excellent all round no faults great pool great breakfast great kids amenities n activities

has exceeded my expectations: very clean, well organized, good food, lovely entertainment team (kids loved it)

great wifi & air con

awesome the activities were good mostly geared for french and spanish - but they also do english wifi is free

the kids entertainment staff were so nice and inclusive a lot of spanish people stay here but they

everything was perfect, breakfast was excellent and the pools and spa gorgeous

the spa is one of the best we have used and the therapist are experienced and knowledgeable beyond

gym swimming pool and spa fantastic

adult pool, spa area, large suites, service

we especially loved the spa treatments and both massage therapists (krissana from thailand and putu from bali

a pool /spa would be nice

terrace very pleasant wifi is very strong and reliable rooms are a good size and have decent sized

the roof top restaurant and swimming pool area were magnificent and super lively at night

stylish and immaculately finished property, our bedroom faced the marina , the rooftop bar and lounge area was

only thing missing that would have made the hotel perfect is a swimming pool with somewhere to lay outside

the rooms are so clean and spacious

the spa and gorgeous pool area

it is advertised as a spa hotel and most spa hotels i've stayed at are free for guests- however, here you have

iked the friendliness of the staff, the high standards of meals and the spa facilities

every minute of my stay , hotel & spa are very welcoming , food was very good and in

location,infinity pool, calm and relaxed atmosphere

the pool sauna steam gym area was fabulous

casa pino was something out of this world with its outdoor bath, plunge pool and boho decor

beautiful infinity pool, amazing views from royal suite, luxurious, great facilities

privacy of our bungalow (casa pino), and the amazing infinity pool - floating in the pool and watching the

spa didnt open until10 and we needed to leave early - would have liked a little earlier opening

advertise spa treatments

would be great if it had a spa or gym.

unfortunately, the pool/spa was shut when we were there but overall a great stay

very minor complaint is that since the spa has closed, there isn t anywhere to have a shower and to change if

pools and bar service were excellent

half of the sockets in the room didn t work, wifi didn t work, there was no blanket/duvet in bed

the pool was also very nice with a fancy bar directly accessible from the pool

quiet and perfect for relaxing with the best pool and garden area and magnificent breakfast buffet

breakfast was great.

the treatment at the spa was excellent but the pool was cold and the general area was cold

the massage in the spa was excellent, the gym was fantastic

the spa was excellent, and our room was particularly comfortable, spacious and cosy

service and routines and pool meny

lack of kids only area at the pool

hotel, extremely helpful staff, delicious breakfast with great variety of foods, wonderful spa and hot sauna,

i ever stayed in, warm welcome by the staff, excellent room with free upgrade, good food, great spa and heated

was a pleasure like always, friendly staff, we had a great time in spa and bar & restaurant was

was spacious

spa zone.

the breakfast was pretty good and the spa was amazing. the restuarants were good as well.

the room was very spacious, spotless, and beautifully maintained

to soft opening spa and beach club not fully available but this does not diminish the extraordinary

great calming spa with excellent facilities and treatments

pools, spa is incredible, gym is spacious, beach access, an amazing japanese peruvian concept called teyo

the spa at this hotel is really amazing but the cost of even the most basic treatment seemed expensive

spa with amazing sauna jakuzi ice room

the spa was relaxing and lovely and the location is

the spa doesn t open until 10am so i couldn t get an early appointment to use the reformer.

the spa facilities were

the gym & spa area are also first class

spa because it did not open yet and the gym were closed when i arrived and they fixed the issue

the selection of treatments on offer at the spa was not very extensive

to the waiters and waitresses the buffet was excellent and catered for all different tastes the spa was

reach spa complex: it was completely booked + the open hours are just ridiculous, they close at smth like

the spa was nice and relaxing, and the location is perfect

rooms, super clean, great food, dog friendly, great for walking along the promenade, a brilliant spa massage by

there is a nice path you can the beach, bikes to hire and plenty of spa and fitness facilities

the rooms were spacious, clean, and stylishly furnished, creating a comfortable atmosphere

hotel was quite new, very modern, spacious in all areas

the spa was excellent

entrance to the spa was roped off which was a bit strange, but apart from that there was nothing that we didn

spacious, clean and comfortable room with terrace balcony

food excellent and spa great

spa was lovely and relaxing and food was very good

the spa facilities were great and we enjoyed our massages

the spa is one the best i have ever experienced in my life

indoor pool in the spa smells not very well

the spa is incredible, sushi restaurant is great and staff greet you by name

spa also does not have changing rooms on the ground floor (you have to take stairs to get to them)

spa treatments are amazing value for money, really comfy beds, beautiful location and lovely

the facilities are exceptional; especially the spa and quality of food at the pool bar

indoor pool access and opening times also have to pay to use the spa and indoor pool facilities.

