i believe it is an insult to customer not to provide spa services up front

i also had a couple of treatments at the spa and the staff there was friendly and knowledgeable

spa was absolutely amazing

spa treatments fairly high

spa onsite

we loved the location, the view and the pool was great !

amenities, location, dining were good. things to do with kids were great as well.

wild dunes, the boardwalk and pools are great for the kids to run around and play

amenities, location, dining were good. things to do with kids were great as well.

in the pool they have only one jacuzzi and all the kids in lol so i didn t relax in the jacuzzi lol

free parking

rooms are small . ok for adults, not great for kids.

lady at the hostess/clerk at $ breakfast buffett was not very nice, was rude, & ignored us when asked for a

great service at the bar, nice pool area

wonderful resort like pool. rooms were clean and comfortable. hotel had a bar and restaurant.

other building where the spa was located was cleaner

spa tub but ours didn t work

the rooms were spacious, hardwood floors and tiled bathrooms, included coffee maker and decorated like a key

got back from the hotel spa at 11 am and my husband has two voicemails from the front desk telling us we have

spa was great too

the spa was the best we had ever been to and the pool area and bar were great as well

specifically, room service and most of the spa services were not available

the spa is 100% recommended, and the service in the pool areas was really great

the girls at the spa were amazing

wish the spa had amenities

grout seemed moldy in places, concierge/ front desk unable to assist with dinner reservations/spa appointments

only downside was no spa and not much of a room view but mostly in room at night and can go to roof for the view

there is a cute gym in the hotel, not very big but had everything i needed

had to call someone because the password for wifi was inaccurate.

the rooftop pool and restaurant and proximity to the charleston market

we did have a disappointment with our morning breakfast order

design is lovely, but bar / breakfast area is not really lively

well designed, stylish renovation fantastic roof top lounge area, beautiful bar area with a really personable

the free breakfast was great at the staff was very accommodating

hotel bar was not open due to a sick bartender.

little more run down than expected and the shared lounge breakfast area didn’t work well for us

great breakfast options including house made quiche

the bedroom was spacious with a king-size bed and a gas fireplace for cooler evenings

the breakfast room is also cozy, clean and comfortable

the fireplace and air conditioner

i wasn t aware there was a spa on the property. i would have used it.

and there was a fire in the fireplace and comfortable couches for reading

everything was superb from valet to front desk to bar staff

was outstanding and room service excellent delivery ,presentation

the breakfast was amazing with the highest mountain of smoked salmon, fresh berries and homemade

the wifi was spotty. you had to be in the right place within the town home for it to work.

wifi service was not reliable and kept dropping off

the full kitchen was a plus as well

needed coffee filters in the kitchen. satellite lost connection.

the tv wasn't hooked up to the wifi when we got the room and they got that sorted right away

the room was spacious and everything was very clean

wonderful pool ,spa , beautiful room , friendly staff .

the spa was top notch

the hotel has wonderful restaurants, spa and a bar with live music

spa needs help !

pool and walking distance to everything

they could try harder to move couples far from families with kids, they were running in the hallways and

great pool, great food and bar as well

planned on spending time at the pool but was notified days before our stay that the pool would be closed our

great location and good facilities with pool and gym.

the rooms and bathrooms are extremely spacious and feel like mini apartments

amethyst spa was fantastic

we only wish we had made spa reservations earlier to take advantage of the in-room massage

amethyst spa didn't have one of our reservations

their rooftop restaurant/bar and pool just add to the appeal and level of relaxation

to do massages for both of us, but their spa partner could not accommodate two

the staff was friendly and the spa treatment was amazing

it places useful amenities (kitchen, clothes washer and dryer, multiple light dimmers) into a traditional

the kitchen in the bedroom

a very full bar and refridge with beverages (fee for these if used)

from the staff, to the beautiful room, delicious restaurant, spa etc

the decor in the room is beautiful and spa was excellent!

complimentary coffee & tea in lobby was nice, had an excellent spa treatment

spa was great.

spa was all booked up

noises not proper for a family with kids

i tied to report two kids going from car to car in the parking garage and the woman at the desk said there was

staff was very welcoming and room service gave a stellar performance especially in the quality of the meals

i tied to report two kids going from car to car in the parking garage and the woman at the desk said there was

early as indicated in my request for early check in

nice spa treatments

everything first class here - staff excellent - spa awesome . food and drinks delicious

had a massage in the spa and one of the best i have ever had

i couldnt get a spa appointment, booked up

great spa and gabrielle s was delicious!

concierge staff never returned our request for spa treatments after contacting them two times.

amazing breakfast, the spa treatment is excellent, and the room beautiful

the restaurant also provided complimentary appetizers for the cocktail hour and breakfast was included for

maybe with the welcome call after reservation or being greeted in the parking lot upon arrival by the urbane

the additional perks of nightly turn-down service, evening wine and horsd'oeuvres, full breakfast and coffee

the location was great, very clean and good sized rooms. the rooftop bar was fun too.

had everything we wanted. pool, bar, shuttle,clean and close to downtown.

decent room service, quick room service

paid wifi was a little annoying considering the cost of the room, and the additional fee for parking

the laundry area was tiny and the wifi was not free