our room had a great view overlooking pool/courtyard

as if i'm used to being around them was rude to me any kids

room we stayed in was next to the auxiliary door for the back parking and it was very noisy when people comes

breakfast

and there was only one so we were stuck with the stairs witch wasnt as horrible till me and the kids had to get

the spa was not what we expected for the price.

spa was closed but is understandable with covid.

the folks at the spa were great & we had a awesome time during our couples massage

the spa was not open

overbooked our spa appointment and didn t compensate in any way since technically they are separate

the pool and spa were very nice.

spa was very cold

the pool is heated and the spa is nice.

the room size and amenities (pool, spa and breakfast) and the breakfast staff.

a heated pool and spa in phoenix

pool and spa were very nice as well and the breakfast (included) was great

that u were pet friendly:

didn't have the breakfast. location was good

breakfast and the workout room were great.

the facility itself was terrific, everything from a very generous breakfast to a nice gym, a wonderful pool

wading pool and spa

spa was under maintenance during our stay

booked this location because it said they had a spa, but the spa was down and out of order the room i first

then the pool and spa being closed was ridiculous

the spa was nice and relaxing

hot spa staff could be more friendly and pleasing food wasn t great it s not the cooks fault it s

pay the staff enough money for cleaning the rooms and i dont like how you dont have a hottub or a spa i would

the food court so i didn't have to take my kids to find food

not much to complain about, the side door out to the parking lot adjacent to my bedroom was quite loud, but

the indoor pool was nice and breakfast had several hot choices.

for extra blankets and not available would have liked a complimentary water bottle pool outside right in parking

love that they accommodated my request for more breakfast and made sure my room was correctly reserved -even

great no frills hotel with a good breakfast included

and microwave made it convenient along with good parking - the complimentary breakfast was

the best western tolleson is extremely clean with a friendly staff, and a good continental breakfast

the parking lot was well lit

it had a nice pool

fridge cable wifi giant bef

wifi was not working at all

room service was not offered unless u stay 7 days..

wifi was ok, but you had to be close to the front deck to get wifi

very clean and room service was nice and respectful

parking was behind a secure gate.reasonable rates

no pool

liked the free wifi part except that it was super slow in half of the room by the 2nd bed and that was the one

however, pool was not heated jacuzzi/spa not heated not working the two major things that let me to schedule

spa was not in working order . was looking forward to relax in the hot tub .

hot tub spa not working. facilities while clean need a remodel.

called to see if the spa was working they said yes got there and it was not breakfast poor

the pool was too cold and spa didn't work well at all.

the spa was hot, but the jets weren't working.

the pool and spa was nice and warm

clean, the staff were friendly, restaurants were a little drive away but worth it, the pool and spa were well

the spa and swimming pool area really need cleaning

breakfast was great

spa was ok, was very overpriced for mediocre service. would not recommend the spa

no scheduled hikes during the week and the spa booked up quick.

spa closed.

the events that were happening that weekend had my kids so excited except that the phoenix zoo animals canceled

great outdoor setting with a bar and attentive servers

the pools and spa were 5 star.

really enjoyed the oasis pool, the grounds were in beautiful shape, the staff at the spa could not have been

the diversity !! the staff was amazing!! especially the spa

the golf cart rides and the spa treatment

the spa was amazing. overall an exceptional stay. family oriented with space for children.

the spa is wonderful, as is the restaurant

hotel and spa is amazing

whenever i called for assistance, whether it was for extra towels or room service, the response was prompt and

room faced the pool so there was gonna be noise

took pet unit that had a little musty smell but understandable.

very nice pool and spa area located on the west side of hotel..great for unwinding in th sunset.

pool and spa were excellent

it was nice that parking was included with the stay

wifi was very sketchy and mostly not working.

pool and spa were excellent

the bed was comfortable and the pool and spa were great . nice refreshments in the lobby

great pool and spa area!

the location, the room and helpfulness of staff and parking was free

parking is across the street. not very handicap friendly in that respect.

the pool was very big

the 4 spas only one spa working

fountains not all working and wish the spa and gym was open

we thoroughly enjoyed the spa as well

our room overlooked a pile of laundry and

it was great for the kids and adults.

the pool and spa was super clean.

very clean, pet friendly, provided breakfast and staff was friendly

the wifi was awful, kept getting kicked off of it.

the kitchen was being remodeled during out stay, so instead of the promised

comfortable room, lovely pool. close by lots of things.