spanish old style hotel with marble and wrought iron staircases

clean and spacious room

you need to take some complements for the spa and we could not access the spa despite having paid for it for

friendly staff and very nice spa area with finnish sauna, turkish bath, jacuzzi etc

rooms are very clean and spacious

extremely friendly and welcoming staff. the bar is also very unique with very good tapas

possible to securely park car in garage (definetely over 3m height) pet friendly

the hotel has an excellent cafe / bar / restaurant

wifi didn t reach my room. gas station at the front door.

hotel and the bar staff are very obliging

you could tell apartment had being closed , beds were not too comfortable, pool looks bigger then it is , hrs

the cave was very huge, with three bedrooms (about 6 beds) and a small kitchen with the main equipment (for

cave (living room with kitchen and bedroom), very friendly owner, parking of my motorcycle next to the cave

little kitchen/lounge to cook and relax in and a lovely big bathroom

as we travelled with kids ages 11 months, 4y and 8y, it is difficult with cold, but in summer i am sure, this

large room with spa bath

/ breaking up wifi access, small breakfast together with highway guests -2 buses at the same time

good wifi

easy access from/to the highway, wide parking, a restaurant inside the hotel, a bar and a gas station

the wifi is useless and needs an upgrade. also the tv programme selection is poor.

bathroom had a small spa

restaurant not open. spa bath did not work.

communication was excellent very pet friendly

ample parking

weekends but there was no where you could even buy a coffee or drink apart from the local tapas bar 1 1/2 miles

rules, awesome food, friendly animals (dog alma and unnamed mountain cat), nice services (pool, jacuzzi, sauna

they have a play room which was great for us (pool) and kids

the restaurant is big, it doesn’t open until 8pm which didn’t work for us, 4 young kids with us and after

breakfast was included in the room rate and offered many options to choose from, which immediately

lovely breakfast, friendly staff, warm comfortable rooms, lovely views

the spa bath wasn t working

bar open with friendly staff, they go a step further with everything

no private parking. restaurant not available until after 9pm. bar closed at 9.30.

wifi could have been better, its not a luxury these days, to keep in contact with business and

friendly staff, ice cold beer, plain but good food. good aircon and wifi.

delightful terrace and dipping pool. unique cave experience. joaquin very helpful.

the suite was absolutely beautiful with a big four poster bed and a sunken spa bath, very decadent for us

it was advertised as having a spa and leisure facility , and a pool

the number of tables in the bar restaurant could be increased

it was advertised as having a spa and leisure facility , and a pool

just for information, there is a pet fee of 10 euros

the spa was amazing.

but thought spa over priced for 1 hour duration, so did not partake

was very good and with a huge diversity of food, not missing the typical churros and other spanish delicacies

we headed down to the spa only to be told that you have to wear a swimming hat and flip flops which could be

is an on-site hamam in the hotel so i was hoping that it would be possible to use the spa area free of charge

to covid, and the time of my visit, the spa and swimming pool weren't open

and coffee maker in room would have been nice but were available in restaurant and nearby spa

pool was great for the kids, it had an outdoor bar with cocktails, drinks and ice cream which we enjoyed

location is excellent. facilities are good. wifi is excellent. breakfast is excellent.

very friendly staff and a cozy pool with sun loungers and parasols

minute booking following an issue in our previous hotel that hotel was great amazing spa great location near

spa is a so-so but i can suggest the hammam spa just a few minute walk down to the center from the

could have had some more spa services (could have used a massage after a full day visit)

com promotes this hotel as a five star hotel with luxury spa , this was the impression i was given on the site

the room was spacious and clean

those who might need to do some online work, we found the wifi a bit slow and sometimes patchy, but it is probably

impossible to find with gps. slow wifi.

would have liked a smal tea bar in reception area of the hotel as rooms are small for sitting in

air conditioning in our room didnt work well. wifi was weak signal.

beds very comfortable and mini bar fridge so we could have fresh milk in our tea and coffee

and the hotel lends itself to becoming a spa hotel

spa would complete the experience at this hotel, especially if you have nothing else to do in the

also, they could offer amazing spa services given the historic context

would have been great if the bar served cocktailsud83dude01.