if the indoor pool spa was open.

i'm happy with what i got, spa has an additional charge

we couldn't use the spa facilities because they were closed

great views both mountain and sea / pool facing

lots of parking spaces as well, quiet location, with lots of green areas all around

kids pool is ideal for a toddler at only 400mm depth

location with excellent view and and ample parking

the spa area is amazing, they have all for a relaxing experience.

spa and installations

there was no additional cost for anything the parking was free, mini-golf and all the spa facilities we used

the room size, the hotel facilities, the activities for kids

clean rooms, large beds, nice hotel garden, on-site hotel shop, useful in-room kitchen, breakfast restaurant,

spa on site offering massages at a reasonable price

the facilities were excellent; beautiful clothing shop, gift shop, gym, jazz bar & spa on site for adults

great for kids good breakfast very clean good facilities

liked the venue location and the staff and also the staff for the kids club was very good.

breakfast - catering for both a local breakfast and a full english equivalent

we haven't tried but there is spa in hotel and pool outside

excellent we decided to pay to have dinner every night of our stay as we had only booked bed and breakfast

beautiful hotel, big rooms with big bed. lovely grounds and an exceptional breakfast

friendly staff, very helpful room service.

nice swimming pool with nice terrace to have a drink

great facilities including the spa and gym

i loved all the gadgets and as a rituals spa fan, i felt at home

no spa jucuzzi

spa was ok for my massage

to use especially in the winter as the pool is closed and a steam room so that you could have a spa weekend

there were some drunk britishmen around - you need to book spa in advance - parking not included with price (i

the spa was not open on sunday

the spa was closed and pool was not heated

royal rooms, king size very comfy bed, spa bath was lovely, perfect shower, good safe, clean towels etc

hotel app worked well for all information and spa bookings

wifi is fast! pretty close to restaurantes o bars. 15 minutes driving to golf courses

the wifi had very poor connection. it only worked on the laptop at times.

also, the wifi at times was not stable, or very weak

the wifi (even if you pay premium for 10

the floor is tiled or with parquet, the fee for a pet (bichon, in my case) seemed to me exaggerated (22 eur /

pool bar wasn t open

staff, good service, courteous except for one very rude one who tried to extort 25 cash for room service

smart roof-terrace pool and bar

big gym, rooftop pool, friendly staff

rooftop pool is small, 1m depth but still nice to dip into

well, good enough for kids, maybe

location was great with parking, room was clean and comfortable

perfect breakfast

breakfast was really good for a gf and a vegan

breakfast is extra and is a continental style but fresh and

minutes walk to beach,they have good staffs, clean room everyday & so quiet inside my room, good wifi

access to the rooftop bar area was closed

wifi is unstable on the 5th floor where we stayed.

left in room and we thought it was complimentary as nothing on water to suggest was part of mini bar section as

top floor you can hear people coming up and down stairs from the roof bar at night

bad wifi, no elevator and we can hear the room next door

a kettle would be useful in the kitchen

don't have fotos matched accordingly in here and it doesn't say what rooms have their own mini kitchen so that

laundry service listed on facilities and no laundry service available

no wifi . no proper bathroom equipment such as toilet paper and shampoo

very clean, friendly staff good location. great gym and pool area.

pool area was clean & sun loungers comfortable

the bar prices were expensive & the breakfast was nice however not very hot.

great place, central. great pool, restaurant and gym

the wifi was excellent, the room facilities were good and the bed super

comfortable bed - spa lovely - food good quality - peaceful environment- views beautiful - golf good (3 x 9 hole

valet parking spa was amazing hotel rooms bright, clean and airy. great balcony...

were spacious and very clean

the spa is worth a visit

great spa and golf course and a great get away

great staff wide selection for breakfast walking distance to main spots relatively well

it was a long distance from the airport. the sun beds around the pool could do with updating.

wifi was not free which is very strange for a hotel

pools are far too deep for unsupervised kids and kids who can't swim and the small pool they can go in isnt very

the breakfast could do with being hotter please. it was so nice just not very warm ud83dude15

spa was closed but it didn't matter as weather was perfect so stayed out.

time ( eg, early while sleeping ) no other opportunities for activities: sport bar closed, spa was told if we

just wish they had a spa with steam room and an indoor pool then it would be perfect

the balinese spa was very atmospheric too

we were unfortunate that the hot tub and spa bath in our original room were not working, which spoiled the

spa was great me and daughter loved it well worth money ladie was lovely bar staff lovely and

spa was nice , slightly disappointing it was not as warm as we would have liked , after a while it

