are really high, food menu is only ok, not really matching the high range location, breakfast is tiny

the spa bath in the junior suite was amazing after a long day in bogota

spa with sauna, steam room and bubble pool was free included

the spa and the view from the pool are unbelievable

super helpful staff! great facilities! spa was beautiful! food was great! facilities were clean!

bed, clean and quiet rooms, fantastic breakfast, very friendly staff everywhere, spa zone is great

breakfast and italian restaurante in the hotel were excelent

very boutique breakfast was good people was nice

no room service at night (bar/food) due yo covid, but other than that, all good.

bed and breakfast was nice, the bath was cleanly with all the items for my needs

restaurant staff on the breakfast is really great

wifi connection not stable

is not a 3, but a 5-stars hotel thanks to its dedicated personnel, its great breakfast, outstanding cleanness,

the wifi signal was weak for video calls.

breakfast was amazing, so delicious, location was great , very quiet.

which have encouraged us to book a further night on our return to bogota are the delicious breakfast and the

the wellbeing spa is right next to the gym and it s not relaxing at all.

spa location was poorly indicated in both the site and the lobby

we had a massage but the spa did not have a working shower nor could they offer us any other drink except for

gym is outdated, i guess nobody uses it

lots of bars and restaurants around and felt safe the whole time

the spa was beyond anything we have experience before

the spa and gym are amazing

bar was very crowded when we arrive after 9 pm and they were a lot of parties which made it less

design, the gym, and the pool are nice

the beds were a bit stiff. the wifi and tv were ok but nothing amazing.

amazing , the stuff , the food , everything was perfect , and the spa service , out of this world

the staff was friendly and helpful, tried the spa and even though it wasn t very fancy the services they

the only thing - spa facilities a bit old. otherwise everything was perfect!

the spa is amazing and the pool is great as well

friendly staff at check in. spa had the best steam room i ve ever used

also, the best spa in latin america is a mobile spa - there is no spa onsite

very comfortable for 2 adults and 2 small kids

is a lot of rooms overlook a busy and noisy road where sound of traffic is constant day and night laundry service

parking was awkward and very tight spaces

kitchen is poorly equipped and you have to pay an etra deposit of 200

the restaurant and bar serve incredible food and drinks

spa was a nice surprise

spa was okay but the shower s ceiling was falling

i decided for this hotel reading the description and looking the photos but the gym is totally incomplete,

very kind to our kids aswell, which is highly appreciated

the breakfast was excellent, with great variety, beautiful presentation

no spa services, but that's a very small downside. everything else was perfect!

badly maintained spa area.

spa included one sauna, and even that sauna did not work properly (the door was broken so it could

gym was nothing special

the gym room smell wasn t good at all! :(

great amenities, gym, co-working and reaaally good windows that isolate noise perfectly.

there is also no trash can/bin or bag for the kitchen and they told me they couldn't provide one for me

essentials missing in apartment (trash can in kitchen, dish soap & cloth)

the place was clean, with a respectable kitchen

good location, modern building, good sound isolation. nice roof top terrace, big gym.

i also had my pet dog which there is an extra cost either per night or per stay, whichever is cheapest for you

we definitely liked it very much, and the fact that there's a kitchen and you can cook if you want

location very clean comfortable apartments include room service breakfast

kitchen and other facilities were incredible from car parking till concierge and security

the stove top barely heats up, there is no utensils at all in the kitchen

need to update studio information like the phine numbers and wifi passwords

staff was more than helpful missing spa at the hotel, small drugstore etc close to

is no gym, and spa services are extremely limited, even though they say they have a spa facility

in some rooms you can hear some noise from the casino behind the hotel but all in all a very good hotel and a

the wifi was very patchy and

had room service many times

spacy room, comfy beds, friendly staff, good breakfast and spa facilities on the rooftop

the food on the restaurant was also very good, the turkish spa is small but great

spa was not amazing and the kitchen was not stocked at all, you could not cook anything

bath also smelled like mildew on the booking it says every room comes with a 15min massage/spa ( false- it s

everyone was comfortable and we had kitchen and common areas to gather and spend time together

the bath didn't have a plug and we couldn't get the spa to work.

the lobby has a small bar and very spacious comfy space with sofas and table with chairs

old and small tv, furniture was not in the best condition and no mini bar on the room just an empty fridge

breakfast was very good, the location was excellent.

breakfast

also i couldn't get hold of the beautysalon for spa and hair service

the gym and spa facilities are old and uninviting

food is well below standard. room service meals are deplorable.

i think is one of the best hotels in bogota, the breakfast is amazing

the breakfast had many delicious options, dinner was and the food from room service fell extremely short

and there's spa appointment you can make

the spa and gym are a huge plus

gym

big spaceous rooms inside the british styled building, good gym

our room was freezing. when we asked for room service coffee we were denied it.