our laundry was returned with a pair of trousers that were not ours. not resolved.

would have liked spa facilities, and no street parking

no spa but we cannot have everything!

if you do have time the hamam spa is well worth the money when you have been on your feet most of the day

the spa is under the patio,

maybe they should modernize the tvs and introduce gym, gym and swimming pool services

the spa was very nice, we enjoyed massages as well

hotel design- kindness of the staff - the spa the room and some facilities need some touch up here and there

spa facilities

the spa was open and i was invited to use this

the spa facilities were great as was the massage i had from mireya

free wifi

great location, charming rooms, great wifi, helpful staff

the wifi kept cutting off.

limited 5g reception in the room, but free wifi.

wifi in room not good, used data instead, if this could be beefed up it would be much better

i've got a room adapted for people with disabilities, therefore it was spacious with a big bathroom and a big

the gentleman checking us in was lovely and the best part is it s pet friendly

poor wifi. dropped out often.

paid an additional fee of 30 for my pet, but the hotel did not provide any pet-related services, such as a

the wifi was very weak and we could only make it work from the bathroom.

the spa bath was a treat to relax in at the end of the day

nice extra to have spa bath in the room

the hotel is lovely, with an olde-worlde feel, we had a huge room with spa bath and rituals bath products, and

the breakfast was delicious and the location was perfect for walking to the alhambra

the cooling system was bad and breakfast was very low standard. wifi was slow.

the view from our balcony room, pool and cafe area was amazing

views, wonderful room, friendly staff, amazing breakfast by the pool, highly recommended

excellent facilities, easy parking, pool, terrace and sun bed area, honesty bar

hotel, very peaceful, relaxing pool, amazing views, good food, great location for biking/hiking, extremely

the kids sure loved playing with duna, a very friendly golden retriever

also as we travelled in winter the spa bath was amazing

room service every day

location, staff and wifi

a pool would have been nice but further everything was perfect

the wifi is poor

room was beautiful but there needs to be better directions for how to work the spa tub

spacious, comfortable and with the bonus of a spa bath

everything top quality and old world character, very spanish

the room offered ample storage space and the spa shower was a treat

wifi in the room was really choppy and dropped off and was unreliable : would recommend getting

the jacuzzi/spa bath was amazing

loved the large bathroom with spa bath.

wifi and no desk staff located in the building full time

litter bins in the room, had to bring plastic bag to collect trash till the room service collected them next

wifi never worked

there were really loud noises coming from further down, maybe a kitchen, the fitness room

the facilities also were great, there was a gym, 2 elevators, and a coffee shop which was very convenient

no pool

the hotel also sets itself apart with an on-site cafe, restaurant, breakfast buffet room, gym, and library

slightly underwhelming gym - but all in all that s a very minor comment.

spa bath and balcony were a wow as expected

poster bed and lots of dark wood furniture, in contrast the bathroom was very modern with a large spa bath

our second stay, we got the room with the spa bath and it has a huge bathroom, really nice

non the less, & the towels were well worn, but plentiful & were needed as the shower was over the spa bath and

- balcony was huge with a great view - large bathroom with spa bath - friendly staff

we had the deluxe room with spa bath and it was spacious but had a lovely feel to it with a super comfy bed,

i booked the room with spa bath, which has a large bathroom with a jacuzzi bathtub (amazing)

the spa bath had one speed slow and room smelt damp

was given a complimentary upgrade with a spa bath

we stayed in the room with the spa tub, which was awesome

staff are exceptionally helpful and organized and the opportunity to experience their spa a delightful option

i very much enjoyed the spa (i paid €40 extra for use of the steam room, hot & cold pools & the half-hour

very nice staff, good location, spa in the same building.

victoria was delightful managing the banos area and all the staff in the spa were great

are backpacking and we got a great price that we treated ourselves to the spa on the basement and it was the

rooftop bar and pool is a great plus

definitely not worth the 10 euros they charge - and esp not worth it for young kids staff seemed very short

wifi was not great and i ended up in the lobby when ever i needed to do anything that was going to

pity no bar was open in the hotel. probably becaus it was january.

