the spa was too hot to go in

beautiful views from the balcony. nice & hot spa & a large room with comfy beds.

also, resort/spa activities were less available than expected

the space was clean, comfortable, and absolutely spa like

was extra friendly and helpful; views are beautiful and relaxing; pool and hot tub are clean and in a great

room was spacious, beautifully decorated, and had stunning views of the ocean

spa facility being m/f separated

food, overall great rooms, smart elevators and great amenities, really good gym and nice pool and spa area

experience at renaissance spa honolulu was exceptional

also, in the women spa shower rooms, body wash bottles were all empty

very nice hotel, spa and pool was excellent

clean and comfortable spa and sauna close to the mall voucher

reasonable pricing for late check out

shuttle bus for guest no spa services no jacuzzi no hot tubs no entrainment for guest food in restaurant breakfast

i got breakfast daily for purchase at the cafe next to the spa on the third floor, good breakfast sandwhich

great location, comfortable bed & handy self laundry facilities.

please upgrade your laundry facilities, having inoperable washers/dryers is really inconvenient.

hotel room was a bit small for 2 adults and 2 kids

location the pool the restaurant by the pool was superb

there gym was also nice

lastly the pool is only open til 7pm and there was no hot tub either

my favorite part about this hotel has to be hotel gym and hotel gyms are not my favorite but this one has the

we enjoyed the lobby (starbucks, stores) and the pool

location clean comfy nice pool

the gym needs more ventilation.

pool area also great

i loved the guys at the valet parking and the guy at the bar on friday and monday

we didn t use the pool, gym, anything other than the room

rooms themselves were very spacious and modern

spa and massage clinic within the hotel was no longer there and this was something enjoyed

only problem was the heated spa was very busy and my kids couldn t use it at all

breakfast was standard but it was good enough to keep you full until lunch time

cleverly clean room, great breakfast (good for two)

the pool and spa were good, i appreciated all the deckchairs

the pool and hot spa pool were great

conditioning unit was quite noisy- and blew on the kids bed all night

the elevators are slow. kids can’t play in game room without a parent.

no bar or restaurant so could not eat/drink there gladys at reception was fantastic however

spa was closed so we had to uber to one nearby

the spa didn t have both sauna and steam

hip, and small boutique experience, with a great bar and staff (thank you david at pool bar!)

a little annoying that they didn't have their own laundry room but we walked over to the ilikai for laundry

while the hilton's amenities were lovely (two pools, full gym, restaurant et

there are plenty of options like swimming pool, coffee shop, resto, spa and ect

it was wonderful to have a large room with a kitchen and balcony, the facilities were great - especially paradise

the bar at cinnamon's is very untidy.

and kitchen

i didn t realise there was a laundry on the same floor

pool and spa area very clean and comfortable

spa bath didn t work in the room. there were renovations taking place in the foyer.

502 was right above the pool so quite noisy at times with kids in the pool, so suggest a room higher up

clean, good location, has pool, gym

the kids werent able to enjoy themselves and play in the pool

the paradise pool area (mainly used by families) there were two spa pools that seemed to only open intermittently

advertising room service and spa and wellness. none of the above exist.

a swim-up bar would be awesome too

no room service

we have a 16 year old and the set up was more for young kids, would like to see a kid free area

of a walk to our room location and disappointed with the hours of availability for the pool and spa

something awesome in your stay one free snorkel lesson a spa day shuttle to and from the airport free breakfast

for two nights, wanted the end of our trip to be a nice relaxing few days at the hotel and some spa stuff and

even though i've lived there for 20+ years, we love coming back for vacation with the kids to enjoy hilton

are great for families, plenty of space and great facilities (kitchen & laundry

the spa was excellent and relaxing, a bit on the pricier side of things

the wifi was very sporadic and we only got it to work one time over eight days

the pool and jacuzzis are amazing

room service response time was amazing.

the food from room service was also extremely disappointing for the price

pool & spa were awesome - beautiful setting

pool and spa was great

and spa area is amazing

the pool and spa are nice also

all was excellent and the included breakfast a bonus.

spa and kids pool, free pass on the pink line

there is no real view from your balcony and the pool/spa is very small so i would recommend booking your stay

the spa is a much better feature anyway

courtyard with the spa and pool is located tight between two buildings therefore there is no sun

it also has a gym which seemed quite small

friendly ilima staff were extremely helpful with a wifi problem i was having

is near to waikiki beach and there were lots of food options that could be used with the full kitchen of the

comfortable for a family of 6. easily accessible and on site laundry.

great staff. good laundry. large rooms

room was clean, the sheets soft, the kitchen utensils and such was well stocked

i would recommend for families with young kids

our room was much better than expected, we had a full kitchen we didnt plan on

didn't use the pool but walked to the beach which is a 15min walk with little kids, but probably faster without

was super helpful, rooms were clean and efficient, continental breakfast included yummy pineapple daily

the breakfast is very basic, however it kept the kids going

the wonderful facials at the spa (highly recommend olivera

love an additional spa that wasn t kalia tower or paradise

i definitely enjoyed the spa facilities and lounging on the beach

beach, lagoon and pools are very beautiful and good for families and kids

the beach was very nice and the private pool and bar in the second floor was a huge plus

a beautiful property with a lovely pool, spa and surrounding lush tropical garden

pool, spa and bar had a great vibe

pool and spa were perfect, especially after the marathon

loved the pool / spa facilities. liked the king bed

pool, bar, spa area was fantastic

facilities in the resort for all ages as well as beautiful pool/spa and gym in the hotel itself

we are family if 4 (2 adult 2 kids- 4 and 1 years) and our accomodation was spot on

we enjoyed the amenities immensely especially with having teens in our party, the kitchen and amenities were