staff and breakfast is great!

a bit more equipment in the kitchen would be great

the staff's attention, the quality of the breakfast, and the location were all great

friendly staff great room service very clean close to many restaurants

found a manager calling out one of the members of the staff because of parking, we weren t able to park because

secondly, my other observation was in the gym

breakfast is a la carte and the hotel has a small but functional gym

room service

location, the comfort, the gym, the decoration

a lounge chair in the room. room service upgrade

they miss my spa reservation

spa was broken and they never fix it or offer better or same quality room

spa and rooms were spacious and the window views even if heavily settled metro area were beautiful

pool was nice too

i suggest to include breakfast in your daily stay

breakfast should be more options,

lobby bar not being attended with a bartender. maybe more machines in the gym

has a gym and a restaurant that offer room service and the staff try to be helpful at all times

location, rooms and the helpfulness of the staff and security. the breakfast is really nice

amazing breakfast

great staff, wonderful breakfast, room was spacious and clean.

the breakfast is good - hot full breakfast

clean, modern, all new, great staff, helpful and they had room service including breakfast!

excellent location and nice breakfast

the staff in general provided an outstanding service and a delicious breakfast

the spa and wellness center not open, the construction noise in the apartments next to me, not great

customers should know this beforehand for transparency

very nice and well equipped unit with a mezzanine, kitchen, washing machine, tv.

it could use a stool step because the kitchen, closets and murphy bed are very high, so it's hard to get to

wifi good

breakfast friendly staff clean and comfortable large rooms great value for money small gym for simple

the parking lot. it was really small and full of different materials for construction.

the gym is very low cost, and also needs work

they have a little bar just in case you want some drinks

the hotel is conveniently situated within walking distance of a small convenience store, a gym, and several

opening times of the spa could have been better / more flexible for early risers.

the service, still great. spa massage was top!

small parking lot, no gym, no pool

poor wifi in the rooms and breakfast unexciting

location is great, gym was ok

room service menu was very limited

used the room for home office and wifi connection was absolutely good

with wifi, after an afternoon troubleshooting they finally changed me to another room

breakfast included was good but needed a little more variety

breakfast selection could have been a bit better

no gym but have spa services :) secondly, the staff was absolutely lovely, very attentive and helpful throughout

the complementary toiletries are spa like

to - it was incredibly strong for a rain shower and the shower products smelt like i was in a spa - i didn t

orden room service through the ipad they have on the room where you can do that and after an hour we

breakfast is amazing

the room was really nice, spa was amazing.

is very slow, room service once woke us up at 7 am and then continues to talk loudly in the hallway so we

it is a good and safe place to go with kids

wifi did not work very well

hear music from lobby coming up the centre of the building when breakfast had started and i was still trying to

the room service seems a bit expensive and their restaurant prices are kind of high for the amount of

friendly staff, location, facilities, free parking

design of the hotel is pretty nice, there is a safe parking place on the basement

location, breakfast, comfortable bed, small boutique hotel.

the elevator was mostly not working, the wifi was really really bad with firewalls that didn't let me know

booked this hotel for the pool for our kids but the pool heater was broken and will be broken for 1 month

the laundry service is amazing <3, oxxo is close and the staff is great

nice hotel, good pool & gym, nice restaurant.

the down side is that if you want food late at night there is no room service and you have to order from a food

the wifi was not good.

spa and wellness facilities not available due to reconstruction. no access to terrace.

room was very cold, and i got a massage at the spa and it appeared they were trying to injure me, it's the worst

staff were very welcoming, breakfast was great, the swimming pool has hot water and the spa facilities were

gym/spa was closed for renovations

unfortunately some offered spa services were not available

i guess the only thing is the parking spaces are too small and it was too tight

the mini bar was very well stocked, i liked the fact that there was a full kitchen, even though we didn t

there was a fireplace to warm up the suite as it gets pretty cold during the nights

fireplace doesn't work properly.

there were parking avail at no cost

facilities are good, breakfast must be improved

i love the location, the room was excellent and the best was the breakfast included.

excellent service by all staff, perfect house keeping and wonderful breakfast

the wifi on the 6th floor was very poor. this means i would probably not go back there.

breakfast

unwell after checking out and had a long wait for my flight, so the staff let me rest in the spa which was super

was good but felt a little over the top ringing us up to tell us about the spa and knocking on the door to check

gym very poor

rooms with no opening windows. dirty carpet. only 2 parking spaces on property

second, the kitchen staff were so friendly and fun

room service for food or drinks till late night was also a plus

the bar within had plenty of good wines and scotch collection which i loved

room service was good and they had very good amenities

breakfast could be better

enjoy the staff at the restaurant specially antonio at the bar he was always willing to go the extra mile in

the bathtub was comfortable enough, great spa service, came back brand new

the room was really comfortable, nice spa and breakfast.

