we hoped there would be a jacuzzi available inside the spa area, but that's not the end of the world

parking, excellent breakfast, just in front of the beach, available spa that is free of charge, spacious and

the swimming pool and the spa area both were clean, relaxing, and beautifully maintained

the spa could be a little upgraded.

), the spa area - pleasant

cold swimming pool (august), no gym, spa very basic.

15 min walk to the nearest bar and another 15 to the main beach area

breakfast was very nice and the pool is great

the water in the pool was a bit cold for us.

breakfast was very good, lots of choice and food was replenished even when breakfast was ending

clean spacious and comfortable, facilities in spa and pool are excellent, food breakfast lunch dinner is

the spa was great

i loved the spa offerings and my masseuse cecila was wonderful

i would love to have the spa and saunas open prior to 9:00 am

relaxed atmosphere friendly staff great bar dining areas pools and spa treatments were fantastic

parking and access smooth, minibar well equipped

s not the hotels fault but there were no meals available either in the hotel or the bar

easy parking in front

swimming pool.

breakfast was superb. bed very large. large bedroom and bathroom. very clean.

pool and location

modern - style - design ! parking in front of the room

breakfast offered a wide choice, well presented and delicious

amazing hotel, great room, great breakfast

outdoor seating area was very relaxing and the room spotless and modern (fantastic shower) mini bar was really

the gym area was too small

the gym was good too

the pool area and tennis court, although i didn't use on the stay, looked amazing and could be used for

and 2 balconies, a large living and dining and another small table as part of the functional kitchen

comfortable beds, good pillows, two big bathrooms, separate kitchen with everything inside

the breakfast is bread, slices of ham, cheese, and orange juice that didn t taste right

it was very comfortable: huge bed, double shower, room service at any time and food was very correct for a very

people food and alcohol so it was obviously stinking in the room, then issue trying to get out of parking also

were staying in the most basic bedroom and had breakfast there

entry and exit to complex, room not cleaned every day,locked gate and front door, forgot to bring breakfast,

the facilities themselves including spa is pretty outdated but

the bed was very comfy and the spa and gym was amazing! very relaxing day!

the hotel bar was closed. the lights in the spa area did not work. the hotel needs updating.

gym, spa and tennis court

the spa and pool

was a little disorganized for dinner but breakfast was very good with abundance of

free parking but the highlight was breakfast buffet with a very nice view from 10th floor

no facilities like gym swimming pool etc.

free parking , bar on site

great location ,the evening staff were lovely and accommodating and late check out was great.

facilities, small gym, small spa without cold water, too expensive breakfast i asked to switch the clothes from

breakfast spread is good and there is a spa and gym )but we did not have time to use)

spacious room very clean and neat, well decorated, comfortable bed

spa is not working, we only had one towel in the room (two people)

the staff was attentive when we called for them during room service, and they were very polite

quiet elegance, modern amenities, comfortable bed, great food, fabulous spa and friendly and super helpful

pool bar was our favourite space

the staff, the facilities, the spa is unreal and most importantly the atmosphere

were always happy to help, the environment was beautifully looked after and the amenities, pools, spa and public

the spa staff was very kind and professional and the massage i got was great

on monday the spa is closed for 7:30 pm (child training)

spa and pool were very dirty, we went into the whirlpool: the water was cold, the paint full of

spa facility needs an urgent upgrade

simple room and local spa but ok

it is less a spa hotel than a hotel with a pool, and with the beaches a stroll away you may as well swim in

also the temperature of the spa pool should be more

we enjoyed the pool in the sunshine and the inside spa when it started to rain

the spa and pools are lovely

facilities - beautiful outdoor pool, good indoor pool, extensive gym, lovely secret spa area and great choice

the staff was very professional and friendly. loved the spa treatment.

