the spa facilities are excellent, good choice for breakfast.

property is so beautiful, the staff was no nice, the spa is so relaxing, the location is perfect

the spa is a great bonus

they even have a spa which is free to use for guests

be careful at the spa as my husband had a bad fall as the floor is painted and very slippery

car parking place and lots of shadows

not really the facilities of a hotel parking needs to be managed didn t see the spa

wifi worked very

wifi weak

nice room with lake view. good wifi. fan in room. bikes in open but slightly hidden from street.

great location. clean. very obliging staff. wifi not available in room.

also the late check out at 12 was very convenient

wifi is not working properly in the rooms

- free parking

party was going on in the bar downstairs past midnight and parking was full

i could not get wifi at all - even sitting on the stairs two floors down

parking is easy and the waterfront location could not be better

very nice bar with a good selection of beer

modern, hyper clean, directly on the beach/promenade, outstanding views, great bar and restaurant, beautiful

bar staff need to be trained to make a good gin tonic

wifi was slow.

can see all the stars at night by the pool or terrasses with nature sounds

is paradise — very good location, private parking, chill surf vibes, and loads of space for the kids

we liked the small pool and the garden

breakfast is really good and the kitchen is fully equipped

only minor issue was i had to go back and wait for what seemed like a long time at the lagoon (spa) desk to get

and alas, we felt the inside thalassotherapy spa area was better in the photos than in person - but that s

very safe environment for family and spacious rooms

were amazed at the pool, spa & fitness facilities here, my husband was in gym heaven

by the beach, this is a very comfortable 4* with huge rooms and extensive spa facilities

modern hotel and as a spa hotel the atmosphere was sterile

the sea water spa at the premises of the hotel

place to stay with family or spa treatments far from city center biarritz but close to beach about 3 min walk

pool rarely available

you have to walk around the parking lot, but its reachable

very pleasant host. good breakfast. excellent shower facilities

lovely breakfast in the morning

comfy bed and delicious breakfast, and so quiet. no noise from anything.

good breakfast and welcoming hostess, who followed covid-19 protocols and wore a mask when close

the bed was very comfortable and the food provided for breakfast and the evening meal was very good

fabulous hotel with lovely restaurant, spa and pool. room small but exquisite.

spa was lovely, the pool is heated but could do with being a few degrees higher

spa limited - indoor pool cold and no jacuzzi

enjoyed spa treatment and pools

free spa and beautiful surroundings. the hotel was a treat that was very beautifully designed.

the fitness room/spa was well equipped for its size

flawless wifi

really nice hotel to stay, they have gym, sauna, apero and snacks. totally recommend !

atmosphere extended also to the bar staff, where finding one to dispense a glass of wine sometimes required a

in the top floor, there is a nice bar area with self service (and free) non alcoholic drinks

waiters in restaurant bar not very attentive

however, had only booked the hotel that morning, and as i was travelling with my wife and two kids, elected

that turned out fantastic because it was by reservation, and therefore it became your own private gym

inside the bathroom can be seen by people outside so we had to take the shower in the dark so our kids don't

my birthday and had a chocolate gift delivered to my room with a note everyone , from check-in to bar to dinner

spa is very tiny, costs 6 per person, and needs to be booked in advance

the website the property advertises having a restaurant and a spa

really enjoyed our stay. close to downtown. good parking. spa was wonderful.

location and pool. would stay again

was no dinner (just snacks) 4) the lights around my bed headboard were dusty 5) i could not get room service

check in was quick. pool looked nice although we didn t use it. lots of parking. clean

kitchen utensils are very basic but adequate

we chose the place because it was along the way and claimed to have ac and wifi

good choice for a road hotel if you have kids

the hotel was easy to get to and plenty of parking spaces available and the staff were friendly.

room wasn t hot enough and spa needed another changing room

spa is very overrated - really close to no facilities apart from a couple of massage rooms and a

the staff at the spa weren t respectful, she also wasn t interested in helping i wanted a service done and

the hotel is well designed and the room was spacious

the spa and hamman area were a great asset, my daughter had a massage which she said was excellent

i used room service, spa facilities, restaurant and had laundry done

the spa treatments that i have done were very good and the facilities the hotel has to offer are great

pricey for food and drink and spa prices were ridiculous, but it is a sofitel i s'pose

it's a spa hotel & the food whilst good, was obviously geared up for weight loss - even

spa services were multi varied but mediocre in value compared to us.

pool area is nice and the free spa access is a plus

we loved facilities, spa zone, decor, wine, and food. great breakfast.