the spa and facilities are great

first the spa told us it was due to water rationing, but later the reception said it was out of service

only stayed one night, so we did not have the chance to use the spa ( i recommend everyone to reserve on time,

the bar tender was incredibly friendly

service at the 2nd floor bar and front desk

the location and parking was good

gym was not in use due to roof leakage, however it seemed the hotel did not intend to fix this in

good size room and bathroom, modern and clean, very friendly staff, wifi and of course the location

great location, spacious room, friendly staff, good breakfast. absolutely no complaints.

from checking in early, to great breakfast so clean and comfortable rooms

great location, friendly staff and good breakfast.

location, facilities, staff, breakfast

there is a small gym upstairs with some machines and free weights

were traveling with a 2 years old kid and a 6 month baby), we had welcoming drinks in the bar and they helped

5 bath with kitchen and living room and balcony

great location, great place good breakfast comfortable and very room

the bar and restaurant in the lobby were convenient and we loved having a full kitchen

only reason i am not giving a 10: there was supposed to be a cheap laundry room in the basement and optional

spa tables are by the treadmills in the gym nt the best for quit and relax

rooms are spacious, super clean, there is spa and a small gym and a terrace at the top to enjoy a nice view

the anand spa ladies were professional got my best massage in many years

breakfast was extensive

everything is good. many just wifi is not st ong enough

the breakfast is fresh and has plenty of options

gym equipment

decent gym

the location is perfect very centric, the gym is super cool, the space is super nice

that the wifi password expires every 3 days.

the bathroom, and very good wifi speed.

were with 2 kids my mother and me the windows are not suitable for little children are very low, but we but we

had allergic reaction to bedding (laundry soap)

excellent buffet selection and eggs cooked your choice. new room service menu

a well-equipped mini bar in the room at affordable prices

breakfast

easy parking, clean room, kind staff.

the breakfast was delicious

once they realized i'd had surgery and was recovering: from checking in on me to make sure i had breakfast to

breakfast could have been better maybe it is just because i am not used to what colombian type of

the breakfast was very limited , the spa was closed

spa are is lacking another sauna relax area cold seems a lot bog wasted room

the spa service wasn't great

very basic spa for that kind of hotel

we arrived early and they let us use the spa

specifically chose this hotel to enjoy the spa and pool, but it was impossible because a family occupied them

the breakfast was awesome and the water circuit in the spa was well prepared and good for a moment of relax

spa is not open every day

the spa is simple but very effective and the masseuse was very good

the spa was that good

sauna and spa in hotel

room was amazing, with plenty of room do you didn't feel all cramped in, the spa amenities were really nice

the gym needs some renovation. the spa was not available.

the spa is just a sauna

the spa tub on our bathroom worked perfectly

the gym was quite basic and did not have clean towels or water when i used it

room service staff very friendly and polite

the gym was also small but useful

good wifi

wifi was not always reliable, and there was some noise from other hotel rooms.

spa should be available to sell the swimming cap also the pool should be heated and finally and

charge at the door sample: room breakfast charge at the door yet spa was charge at

and spa open late

quiet, modern room. pool gym and spa were a+. beautiful view while exercising and swimming.

it was their first time) the breakfast was great - the bar was cool and the roof top pool and spa were great

laundry cost more than i was expecting it to, because the price was quoted without tax

to fill it (even though i didn t use it), then another one would come and check if you have laundry and another

nicely located, quiet, clean, very friendly staff, good wifi network.

room service is very patchy, coffee sachet is supposed to be changed every day but it isn t

very clean and helpful staff, wifi was fantastic

not much at all. i wished they had a spa vs in room massage only.

room was smelling cigar and didn t have tub, the wifi didn t work well, they didn t have spa room and the

transparent glass around shower which is fine for couples but may be much for friends sharing a room

no gym or spa at the hotel.

some spa facilities like a sauna and steam room would make this a world class

friendly staff big size pool perfect spa facilities great breakfast good room

spa and pool with rooftop terrace were great

the price the staff the spa the food

wonderful spa and staffed

breakfast, friendly staff, very nice spa and view from the rooftop, nice drink bar on ground floor and great

the advertised wellness spa is actually an open corridor area between the 10th floor emergency staircase and

pool and spa area was under construction

staff very professional breakfast good. room amazing and gym on rooftop

perfect safe hotel. great staff. very nice breakfast.

location, friendly staff, great breakfast, big comfortable room

the gym could be a little better.

excellent breakfast and staff

the equipment in the gym was out of order

assortment of breads and fruits at the breakfast

pool was very cold on our second day and closed on our final day

the spa was closed on weekends

spa small but a great massage and steam sauna

spa was closed on day we went and we were told we were unable to use those facilities.

we took advantage of the spa which was very nice and reasonably priced

the spa is closed on sundays and the bed wasn t that comfortable