beach, restaurants, cafes, property was 100 % updated, front desk team very helpful and nice size pool with a

wifi not very stable; not one extra outlet to charge phone; bed was really old and creaky.

no password for wifi

main road is a little close if you are taking kids which you will need to cross to get to the beach

other issue we had was the room next to ours, which was also attached by a door in between, had kids and we were

was no spa

hotel, great view with a balcony, great pool and spa tub, just in front of the beach, really well located, safe

proximity to a full grocery store, liquor store, coffee shop, nail spa and even fast food

the location , gift shop, access to beach and pool/spa areas are outstanding

in the kitchen area was never emptied and it was full

omm spa massage by amber - incredible

restaurant was spectacular..tiki bar was nice..pet friendly beach..

room service, clean fresh towels

the pool was so dirty saturday morning that we wouldn't let our kids in

tiki bar was great

loved the honey moon suite with spa tub

spa tub in room was amazing room set up nice comfortable clean

spa tub , clean , comfortable bed

the spa tub was soo nice employee had great service it was nice looking i really enjoyed it

room was spacious, very clean and had a full kitchen

allowed for a half hour early check in

apartment is spacey, there is a fully equipped kitchen, a dryer, washing machine, there is also a balcony

the kitchen could use some updating, but it wasn't junky.

2 baths (1 great for handicaps) king bed, kitchen, living area, laundry

the only thing i would change is access to the pool should be part of the key card.

they are the only hotel that still have their pool and spa open

didn't have breakfast

suite with full kitchen

no sun at the pool area

breakfast was great but a little repetitive

ordered room service for breakfast

the room service was excellent and the facility is very clean with two

the new bar is terrific

the pool area and new bar area where so nice

didn t mind that the bar and food services closes earlier depending on the guests demand

kitchens could use more utensils and rooms need little updating.

the pool is clean and warm

with kitchenettes with in walking distance to stores and restaurants second floor balcony is big and has

access, pet friendly, accommodating staff, and plenty of amenities for kids and family

the parking was good and the pool area was clean and comfortable

i m booking another trip just to come back here, will go to spa next time

the spa was so great

the spa was very inviting and relaxing

the spa is to die for

the large oceanfront pool was fantastic, and the spa overlooking the beach was an absolute highlight peaceful

there was no spa and the menu was lacking

i love the spa smell in the lobby of the hotel

i enjoyed all the amenities.. comfortable room and bed. the pool, spa and gym are always clean.

wasn't that much upgrade that i got to experience and i wish i would have been in more of like a spa to enjoy

the pool and workout center was clean and fun for the kids

didn't like that the spa wasn't working, the heat was broken.

pool grounds had a lot of cigarettes butts, and tobacco on the grounds.

my second room near the pool, and the gym.

was bad advertiment, there wasn't any gym in facilities, the chair in the room was dirty, the bed sheet had

nice rooms, great location, nice pool and jacuzzi

kids loved the beach and pool

ample space. nice kitchen. great beach access.

the first two days (we arrived the morning of the first day), we did not need room service

great location, very close to the beach and great for kids.

there is a area with sand near pool, kids were delighted, sand toys provided from the hotel - it was great

the spa is entirely separate

the workout room was locked and could not get in as i was told it was under construction yet the spa room right

they have spa but have to book it very early because it was booked for days

when you walk in it smells like a spa and is very peaceful & relaxing

palms resort and spa a north beach village resort hotel, was awesome, comfortable, clean our flight was early

seemed short staffed, one person for pool bar and pool service

location! balcony view! heated pool and spacious rooms!

10/10 stay everything was clean and the pool is amazing

seemed short staffed, one person for pool bar and pool service

hotel and spa was everything we could have hoped for

stay and awesome spa facilities, food was well worth the stay and only ate out once in 3

spa was perfect

the spa was beautiful and had a serene vibe

needed to be cleaner and tiles need to be repaired under ledge bar at pool closed no room service front desk

the bedroom was awesome and the spa bath

we used the bikes they offered and enjoyed the spa services

i loved the space, staff and the location. the spa was nice as well.

the spa staff at checkin and checkout

the pool area was nice wished the spa outside was open

by myself and take a break from my every day mom/wife life and the moment i walked in they had spa music on and

were tiny bugs on the kitchen counter even though i cleaned up all foods & drinks

grounds, rather european looking, spacious rooms, some with a 4 poster bed, sitting area and mini kitchen

wifi not operable in room only public areas

hot water was not to hot was luke warm kitchen was dated and shown ware

great location. clean. friendly staff. quaint environment. well maimtained pool and spa areas.

the spa and pool were dirty and i watched guests actually clean them

also i didn t know they had more things to do like a spa & stuff they need to put the pamphlet in all the

we also just loved the pool and spa areas

rooms were ready for early check in as requested

the wifi was bad, could not stream anything on the tv

wifi was temperamental, but we did not want to really be on any electronics anyway

we chose this particular location as we had two families with kids

the room was large and the kitchen well stocked

there is only one swimming pool.

grand resort & spa was a great place to stay

loved every minute upon arriving at the grand resort & spa

they also have a great spa with a great staff there as well

is really cosy and relaxing place, a lot of pools, spa and fun

a lovely job of making it exceptionally green and the beds sleep you very comfortably, brilliant spa facilities

the property had amazing amenities, including a spa and gym that made my stay incredibly relaxing

there is 1 restaurant on site, which also features the only small bar on site, so expect to spend a lot of time

room service menue was very limited, and the ipad to order only worked 50% of the time

kids club, beach service

everything except pool depth

donovan and kathryn were super friendly and loved the spa water and/or champaigne they out out in the

leon in the spa gave an awesome massage

comfortable large bathroom with deep spa tub and separate shower

we were unable to locate any utensils in our room that had a full kitchen.

room service was perfect

and spa was only open thursday through sunday

the spa was a good and relaxing experience

bliss spa was great

the pool did not serve food after 3pm and because of social distancing the bar at night was dead

we experienced very helpful and professional servers in the bar on 2 sep occasions

the spa was extremely relaxing and the staff there were accommodating and competent

i was a disappointed with the room bathroom it was dated and i expected more of a spa feel with an updated

tub in the spa was not hot enough and there could have been more toiletries in the spa including after shave

spa was amazing, the pool area was very nice with the pool bar right there and they had many

the spa wasn't actually included