1990's motorway cubicle, very unappealing, its a shame, because the hotel lobby, dining area, and spa is very

nice staff. great spa treatments that my wife took. good breakfast.

breakfast, staff and spa

no place at the spa , tried twice

the room was quite spacious and graciously furnished

the spa was lovely, the staff so polite and welcoming

facilities from the restaurant and bar to the spa and pool were superb

water in spa a little warmer please in winter

beautiful and spacious family room and a great spa area. the breakfast was very good as well.

the pool and spa area was great for a morning relax before heading off on a days adventuring.

the swimming pool and spa were exceptional, very clean and very stylish

the nice spa is a big bonus with lovely nuxe products

we really wanted to use the spa but didn't have time

our kids hated the fact that the wifi was so terrible too

the food is fantastic, rooms are beautiful and the pool is amazing

beautiful pool which was possible to swim lengths in

loved the pool , the breakfast and the staff was very polite

staff incredible, breakfast unique and absolutely wonderful, beautiful pool and gardens

poor wifi in the rooms

great location and amazing wifi and what a view

enjoyed the breakfast as well - wide variety, lots of options

seaside, nice breakfast, room

this didn t spoil our 3 days stay at all but might be too small for a long stay zero wifi in the room, it

location with direct access to promenade, close to casino parking, very clean rooms, comfortable bed, soft bed

some vegetables and fresh fruits at the breakfast would be appreciated

breakfast was really good too

bed, soft bed linen, good shower, good hairdryer, tea and coffee in the room, great quality breakfast and very

beds super comfy all facilities brilliant breakfast was perfect the hotel staff were very helpful and attentive

wifi not working in the room

wifi was not good, we didn t needed bc we had service with our provider but if you need wifi you

wifi really bad

to dislike - although no restaurant and bar on site there are literally dozens within a few steps from the hotel

they need a new wifi system. incredibly cumbersome to log into. hard to imagine in 2022!

the ladies who operate this wonderful hotel and spa are simply the very best

maybe i was biased because of the name of the place: there was no spa or wellness feeling induced by the rather

it had lots of storage space

a pity, we had no time for spa treatments, but i will test it next time, for sure

the bathroom and shower worked well, as did the wifi

no tea or coffee in room, had to either pay for room service or go out to get coffee in the morning

excellent location. helpful staff. cute bar and courtyard.

breakfast views of the sea great parking very central for bar and restaurants good wifi

expensive bar prices

location lovely bar and garden

i knew when booking, no extra amenities in terms of a gym or spa or bar

available family dorm if you have kids or a group wants to stick together

my kids and i stayed in the family room, with 2 lofted beds above the full size bed

available family dorm if you have kids or a group wants to stick together

my kids and i stayed in the family room, with 2 lofted beds above the full size bed

it doesn t have the breakfast included (not event the french one with viennoserie) and no spa services

we got stuck there, the one bar that is open to 2 am is right outside the window, so when the a/c didn t work

is wonderful - beds, cleanliness, location, breakfast, etc but more importantly, truly the best hospitality

they were very flexible with an early check in and later check out

the breakfast was delicious, and we absolutely loved the unlimited coffee and tea available 24/7

we didn t realize that by booking a bathroom with a spa bath meant that we would not have a

small room with no wardrobe space and those horrible coat hangers that need attaching to metal hoop

spa bath was difficult to use and in fact, i gave up

loved the outdoor facilities (garden / little bar / seating availability) great on site parking

arrived during the earlier part of the week when there was no bar or restaurant available but the staff were

the facilities - gym, spa location close to the beach &

i was surprised that with spa facilities and a fitness center that a sauna was not available - that would have

the friendly stuff, the facilities, the spa and location.

room was lovely. 4 star quality. enjoyed trip to the spa for a massage and facial

the rooms are spacious but a little bit dated

breakfast was pretty expensive but good. spa was tough to get appointments

in every way beautiful resort and grounds; fabulous cuisine; gorgeous rooms; lovely spa with excellent massage

i didn t go to spa but the outdoor pool was good

was planning to book several rooms and spa to celebrate my birthday in september but have changed my mind

we love the hotel design and have returned on several occasions . spa is lovely