beautiful swimming pool and attractive interior that matches the old hacienda

wifi reach could be improved

quiet place, excellent relaxation, very nice lady of the house, delicious homemade food, good parking at the

the grounds are well kept and the pool area is lovely with a very handy 'honesty' bar for guests

the swimming pool was large, great for families

spotlessly clean, friendly staff, nice proportioned rooms, spa bath.

was beautiful, modern and spacious and we liked the little balcony

gym needs to be looked at

has really nice pool in floor 2 and a gym also

the swimming pool was not warm enough for kids and the dinners were poor

also the site is rather isolated - nothing on the site - could get room service - but no where to sit outside

beautiful room and grounds. love the garage for parking.

very poor wifi, also poor 5g reception.

car parking inside next to apartment also excellent - no need to even get dressed to go from room to

personal parking reminds me of home

breakfast was terrible and no wifi on the third floor

is not simply a family room but a small apartment (2 rooms) with plenty of space for us and the kids

wifi should be improved, as sometimes connection was unstable

2 joined rooms - so kids could slip while we were looking tv

too bad that we were under the venting from the kitchen. coffee was bitter, otherwise fine.

comfy bed, nice spa bath

it was huge and the spa bath was brilliant

junior suite was lovely and roomy. loved the spa bath and coffee machine

very clean & spacious

decent wifi connection

location, the swimming pool and the generous sized bedroom

the bar attached to the hotel serve great tapas and again the staff were great

the pool the restorand the badroom

wifi signal a bit weak in room

pet friendly and a great location in the historic area of town

one description included a gym/spa but that was inaccurate

spa and gym

no room service

they have free parking on the property

the last two days, we could not get wifi in the room and had to go to the lobby to check emails

helpful staff, rooms and hotel are clean and modern, service in bar was good and reasonably priced

room service was advertised with a limited selection available 24 hours and more selection from 8pm

the breakfast staff and the evening bar staff

the smell in the corridor was terrible, the gym was steaming hot, breakfast was poor

arrived early and were allowed an early check in

breakfast was more like a joke. literally the most basic stuff.

no free wifi in the rooms & shortage of plugs in the room

wifi not working

breakfast was a little disappointing. not the worst but not much on offer at 9.15.

perfect pool!

my partner loved the 24 hour gym

had a confrontation with kitchen staff was really upsetting for us

nice and cosy. very helpful stuff. breakfast had many choices, even for the kids..

- quality of the breakfast can be improved

the room, pool service, gaming area and lobby section was excellent

the spa for 14 extra is fabulous

the fitness center/spa next door is pretty good.

i used the spa for 14 extra

i felt safe, and the hotel's lobby and spa were beautiful

a spa without additional charges would be ok at least at off season period.

not enough menu choice for room service but what we did eat we enjoyed.

gym area wasn't staffed, the only weights machine was out of order and free weights were limited to

the pool is very pleasant but there should be more control because of covid, kids running around like crazy,

a number of times due to the very hot weather during our visit, also noticed a well fitted out gym which is also

gym could have had pt rooms opened with extra equipment

swimming pool hours

the bar closes at 10.30. no minibar, no room service. the swimming pool is more a paddling pool.

the staff is super friendly, everything clean and like new. my kids loved the breakfast!

clean excellent high speed wifi very spacious room staff were very helpful and spoke

the pool was was smaller than it looked in the picture... so i ended up not going.

unfortunately couldn't use spa or gym which was one of reasons booked hotel

, cleanliness, friendly staff ( unfortunately i don't speak spanish but staff speaks english without problem)

pretty much nothing we didn't like apart from the rooms where a bit warm at night, but that's a spanish thing

nice, so are the views from high floors, and the shower is so powerful that it could perfectly be spa treatment

oh and yes if you want a spa treatment which was really god have it in you room

clean room, well appointed and good quality wifi

girls of bar / restaurant / reception

there were no bottle of water available in the room, laundry is relatively expensive

a large group of 12-13 year old kids on our floor

tired ready for a lick of paint bar closed in the evening basic breakfast for a 4 star hardly any condiments in

the spa staff is very good too

the spa and the massage i got there (by jessie)

is a place where spanish go to have their holidays, and so as you would expect, it is heavily spanish speaking

i used the gym which was nice and they had a spa option that i didn't try

we made use of the spa and received a relaxing massage followed by time in the pool/jacuzzi

of all it s a very big hotel, actually it s like a resort ( gardens, spa , saunas, massage ) with spacious

area and spa not matching over all evaluation

using this hotel and it is currently having some work done to maintain the excellent standard spa breakfast is

are a large family (5 kids) the staff was super friendly and the rooms were perfect for us

gym is not well equipped for a hotel this size and the bathroom smelled like cigarettes (in my

reception area and bar/cafe area, pool area is lovely, staff all very friendly, spa facilities excellent and

the room was a good deal larger than normal with spa bath and separate shower all in good condition

large clean bathroom with spa bath

staff, great location, especially if you are only doing a day trip so you can see plaza espaNa

that the spa wasn't open later into the evening or earlier in the morning as it meant we couldn't use it

room service and room decor

understand coffee bar is being installed but this a current omission

also , our bed was amazing but the little one provided for the kids was very uncomfortable

great staff well designed room great room service clean bathroom

the mattress was comfortable and the wifi worked well

evening meal buffet was not worth the 18 euro price, there is a tapas bar just to the left of the hotel where

noise of the swimming pool when it s being cleaned in the evening, between 7 and 9 was a bit annoying

there are some bars and places to eat in the area of bellavista although the hotel bar and restaurant food was

good wifi and a drink on the house

location, easy to park the car, pet friendly

broken spa bath in bedroom

breakfast, nice swimming pool (small but practically empty), comfortable rooms

the room service is impeccable

building work meant the pool was closed and construction noise during the day.