:) the well organised check-in process, bar, gym, spa and the amazing breakfast

were not told upon arrival that if we wanted to use the spa then we would need to book an appointment so we

the rooms, gym, spa & bar was delightful ud83eudd0d can t wait to come back

their are couple of services not available like room service. food

is perfect in the heart of puerto banus , breakfast buffet was very good with lots of options , room is newly

room service was bad i left the clean my room badge in the morning and when i came at evening

super location ud83dudc4c, very clean hotel. the breakfast delicious! recommended

wifi terrible... breakfast average..... shower terrible....

spa area (in-door swimming pool and sauna) is complete disappointment

the price per night is outrageous when you review the spa and the tiles around the pool and even the style of

the other spa wasn't working

2 nights here because we wanted a spa as we knew the outdoor pools would be cold

spa massage was lovely

at reception, in the restaurant, in the spa - everyone is so attentive and friendly

loved the spa treatments too

amazing decoration i love the big shower making u feel like spa super clean

most recently, i tried out their new spa and was immensely impressed with their healing bed

spa was amazing and well worth a visit

spa schedule

spa is fabulous, treatments very good value for

the spa was lovely and booked a massage which was heaven

had an amazing massage in the spa ( thank you gemma)

spa was mostly unattended

com site) spa bath not working in master

spa bath wasn't working in one of the en-suite bathrooms

the grounds were beautifully kept and the swimming pool, although cold, was very good

wifi in my apartment was not working

and the apartment is a really good size, decent kitchen, good terrace for outdoor dining

the spa you can rent out for exclusivity and getting taxis was so easy and not expensive

very small thing that i m sure the hotel will be able to correct in time, is that within the spa area there

the spa experience was exceptional what a wonderful and relaxing experience

spa has to be booked (and payed 20 ruro) one day before (we were here only for one day)

it would also be preferable if access to the spa were included in the price, rather than requiring an additional

our kids had a beautiful large room on the corner of the third floor with a lovely view of the gardens

bed airey room and good ensuite facility helpful friendly staff refreshing breakfasts good wifi close to

the buffet dinner /breakfast was excellent

the lobby and bar is often filled with similar folks and the car park has lots of bikes coming back or just

gym and the food

spa should be warmer, no hairdryer in spa

choice of restaurants beautiful lush surroundings spacious rooms top notch sports, gym and spa facilities

dani garcia tapas restaurant. spa lovely room exceptional staff

the spa is also very nice and the hamman treatment was

however it did make getting to the gym and spa area more difficult and i could hear the work whilst i had my

superb and very clean facilities, nice variety of restaurants, lovely breakfast, really nice spa experience,

spa availability for guests which in a 5 star hotel is unacceptable

is a bit confusing inside the puente romano complex with multiple pools spas restaurants and can be better marked

the spa is quiet small and all treatments have to reserved in advance

spa is too small, no room service after 11

was a great location to be in southern spain

the indoor pool was part of the spa and wellness and was not available the day we wanted to use it as they had

for that price, highly unusual that access to the spa was 25pp.

the room was spacious and very comfortable

there is also a spa in the hotel as well, which comes at an extra cost, but it's very reasonable for the area

everything was perfect, except the thing i wrote about the spa center.

the spa was a huge letdown

no mention about the spa / pilates classes/ what needs to be pre-booked etc

fact that the spa its not free of charge, and that you need to pay extra 60 euros to use the inside pool and

spa center s facilites were a bit old like + i don t know why they charge it extra and daily,

luck of more cafes or activities, like spa in the hotel.

could have spa facilities like plunge pool saunas etc

not a dislike but the pool is deep so if going with kids be aware there's not a shallow entry point

the wifi was super fast which was a big bonus for us

pool didn’t open until 11 it didn’t bother us but would have if we had brought kids

wasn t too busy, no kids!

wasn’t too busy, no kids!

service at the restaurant and room service

parking is expensive. wifi quality could be better.

the best part is the pool, always nice and

extra bed not too comfy and needed plumper pillows, although spa facilities again shower rooms need

the rooms are lovely, nice big size with a lovely balcony and the pool and spa is fab too and everything is

highly recommend this hotel very clean all staff were lovely charo the lady who works in spa is excellent with

convenient to have a spa with all beauty services, swimming pool and sauna on site

very good facilities especially pool and spa area

location, quiet, big supermarket within 100m, helpful staff, nice cafes and restaurant on site, a spa facility

do not expect a sun-bed until later afternoon and the spa is only by appointment, you cannot just walk in to

not a lot of beds or space around the pool.

the apartments are not sound proof so if you get screaming kids next door its not ideal

having a kitchen was very convenient, and i appreciated that the hotel is pet-friendly and offers parking