage from the hotel spa service

i didn't use the in-house spa facilities, so can't comment on that

pet friendly

that was pet friendly

location was family friendly and safe, and the residence was spacious except for the kitchen

the pool had no lights. which a night swim on vacation would be nice.

the pool was small but perfect for this location

spa is small and

did not like the sofa bed , too uncomfortable for adults bot ok for kids

breakfast buffet needs to be changed up every few days

and bar height table&chairs would be better in the

pool for kids available, very clean and comfortable

had a great massage here at their golf club building

there are a lot of kinds of food in breakfast. i had a great time.

there are only 2 restaurants on site, otherwise you must take a shuttle

hotel is a series of buildings with great pools

marina is part of 3 other resorts and they have a shuttle so that you can visit all of them

the parking lot is small

your wifi its really really bad, and i dont have reception from my own phone in the bedroom

a beach front location where kids can just walk in the beach

can be more clean . was under construction pool

it had a fully equipped kitchen, spacious dining room with nice dining room table and chairs, and a good size

nice swimming pool

the staff was very attentive and helpful! they have a spa with a wonderful masseuse!

everything was closed such as the bar and room service really

only get one towel for each guest bath towels are old rugged also you get free breakfast very poor only one

the breakfast included in our stay was very limited, i asked for extra tortillas and waiter said no, i

breakfast was great..great seevice

there are common areas to enjoy, including a rooftop terrace, a 2nd floor terrace, a kitchen, and a lounge

our room, the bathroom and the communal areas and kitchen were very clean and there is filtered water, tea and

nothing at all.. no complaints. just wodu the spa was open sudnays.

i would not recommend the facility to young families, because of the location of the pool, right outside the

infinity pool, food and drinks and location

i opened a tab to get drinks up to pool bar tender said he d be by every 20 min, never came to check on us

small pool at top of building is accessible by elevator

the spa if you are a member is very nice

spa is first class

the spa was amazing

is a bit misleading when you look at pictures of gym and spa online

very good, spa was great!

the location of the property. the spa services are probably the worst i have ever had

they close the pool too early

pillows terrible a separate pool for children needed

barefoot bar not open both days we were there

golf