was good plenty to choose from, the room was brilliant wifi ran well, overall it was great for the

the spa was a little too cold for the winter season

spa too dim.

spa was very cute

a small relaxing spa was also included in the price and for us it was a bonus

unfortunately, the spa was closed and their site didn't mention that.

their spa jet was possibly in fault? but they reassured they ll fix it.

everything :) were beautiful and spacious room, friendly staff, lovely spa facility

bathtub), staff is always taking care of you, breakfast is very good, gym is very well equiped, spa is very good

the royal breakfast was great & also we cherished the hammam + spa area with the pool

spa has steam room, bath and massages available

staff were very helpful and the spa facilities were very good considering the size/location of the hotel

location excellent staff excellent spa fabulous

staff, location and the spa was incredible

spa and massage was excellent

the rooms are lovely, spacious and so comfortable

they have a spa and massage center in the same building

complementary spa facilities

our room was great, especially the spa bath on the terrace

hotel is also equipped with small fitness room and spa service

the spa needs more improvement

no valet for parking, no bellboy, dated rooms, no spa or pool (although i can understand for a european hotel

spa and facilities closed. the room was too obscure

the reception, excellent food at the restaurant and great wine selection, very nice staff at the bar along the

free wifi was very slow

the restaurant and bar areas were also designed with flare and originality

cooking facilities, very little coffee and no kleenex but had an extractor fan, a non-connected fireplace and

room had a fake kitchen with no cooking facilities, very little coffee and no kleenex but had an extractor fan

the fireplace in the suite is such a touch of class

we loved the fireplace, especially as it's a bit chilly in december

there were bags of dirty laundry all over the hallways, which made the whole place seem dirty

wifi does not work well, when i was booking it said they have bathtub but there was only shower

not located in the attractive center but still ok, accessible by walk. has wifi.

comfortable bed an bedding . early check-in and late check out

we had to go back later for better explanation around wifi password and other things

nice spa service

sauna and spa were under renovation. area has quite a few pickpocketers.

the staff (adela, in the morning) solved a challenging frustrating situation- the spa area was not functional

the spa facilities could be better but the staff were great and the breakfast was excellent too

spa and facilities

excellent breakfast and nice bar for food or drinks

on a lovely alameda for strolling next to the historic granados bar (frequented by famed writer garcia lorca)

wifi much improved

gym didn t have the same equipment like on the pictures

location, tasty breakfast and tapas with wine in restaurant, very comfortable room and perfect wifi connection

great breakfast, great gym, great spa and massage facilities.

the water of the spa was cold.

pool on the roof, spa and super comfy bed!

the indoor pool is part of the spa and is not included in the hotel prices

services excellent, hotel spa very relaxing, excellent location for short stay, good connections to bus and

00) room was good , disspointed the spa bath didnt work after a long days walking it was needed

rooms are very comfortable, good bed, tea/coffee making facilities ( no fridge), and ensuite with spa bath and

no spa bath breakfast was average

noisy aircon and spa bath didn't really work

bathroom was nice - but i couldn't work out how to use the spa bath

- the receptionist was not willing to help us out - we wanted to find a nice spa in the city and she didn t

spacious room, with comfertable bed and lovely spa bath

there are no laundry facilities

i used the laundry service during my stay and it was very convenient, well done, and reasonably priced

we also liked to have wifi, aircondition and tv

lack in ambience background music. spa facilities limited to sauna and steam room

the hotel room was spacious, clean, and modern

spa room is super nice, staff is top notch and very helpful

cluding champagne) rooms are pretty and big (kingsize bed) toilet cleans automatically the spa was

disappointing considering the now much more relaxed covid restrictions in spain, and the fact that all bars

wonderful staff, great bar downstairs and excellent location

the breakfast was exquisite, and we got it in a basket as a room service

the wifi was really not good, very intermittent .

we had 3 rooms: a ‘triple’ room, has a sofa bed perfect for 2 kids and separate large double bedroom, and

wifi was good and the room very