we also like the pools, the kids love the fact that we can rent dvds

pool bar and staff all very good

a spa sure, but a massage parlor and a dive bar really lower the tone

spa was closed, charged $25

the hotel has in-house coffee shop, spa and restaurant for dinner (never tried the lunch, it is good for value

pool was smaller than expected

they have laundry, parking, a small pool, 6 6-minute walk to the beach, a 6-minute walk to the best udon

spa is closed because of covid19

staff were incredibly nice and spa was first class

the upper floor level infinity pool was a beautiful space with very accommodating pool attendants, the glass

as a home away from home, rooms spacious, beds comfy, pillow menu great, wii, dvd, books etc for kids, filled

rooms are huge with 2 living areas, 2 bathrooms, 2 balconies, 2 televisions, full kitchen and dining area

secondly, the pool was way too small

the pool was small and no place for except for 4 chaise longe - all full

pool/spa is definitely a family/kid place

pool area could be more entertaining, maybe music. spa extremely hot

pool and spa we used every day

live music by the pool on certain evenings

buffet style breakfast with made to order omelets, very clean, friendly staff, roomy suites, nice bar and pool

the spa sauna and rooftop pool were just perfect staff are so friendly and right next door to the

the aloha therapy spa in the resort was really a bonus

the spa was excellent - had the best massage in years

stay here again ud83dude00 there 24 hour washer and dryer too on the 2nd floor with a pool and spa on the roof

liked the swimming pool area, our studio room on 3rd floor close to spa and gym

the spa was closed due to covid-19 pool was overcrowded and we couldn't get seating on the weekend

that the spa is closed right now

the pools are awesome, especially the infinite pool, next to the bar where you can get lots of cocktails and

it is the best location the best service and nice ocean views. breakfast also delicious.

we re able to organise an early check in which was helpful after and early flight it was also in a great

spa a bit expensive.

did not like the fact that the pool and spa closed at 6pm

the pool and spa area is wonderful and again has an intimate boutique feel

the hotel is modern and clean, the beds comfortable, the pool & spa are wonderful, the staff are friendly and

spa is awesome

m a starwood member and was told at checkin that i d receive a 10% discount on restaurants, spa etc at the

the gym is very basic, the pool very small and the whole waikiki location is very very crowded

wet bar was operational (that is not always true in other hotels)

picky, but no room service or adults only pool which we have grown used too.

breakfast

lovely pool area with direct beach access, nice restaurants and amazing spa on the top floor

we got stuck up at the spa for about 15 min as it would not register our key

nothing but i would ve liked the spa to stay open for longer hours. it closes 4 pm

that the spa had been removed next to the pool.

against using the day spa here

the rooftop pool and spa was great with brilliant views

the beds have no business being as comfortable as they are and the rooftop pool and spa were the most incredible

rooftop pool and spa also excellent with a great view

the rooftop pool and spa are good and there s a great view from there too, plus a bbq and games

the rooftop pool and spa area was excellent with views all around ,plenty of lounges

spa was always booked.

the restaurants were outstanding, and the spa services superb

in spa services-very expensive

spa and gym undergoing renovations

the pool, restaurants, and spa were all top-notch

i also did not like that i was unable to use the spa relation area overlooking the beach because i got a pedicure

my wife loves the spa there

a lot of hotels would have suggested the changing rooms of the spa or gym

spa was divine

spa treatment was excellent

the spa and pool

the spa ,shops and restaurants was awesome

great spa so welcoming staff great view and location

the gym was totally awesome, we used it every day, sometimes twice a day

large pool area and poolside bar has good drinks and lunch food

shops & beach 4) robot was funny to watch deliver food 5)pool was at a beautiful temperature but spa was a little

if i ever come back to hawaii, i would like to stay at the hilton waikiki beach resort and spa again

pool and spa were great and loved that it was opened til 10pm

pool and spa was great

spa out side needs to be better

spa pool but that doesn,t suit everyone

beds are too small. need a queen for adults and kids sharing

great location. continental breakfast was a nice bonus. staff assisted with early check in

there is no gym or sauna

guests they're allowed to check out beach towels or pool towels everyday

and my sis in law my brother and their children, my daughter and their cousins, they were all kids enjoying

breakfast selection can be better at this rating of hotel

when my family used the pool, the front desk keep calling us again to our room and this is what tjey said

enjoyed the pool and spa areas

the spa was amazing as was our therapist, the hotel was fabulous at trying to accomodate our requests

the pool and spa areas were a bit busy at times, and it could be hard to find a spot, but overall the facilities

the spa services were more expensive on the hotel website than directly at the spa.

many kids in the spa like it was a swimming pool, a lot of parents seemed to let their kids do what they wanted

area is pretty tired and outdated - could do with an update including a spa and nice lounge furniture

laundry cost me 24 dollars to wash 2 loads and the dryer so

clean and close to everything. had a good gym

all was good. breakfast could be better options

balconies were a bonus; the hotel staff were welcoming and tried their best to help us, including early check

spa services & experience top tier

for parking, spa was a bit pricey and our bed was a little hard but overall we would return

no spa in the pool area.

the spa staff and massage therapists were fantastic.

the gym was amazing having access anytime of the day

renovation noise and a frog entered in the spa room

the place is very good . exceptional spa . good staff . good spacious rooms but overpriced.

spa services were amazing

spa was very pleasant as well

also y all ain t got no bubble bath essentials, but a whole spa store i am confusion

felt like a spa in the lobby

i had a pet very small i would suggest for your cute doggie basket healthier treats and the cute

the gym was very well equipped

wished the restaurant and the gym were open during our stay

$ per diem extra package to receive the usual facilities of most other better hotels eg wifi