breakfast variety is very poor

breakfast was fine

lady ask for coffee said no more coffee but they have coffee in kitchen another person he serve breakfast with

breakfast too poor same every day not like before

onize from kitchen nice but can't make much it look menu too poor blame owner for that don't want to spend big

spa experience was very bad, great facilities but massages are so bad

excellent all around. the dining options, property, beach and spa are all incredible.

room was spacious and clean with nice features such as deep whirlpool tub

great spa service

needs better internet wifi service

tu pool and the staff

pool

the pool area was decent

the pool area was comfortable

there was no breakfast included like described

i used the pool towels to dry off

breakfast is not good, i had to eat eggs and bread everyday for 9 days

breakfast was not available, only fruits, we went out to eat somewhere else.

it's too noisy at night, music at the pool

the breakfast was limited and reheated/served for the following day

our fault but we wanted the spa discount

spa services were amazing

adult preferred area swimming pool old, needs renovation

the old hotel coffee room service is outdated

breakfast buffet was excellent, many choices

experience with the spa leading to a horrible experience with checking out with spa prices other than what was

room service was free including alcohol, and the only thing added at the end was spa visits and wine purchased

the spa was more then great

wifi was working almost everywhere

everything is very well organized so queues for breakfast or dinner are not that long

pool not available

breakfast service was good

excellent good location new hotel excellent breakfast .good staff

did the laundry

the wifi connection is very unstable and poor

spa bath

the parking in the street

roof top bar and pool

breakfast was good

roof top bar and pool

the buildings are painted white and it looks amazing with the background of the ocean and the pool

atmosphere welcoming beer drinking and cigar smoking outside by pool areas

the new gym and the swimming pool facilities are great

clean area everywhere, friendly member of the staff hotel, great outdoor gym area, delicious food

pool time can be extended and activities can last longer

wifi is free

security guide speaking only spanish and parking is somewhere on the street confused

i had to leave the pool by 7pm and it an adults only hotel. food wasn t so good.

drink free wifi good food breakfast, lunch and dineer nice view to the ocean from pools, clean

in summary, the feeling was like holidays in a parking lot

we did a spa treatment that we both enjoyed

com beauty center/spa excellent in courtesy and service quality

our apartment was perfect for our stay with a small kitchen and comfy beds

glasses or cutlery in mini kitchen / no coffee pot for the provided coffee bags / no bottom sheet on bed / no

wifi in public space

the breakfast menu had extremely limited options with small portions for the price paid

garden is very beautiful, the pool is clean and big

very nice and large swimming pool just a few steps from the room

the pool, and breakfast

clean, nice pool & bar area. very helpful staff. good hot water pressure. very reasonable.

i want to highlight isamar in the coffee shop, teofilo in the il palco restaurant and tony, a bar supervisor

breakfast and lunch buffet food was good, but dinner buffet was very plain

cocktail bar staff are unique

there is no wait service at the bar or pool and the bar is far from the beach

smokers on the beach, in the pool, inside the beach and the pool, smokers everywhere

, rainforest park right in the middle , done supper nice , lots of food selection, nice for kids , see not too

outdated room, free wifi is very weak, food is mediocre

beach, tennis and basketball courts, and two ping pong tables, and basketball and waterpolo at a pool

the kids loved the stay and can't wait to get back

the bar was decent

was also good but dreams appears to exceed everything people and staff , food ,easy access , the spa , the yoga

i considere the price of the spa to hight even thought was very good

promotion of the spa treatments

constant offers for spa treatments

we asked for it and bar tender told us they never had coconut

the spa and the spa's staff

beach has rocks all the way long making impossible to access easily with little kids

dont give us room service for breakfast or dinner

we wanted to order room service, but the phone in our room did not work

the smell got my kids sick

the spa was amazing, and 2 of the 3 rooms were comfy

the landscaping, grounds, swimming pool, entertainment staff

plenty of chairs in the pool and beach

breakfast was excellent with a very wide selection, and because it’s served in two beachfront

spent 14 days at sunscape dominicus la romana as a family of ten (including 4 kids), and overall we had a great

the spa was really nice

overall all the staff were very helpful and ingrid at the spa gives an amazing massage

i took advantage of one of the spa packages and even booked a scuba dive for myself near catalina island which

wifi was slow & costly; food was ok, but not great

took a golf class with a good and cordial pro

the spa was very relaxing and worth while

new blue grill + bar (best restaurant in dominican republic) private swimming pool golf cart amazing beach

booked the junior suite with private pool and as soon as we checked in we found out that there was major

are limited, amazing if you like golf or just want to relax on the beach

nice piano bar and live music

the rooms beautiful views. the service top notch. food great. spa services excellent.