lot to be desired; it needs a lick of paint, more water, the terrace needed swept of leaves, the laundry basket

beautifully presented room about 8 mins walk from the centre lots of lovely features and gorgeous pool on the

the pool is also very nice to cool of and relax for a moment

- a lovely pool and rooftop terrace

the cute pool, the super helpful friendly staff, cleanliness:)

no need to bring own showergel/shampoo - comfortable bed - quiet - beautiful terrrace with pool and quiet

and spacious room and bathroom- the spa is worth visiting i can recommend the reiki massage

the courtyard and spa were lovely although we didn't use them

room we stayed in to spa facilities and open top terrace

room service and spa were a bit disappointing

hotel was absolutely beautiful, the architecture is truly amazing and the space made even more amazing by the

the spa was great, very flexible with their availability

the spa and treatments are also fab

small spa with massage service with excellent therapist

lovely building in great location. spa treatments were also exceptional.

fabulous breakfast and lovely rooftop pool. and the spa is great, i had an amazing massage.

there is not a hot tub on the terrace, there is a spa bath behind the bed

rooftop pool and bar and central location

wifi connection

no music at the pool bar=lacked atmosphere

location staff were very nice the room service seems to be of an outside restaurant separate from the hotel

there is a spa where you can relax after a hard day on foot

pretty small room for a double with spa bath

the separate spa next door (within the building) was also incredible

secondly, the indoor spa was very disappointing- in poor condition, the three small

after long distance walking, the spa area of the room was super

excellent location walking distance to all the sights , late check out noon , period property

spa bath

staff, really really comfortable beds with quality toppers and linen, the nice little in-room spa bath

to the really cloud-like comfortable bed (so important now we are getting, uh, older), to the spa jets in the

location, comfortable, spacious rooms

rooftop terrace comfortable with lounge seating area and a small spa (hot tub) and bar that was attended for

on our departure day, we were given a little bag with a bottle of water and a cereal bar each to have on the

kids love it

they also have a great laundry service that was quick (though not inexpensive - typical hotel pricing)

to covid, bar and breakfast room were not being utilised

rooftop, while no bar or facilities, staff would bring up drinks and snacks, could gaze at cathedral gerald a

place is one of the best i ve ever experienced- luxurious- spa bath- extremely accommodating

a junior suite with a spa bath (over $100 difference per night compared to double suite, 4 night stay)

suite with spa bath after a day

the spa bath with colour

staff said cleaner thought it was laundry but nobfirns filled in although we re on a halo bag

wish they had laundry facilities but they were very helpful in helping me find a laundrette close

it has a little kitchen area which we found excellent

nice little kitchen with adequate facilities for our 2 day stay staff at the reception couldn t have been

the place is well designed and cosy; it s clean with daily room service

free laundry service & concierge service. receptionists are very helpful and kind.

great location, helpful staff, very good continental breakfast

breakfast was so delicious

service and location; lovely to have an honesty bar and board games when the weather was not that

also the breakfast we have had this trip in spain

had to pay extra for eggs at breakfast

loved sitting in the spa at night

the hotel arranged their spa company to do it

we had a rooftop room with a spa and a view of the cathedral; views were stunning and the room was well insulated

a gym or spa facilities would have been nice as this was a 4 star hotel

there isn't a hotel restaurant or bar - but then there are 1000s just outside of the hotel.

amazing amenities, clean pool, attentive staff

we enjoyed swimming in the pool and quick steams after

overall comfortable room and very nice hotel especially in summer with great gardens and pool

location with a stunning garden and pool

hotel was an extraordinary find, a beautiful old building with gardens and pool area, tucked away into one of

nice room upgrade. enjoyed the spa on the private terrace.

from the room service, the breakfast, the gym and massage area and rooftop pool and restaurant, the hotel

one thing i didn t like the stickiness of the gym floor very unpleasant but it didn t take away from how

from the room service, the breakfast, the gym and massage area and rooftop pool and restaurant, the hotel doesn

issues repeatedly with wifi and the ac

the hotel pool and spa areas were a little smaller than i expected

roof top bar was fab too just a shame it was just opening as we were leaving

a bit of music on the roof terrace bar would have made it a bit more atmospheric

total lack of them, roof top terrace bar was nice ,but staff again,,,20 min waiting to be served,laundry is

room service was very slow and the wrong item was delivered