the spa tub we paid extra for did not have a easy drain it had to be screwed off by hand

non-smoking room i was given smelled of smoke and phone did not work

were over charged, then we asked the room service not to clean our room

free wifi

was so bad tv didn t work , laptop we brought didn t work on wifi we had nothing to watch , filthy room ,

the bed can get an upgrade more of a spa vibe. great customer services!

have dishes/flatware for the kitchenette

breakfast

soap like plastic, no conditioner, pillows too hard, terrible breakfast options, tailgating in parking lot,

no good breakfast and no pool

the hotel is beautiful, the staff at the spa was great

i would suggest to anyone interested in activities and onsite salon or spa services book way in advance

thing was the $100 pet fee which is higher than most & also unexpected

5 star treatment at all times from the valent to the poolside service to the golf cart shuttles

kayak, fishing, bicycles, golf carts shuttle

were told at reception that the self-service breakfast was available up to 9

00 pet fee onto the room

s my bullet summary as i entered the room: -room smelled musty/rancid -ac was off -no plastic laundry bag(good

the pool and hot tub were at an adjoining property and that wasn't stated in the booking info.

nice hot breakfast with a lot of options. love the kitchen within the room.

was unable to schedule a spa appointment while there, but this is no fault of the hotel

distance to spa and fitness area

we love the view, the spa is amazing!!!

at spa was exceptional and emily at the restaurant bar was so very kind especially during her busy

you can take a free boat ride to get to historical part of town, free shuttle to golf and spa - you can park

spa was clean and simple

service was excellent, spa massage was great and the food was excellent.

spa was amazing, best services and staff there

the walk to the pool would be a lot of i had kids with me

the pool was just ok.

we had the room with the spa bathtub, which a lot of places take for ever to fill the tub and usually run out

bathtub not spa tub, no microwave

spa tub clean

booked a room with the spa bath for my wife to enjoy in case she did not get to use the hot tub

both of our rooms looked directly into the gym pool, where a person coming out of the pool would see into our

spa was closed

was great, hotel was clean, late checkout request granted, bar staff were great with restaurant, shopping

room service nor done daily, unless you ask due to covid

have to request room service (cleaning the room) before 10am

a non smoking room

no spa or sauna

you always get treated like royalty and they make sure your pet is well taken care of too

mini bar is stocked with soda water snacks free

had to wait too long at bar 4 service

s was unfortunate that pool side and common fire place area are under renovation

the location is perfect. roof top pool and spa was marvelous. the staff were very courteous.

gym needs a fan for venalation and spa tub needs to be warmer . other than that all was great.

wifi connection in the room was terrible

wifi connection in room poor

it s right across from the savannah river, which you can see from the rooftop pool area

the wifi worked

enough hot water (in the morning), bad wifi connection, lobby was very cold, everything a little

there was no laundry available, which isn't convenient if you're on a road trip &

room service was not performed on the following day, do i need to inform the front desk for service

no bar or minibar

the bathroom with the spa tub was delightful and we were able to walk across the street to get to the river

that you are responsible for any damages caused by your dog(s) the bath amenities were amazing spa quality

no free wifi which i have never experienced in a hotel

liked the location, decor, scent in the lobby, breakfast, happy hour, infused water, courtyard/area, the fact

amenities promised online are not available (housekeeping, minibar, kimpton kids, laundry)

we were able to visit the spa and enjoyed our massages with staff

we enjoyed the spa treatment

no microwave or fridge in room. spa too expensive ,not enough channels on tv

her name is anne in the blu restaurant , and jonny in the spa gave me the best facial

i loved the spa experience, i just wish they served champagne, the food was ok

rooftop pool has a great view

were a little cramped, lighting everywhere was very dim, hallways too dark, lounge and bar very

the pool is shallow and small but the poolside service was great.

the speak easy bar and pool are a great addition

thoughtful design, although the pool is small it is a beautiful setup, really comfortable

and not everyone likes to use a facility s wifi to access things like this

pet friendly and clean.

super pet friendly!! it was a great stay!!

pet friendly was best ever experienced

place to hang clothes and the wifi was very unreliable

area was small and spa tub was out of service

wifi was free and fast

location perfect, breakfast ok, room great. pool deck could use a good cleaning.

they let me get late check out at 2pm since we got there late at night

perfect location, clean hotel, free breakfast.