breakfast was excellent and the location was great. too many mosquitos!!!!!!!!!!!

some credit during the stay. the pizza at the pool could be more gourmet and lighter.

property is spectacular from the rooms and the pool to every detail throughout the hotel

i d say the spa and the gourmet village concept are the best things of the place

be prepared to spend extra money on extra's they have a mother daughter spa thing, character breakfast and

the spa charges an automatic gratuity, which they never told us about or reflected on our bill

the spa was wonderful to do with our children

yet having to pay extra for many things - the check-in experience was very slow - they offer golf-kart service

some very small ants entering somehow through closed doors and windows and marching mainly around kitchen and

love everything the only thing i didn t agree with was the breakfast buffet price for kids should be half

was a big complex with many food options, gym and pools

of the stuff (in resort restaurants, supermarket, cleaning, gym

clean, food options, beach, pools, cleanliness, gym.

are individuals around the resort promoting spa sessions and excursions, and at times their approach can be

the spa was fabulous

the spa could be made more affordable. the prices were similar to what we pay in ny.

spa services were totally worth it

one small suggestion to help the hotel avoid unnecessary waste: the room service was excellent, but we had no

she set up our room with a little welcome gift of sparkling juice since we were on a babymoon

also i would like to thank the amazing spa team ms

finally, the hydrotherapy and the massages at the spa were absolutely wonderful

room categories i highly recommend: the swim-up room and the fuego category, which is even more spacious and

places that are quiet and provide a very relaxing atmosphere to read books or just relax with spa music in the

breakfast and the location was great. spa treatment was excellent. entertainment was great.

spa services can improve

hotel is not at all suitable for kids between 1 and 2 years old, since dining in restaurants involves at least

loved the very friendly and helpful staff, our room was very beautiful and the private pool was wonderful

everything, the swim up pools and water park the food the night show and dance

our personal butler for our cabana rental, norieski the dining buffet hostess, lisandra in the spa and countless

the spa staff roams the resort pushing services on you.

care to entertain the guests, there are activities in the pool, in the lobby, evening parties spa team was

spa was the most amazing part of this resort

butler, teudi and spa tech josefina were

finding the right people to reserve an archery lesson wasn't the easiest and the pool in the spa is very cold

spa and gym are nice and rooms are very big and nice

will highly recommend the spa - the ladies are so friendly and professional - we booked the aroma massage and

the spa services were reasonably priced and of a high standard

the spa was relaxing as well

the prices for the spa were too high

jean carlos for being part of the magnificent experience i had there, i love their spa services, i hope to see

an example of this is being given a spa certificate for using your time at the resort to view a sister resort

the spa tub in the room need to be cleaned daily

spa services are 3 to 4 times too

highly recommend to use the spa facilities

spa treatments, albeit excellent, are more expensive than in switzerland

it s a small, all inclusive, spa resort that left nothing to be wanted

s beautiful beach and spaces, the restaurants and the spa

in addition, the staff did a great job maintaining a peaceful spa atmosphere, however unfortunately some of

stayed at dreams cap cana resort & spa to celebrate my birthday and everything was absolutely wonderful

as a dog owner, i was especially happy with how pet-friendly the hotel is it made such a difference

non-preferred cabanas, which were actually more comfortable, easier to access, and located by the pool where

the bar staff at the main pool was horrible

the staff was so helpful, cheerful and very kind to my two young kids

2- the spa is overpriced and the service isn t that good

there is some aging in the spa, it could benefit from being updated but our spa treatments were great themselves

the customer service and the people in the buffett area and all the facilities included the spa

spa was lovely and service great (expensive as is usual in

room service wasn t that good,no tv in your bed room. broken toilet.

