what one pays even if the establishment is sub par but to have terrible service is attrocious - spa was terrible

would have been great if the outdoor spa had still been heated but due to the time of year the heating was off

the gym was too hot and needed new equipment

we didn't eat in the restaurant, but ordered room service

cars, trucks and ambulance all the time, must keep windows close - no late room

loved the view the the rooms were very well put together ocean access with pool very welcoming people with a

quiet rooms and comfortable with convenient parking

beautiful place. fantastic location . full kitchen.

clean room with a kitchenette and a beach 100 yards away, centrally located so that your near montauk, east

liked the fact that the room had kitchenette and cooking stuff you could use if you decided to cook your own

restaurant / bar at the property great

since we stayed off season the pool was closed

aware that the pet fee is $150 ($167 after taxes)

only one night, but had a nice meal and enjoyed the overall atmosphere of the bar and restaurant

walk down to beach near sunset beach pool is great great bar for any cocktail you desire very good service rooms

the front desk employees should be more informed regarding the spa details

if the pool was closed, they should have compensated the guests - maybe lunch, dinner or even a spa - in some

the pool area is just the right size, and you can go across the street and hang on lounge

over priced, expensive to get to (ferry), at this price point they should include breakfast.

the pool was sunny and warm even at the end of september and the kayaks, boats and paddle boards were

property overall was fantastic, such wonderful people working at american beech from restaurant bar to black

best of all, it is dog-friendly and the one-time pet fee of $65 is reasonable

breakfast delivered every morning was perfect

morning breakfast baskets were delightful

nice touch with breakfast in the basket

have decorative curtains with long cords that are definitely a strangulation hazard for young kids and difficult

the bar has excellent cocktails and wine and is so cosy to hang out

the hotel is family friendly so if you're looking for a more lively bar/food scene stay in the actual town of

everyone who worked there, in the hotel, the bar and in the diner, were very friendly, helpful and accommodating

was tiny, no privacy, right next to pool, tiny patio had no privacy and faced the pool, hardly a water view and

staff was great and mini bar was well stocked.

how lovely it was and the vacay vibes, we really wanted to just cancel all plans and stay at the pool/beach for

we were only there one night for my birthday and asked for an early check in

wonderful heated pool

was just redone, very spa like decor

, top house keeping service , spacious rooms, the balconies give it an extra charm, super clean pool

pool closed too early, and certain services (like coffee) weren t available when we were told

to the beach, comfy lounge chairs by the pool, pool, clean rooms, comfortable beds and pillows, close to

and loved having a pool

every 20/30 something and their dog descended on the property & left no parking for the guests staying there

in the bedroom and not the bathroom, bathroom door is a slider there is no privacy, no microwave, parking spot

they had a small bar and complementary bikes to ride into town

parking area and that there wasn t a door on the bathroom just like a curtain.

pool was good

the spa room was beautiful, inviting, so clean and decorated beautifully

check in, easy check out, smells amazing, short walk to the beach, exceptional clean and heated pool, the suite

very clean hotel. very good wifi. pool was so warm!

literally 10 steps from the beach, and the pool is an added bonus

request to physically hold on to your credit card to get a beach parking pass for duration of stay also ridiculous

unfortunately pool and spa were closed (not their fault though)

the indoor pool/spa and jacuzzi was recently renovated which was a plus since we had in climate weather during

we loved the indoor pool and spa with the sauna

brochure in room for spa didn't reflect accurate pricing!

the spa policy

new couches needed. stains all over kids were scared to sleep on them

that the pool service was so helpful, caring chairs and helping out in beach when waves would wash onto

three being young kids who spend lots of the day at the beach

pool staff was overheard calling the kids

beautiful location chairs are laid out for you every morning. beach is perfect. pool is perfect.

i loved the pool and the beach and the outdoor lounging area

the relaxed feel, the cleanliness, the pool overlooking the ocean and the never ending attention from the staff

the pool area is very relaxing, facing the ocean

wifi didn t work well.

exceptional kitchen

it appeared that the spa was on the premises, but we had to travel a great distance to use the spa in the sister

we were told there was a spa but when we inquired we were told it was not open

is great facilities are very good restaurant, bar and cafe are all new relaxing by the swimming pool with an

is a family friendly hotel with 2 pools a beach and a restaurant built in

the manager, peta, did offer lunch when i made a complaint but it was a long time before receiving a room

cute grounds with pool

no wifi, dog in outside pool. no beach passes as promised on site..garbage everywhere

i was there with my husband, my 2 kids and my little dog

no one traveling with kids should be forced to endure 4-5 police cars and several ambulances parked just below

location was good, had parking passes for a few local beaches, spacious room, good outdoor area