spa pool hours - it should be open in the afternoon for kids as well

all the art and the spa is spectacular

spacious room, well cleaned, wonderful staff - in special, francisca was amazing

the spa was a highlight of our hotel experience

my husband and i had a massage in the spa, the spa is beautiful and the therapists were so lovely and welcoming

every morning to go around, get towels and such before setting by the pool (the towel are in the spa area

level hotel in porto, with a cosy swimming pool and spa corner

we did not wish to use the spa so can t comment

after a long day walking around, the spa and indoor pool were brilliant

the spa pool was gorgeous, warm and calm, though you have to purchase a cap at 5e, which is a bit silly

clean, spacious with nice gym & spa facilities

were so comfy and facilities at hotel were fantastic - great gym, delicious breakfast, lovely spa and

the gym and spa facilities are beautiful

spa was awesome and relaxing

spa was so unexpected and wonderful

staff are very friendly and helpful, particular bar staff hotel is in gaia 10minutes across the bridge from

there was no service to the pool when we wanted a drink.

attitude, special requests, outstanding design, comfy beds, cleanliness, food and bar

great room service, fabulous breakfast

great hotel parking garage right next store, breakfast bar front desk and especially pool all wonderful and room

breakfast delicious, and a thai massage & spa opened, so we had some massage

the view and the spa were amazing.

s not a spa hotel

the rooftop pool was open , small but great

and very comfortable and a good size for the 2 of us, and we appreciated the fridge and basic kitchen crockery

if it wasn t for the very helpful lady from the spa downstairs , we would have been standing in the street

smartr porto reis de gaia & spa sits slap bang in the heart of gaia, surrounded by the famous port lodges, with

massage at the spa was excellent

at that time of the night even a pin falling makes a loud bang let alone giving your kids a preaching(in french

having a mini kitchen was so great

the hotel has a real relaxing spa like feeling and i can not speak highly enough of the amazing people that

the swimming pool and sauna are lovely

the two sisters sonia and marta were so friendly and helpful, the breakfast was delicious, the bed was very

place away from touristy area, lovely staff, excellent food and service , beautiful swimming pool and a well

the breakfast are amazing and all the natural local produce is delicious

the spa was an added element of relaxation

the view was stunning, and the bed was incredibly spacious and comfortable

it is a vey stylish hotel with a very nice spa and good restaurant

sadly we didn't bring swimwear so didn't even think about the pool in the spa but on the last morning we used

the spa and outdoor pool are terrific

spa was a real sanctuary that you had almost to yourself through well considered booking system

room amenities, size, the view tv connected to my phone really wifi is good location is perfect spa facilities

visited spa every day; with its swimming pool and sauna it was extremely cosy and relaxing

to book a time to have cocktails and the spa when you are on holiday - forcing you to schedule your time

great spa available without charge other than for treatments (i

breakfast was great each morning with eggs, meats, cheeses, and plenty of fruit/vegetables and

quiet i never hesrd any noise from other guests, well designed room, very comfortable bed, good breakfast

breakfast was good and convenient in the mornings

the included breakfast was great. location was very close to the water. very walkable

had some problems with wifi but managed

the spa was closed for the 2 days we arrived breakfast was standart.

location. good sized rooms. masage/spa attached

room service excellent !!

the gym was a little disappointing compared to the photo of it.

staff were super helpful and recommended santa cruz roof top bar for port tasting - it was the highlight of

the hotel offers spa facilities, we didn t use but had we had more time

the breakfast was beyond amazing - the fresh fruit every day was a beautiful mix and arrangement of

breakfast was great

the breakfast was fresh and beautifully presented

the staff was very helpful and happy to help with all of our requests - from early check in to arranging

also, the spa was not working and there was no announcement on the website about it

) (the 40 euro body lotion that the spa gave to my wife as part of 60 euro deal was correctly charged for

spa and gym facilities poor

the spa is 1 pokey little massage room, the gym a pokey little room

location & staff , & that they had a much needed spa - massages for my husband & i

clean, spa and amazing breakfast

spa is very nice, but not very big and sometimes got crowded and there was no enough beds and

we were able to use the spa and have a massage

staff bernardo in reception and claudia in spa are brilliant they make the guest stay even better and also the

everything really. staff fantastic. good delicious. room clean and lovely. spa gorgeous.

upon arrival complementary bottle of wine chocolate &voucher for port wine in bar were given to us a very nice

lots of noise coming from the kitchen but sometimes little action

needed and more in hotel room - kitchen sink, stove, coffee machine, tv, complimentary bottle of

wifi wasn t very good.