the spa was soo good, to the point that i had to make another reservation for the next day

spa is dreadful, sauna is cold, steam room is too hot

the spa oh man the spa is a must

time share type of thing) and for us it was a bit of a waste of time but did get a discount to spa and things

at the pool, entertainment was awful and boring, too much haggling to sell lobster dinners, spa and excursions

sure everyday that we are happy, that our pool bed is prepared every day, following up on our spa bookings and

pool, the water park, the gym, the spa and the restaurants the variety of the menu and quality of the food

the pool is amazing, the spa is mind blowing and the kids entertainment team is 7 stars worth

a courtesy hair wash and blow dry at the spa would be a great way to promote their other services

i want to give a big shoutout of the ladies at the spa that helped me with a hair appointment

the spa and waterpark at the resort was amazing as well

nice beach, excellent property and facilities, excellent service, the staff was great, the spa was amazing too

the highlight of my wife vacation was the spa; our massage therapists moraima and zuleyda

spa services (nails service wasn't good or worth the price) they need a nail dryer

beach bar closes at 6pm

shows at the theater were disappointing, the spa was only ok (no cold water for hydrotherapy and steam room was

prices for spa were a little too high.

spa service is pricey.

5 star for everybody we have a geat time and in the spa jackeline she is amazing withba massage 100 point

because it was 4:55 pm the person was not there to write me down and i had an appointment in the spa i could no

waited 2 hours for a pool towel that never appeared, bed was uncomfortable, pillows were lumpy

was dirty and it was construction right next to it chip paint in the pool no body to give towels breakfast took

the breakfast was cold and doesn t have much variety

free breakfast, was awful, coffee full of grinds, slow service and the staff never smiled

is basically not finished, next to the pool area there is still building going on, restaurant menu is very

wifi was good in the hotel lobby, not in my room or at the swimming pool

besides there is a very nice pool at the hotel as well

they don t have many parking, need more ilumination, don t recieve credit card

the pool

incosistancies in rooms, some have hot water and some dont't. wifi reception was awful.

the rock spa was excellent

my wife asked for a magical night in the spa tub on the deck with strawberries, champagne, flower petals,

one of the highlights of my stay was visiting the rock spa, which was an incredible experience

+ best spa ever + great food + staff very friendly

is a good experience and again well looked after the gym is very big with high end machinery, the spa is also

i didn t like was having to wait up to an hour each time we needed towels and there was no wifi in the room

and requested prior to arrival for them to be close together, especially since one room was for kids

area where the dogs could go and play hahaha thanks very much others resort should implement pet friendly

a view of the beautiful blue pool, palm trees, and close distance to the bar grill

food was ok , sports bar off lobby was like a pool hall bar really quite tacky

the spa was also very nice

the kids pool is risk free and definitely no for adults

the kids water play ground was out of service the day we planned to use it.

gym is fine, but need to see evidence of trying to make it more covid safe

our kids loved the swim out pool from our room and the water park

and shower dated uncomfortable furnitures had no hot water problems with electricity dirty pool

wifi horrific

wifi password is all lower case

breakfast the surroundings

the breakfast was plentiful and acceptable with fruit, cakes and hot food

were too insistent on buying tours or spa services

the spa was really nice

plenty of things to do, gorgeous pools, great entertainment, they junior luxury suite was so spacious and we

pleasantly surprised by the first-rate gym excellent spa facilities wide range of food and drink

we really enjoyed the spa and learned that they have a hydrotherapy included so if you have an appointment,

room with fridge and wi-fi (wifi with short anthem coverage)

the staff of the restaurant was very helpful at breakfast

there no coffee available in the room, or a phone in case we wanted to order room service.

room service

we missed the breakfast time, but the staff saved our breakfast in to-go containers

quiet. good breakfast included

the pool was out of commission but that was due to the hurricane!

liked the pool, the rooms and the italian cuisine

breakfast was delicious

breakfast is very good with omelette, hot meals and fresh fruits and good coffee

only local brands too many guest, the service in main restaurant was very slow they do not have spa with

we signed up for spa service and my husband got his but i didn t get mine

the food and spa service and price. they did not meet my expectations. and too pricy

charge but the property manager says otherwise and refused to accommodate me for any spa treatments

the spa was amazing i enjoyed it

wifi in the room

there was parking in front of the hotel

the grounds: meticulously kept, sparkling clean with beautiful beaches that are groomed daily

staff butler (hector) entertainment food drinks pool spa excursions relaxing

- we used the spa and the facilities were superb

also don t skip out on the spa treatments

i would highly recommend the spa services

the aquatherapy service at the spa was an excellent surprise

was very friendly/ spa was excellent-we were treated very special-georgie was our butler & he was always ready

rosemarie and adriana ( cleaning staff) , rosanna ( restaurant) , freyddy ( spa ) jovanni( translator at the

we got a massage from the spa and it was amazing

raiza minerva raul , luisa the spa ladies and the gentleman who walks you through it all i had a fantastic and

the waitress at the beach was amazing she went above and beyond for us and so did willie at the bar at the beach

resorts , the room was very close to everything the beach the restaurants the entertainment the pool everything

my kids enjoyed the pools!

lobby area was very clean and the lobby bar makes the best drinks

almost all events occur on casino side

the spa was fantastic

the diamond club bar was amazing.

buffet for breakfast was good, hibachi (if you can get it, is very good) coffee shop and el dorado restaurant

the resort could have more areas to rinse your feet, and a wider selection for room service.

both the front desk and bar staff, went out of their way to assist us in ways they didn't have to

the spa was amazing

service, the room was clean every time, mackenson at the hideaway pool was very friendly and nice person

hotel was misleading we thought we were going to an adults only resort and there were kids

room service was also frustrating it was nearly impossible to get through to anyone

not adults only, the food was very very horrible some places didn t have bacon and the normal breakfast i

beach crowded, not enough activities, constant barrage of people trying to sell stuff on beach, spa overpriced

i liked the close proximity of the beach. great golf course. beautiful.

kids woke up with bites on them everyday

attentive and helpful well maintained and landscaped grounds public area immaculate variety of pool options some

casino was small but there was one at least

the bowling alley the casino the spa the gym and the stores

the spa was amazing and my masseuse fantastic, regular resort price but facility was nice

comfortable beds, clean property, beautiful spa and i was sad to go

entertainment & spa staff was awesome, pools where amazing overall beautiful place.

spa staff is quite annoying

my clothes got bleached out and damaged when i visited to the wellness and spa center

the best swiming pool.

only genuine thing that was there was clean room service and few genuine happy staff

if you miss a meal there is always the pool side restaurant or sport bar to get something

staff ever, super professional place, great drinks, great pool, great coffee, huge amount of food

spa (overpriced) and fitness center (free)

didn't like the fact that we were offered a spa day if we had breakfast with the concierge no strings attached

room service for food is slow

gorgeous golf course

the butler and mini bar was very hit and miss which was a shame

wifi was very spotty especially in our room

no swim up bar which every resort in caribbean has

expected to look better so much construction going on, horrible wifi. beach over crowded

the gym and swimming pool

employees in the small pool snack bar handling pizza and other stuff with their bare hands

we enjoyed the spa and all of the amenities

spacious so you don t feel like there is a lot of people all the time

bags left at security checkpoint was safe and secure the spa experience was awesome

i did not like that the spa was not included.

through out the whole stay, free of charge visit of all a-la-cart restaurants, 10% discount for spa treatments

they accommodated us with spa credits for the inconvenience but it still took a significant amount of time

second of all staff are always welcoming ismail at the bar area and dissel service at lunch was excellent modern

lady the first and she no bring nothing, no clean well the rooms every day, no refill the mini bar , covid test

there are plenty of options for activities around the pool or the

000 additional, because they said booking didn t send the correct ages of my kids

the people were really pushy one of the spa staff told us if we didn't book with him then he didnt make money

enjoyed a massage at the spa and the gym facilities were very good

we took advantage of the spa services which was very nice

i liked everything except room maintenance. slow and inefficient. spa was outside the property.

the spa and masseuse were wonderful