to all from the kitchen , reception and housekeeping my sincere thank you

everything was nice, the staff, the spa facilities, the rooms, the restaurant, drinks, food , not to mention

price/quality ratio of the food/wines/spa is also very good

they even let us shower and use the spa way passed our check out time which facilitated things for travelling

finally, the spa is beautiful and super relaxing

a fantastic hotel, very kind staff, beautiful rooms, delicious breakfast & great restaurant, nice spa & pool,

also the wifi frequently would drop

finally, the room service is unacceptably expensive

loved the roof bar too

maybe would of been better the rooftop bar was a pool

the rooftop bar was beautiful as well and such a nice touch

breakfast was excellent, products were very high quality

staff beautifully designed new hotel with wonderful views and a fabulous pool and excellent breakfast

location, garden area and pool

very nice rooms, excellent pool, and extremely professional and welcoming staff!

location, wonderful staff beautifully designed new hotel with wonderful views and a fabulous pool and excellent

drink on arrival, gorgeous breakfast, friendly staff and treats left on my pillow :) the caudalie spa round the

great place to stay with/without kids

we would recommend for older kids and adults who are able to climb stairs easily

we appreciated all the little details: the breakfast bar included all sorts of extras like fresh herbs & spices

staff, cleanliness, location, room size, breakfast

we booked in for treatments at the spa which was lovely

the indoor pool, sauna and spa were very relaxing and get you out of the heat in the summer afternoon

our room was spacious, airy and had a lovely view overlooking the courtyard - complete silence at night

our room, with modern design, was a good size, with lots of space and a big balcony that looked out to the town

the breakfast was superb and because it was my husband's birthday the staff prepared a small surprise

staff were wonderful; amazing breakfast; soundproof rooms; spa facilities; fab location - truly a great experience

the spa and indoor swimming pool was not operational

small spa pool and sauna and small gym an added bonus

spa was amazing

the spa - indoor pool and sauna were wonderful - very relaxing

the staff were amazing - so accommodating with everything gorgeous rooms, very clean nice spa and rooftop

also the spa with a nice heated indoor swimming pool, sauna and hammam is sublime

every one of its staff, from the doormen to reception, dining staff and spa staff were kind and helpful, and

the spa area was so lovely and relaxing and much needed after a days

friendly and helpful staff in all of hotel fabulous breakfast lovely decor had great massage at spa nice indoor

only minus point is that the spa area was under construction and we could not access

the highlight for me was the spa it truly felt like a hidden gem, almost as if you were in a tranquil cave

the rooms were fabulous, the rooftop bar superb and the spa was a

only minor problem was the spa staff was never available

a lot of services among bar, spa and restaurant

hotel & spa

a special mention to the ladies at the calla spa

spa expierence could of been a little better as the therapist didn't ask what pressure to apply,

the spa treatments were excellent and we appreciated the takeaway breakfast being made for us as we had

genuinely charming and excited to see our reactions, starting with the mundane (bar, dining area, spa etc) and

and very well appointed with nice rooms, restaurant, spa with indoor pool and also rooftop bar and pool

the spa facilities were a highlight of our stay

would highly recommend booking a treatment at the spa (facials and massage were amazing) and having a cocktail

excellent spa and roof top pool

overlooking the river boats passing by, additional indoor pool, hot tub, saunas for all guests, spa services

was very comfortable and the room, even though facing the street was very quiet - the pool and spa are accessible

the fact that there is a swimming pool that is outside with seating is a bonus and the spa was very good

botique hotel close to all the attractions but not affected by noise loved the pool and spa area

spa seemed bigger on the picture

the spa facility did not disappoint especially, rita, who has the most talented

the staff were so helpful and helped me book dinners and a spa treatment at recommended locations

breakfast was exceptional in terms of quality, quantity, and service

breakfast and our male waiter was marvellous every morning

the music from the hotel restaurant and bar is very loud and not suitable for the location and style

staff were all lovely, breakfast delicious, bed and pillows very comfortable