spa facilities not available, (due to covid precautions, was one of the reasons for choosing this

spa and fitness options available at this hotel, (not at this time due to covid precautions)

indoor parking

crowded parking and cooling trucks making noise all night

one bottle of water provided, good breakfast included

overall its not a spa hotel, its an average hotel

cooked to order breakfast

excellent breakfast

we love the location, the staff was very nice, love the breakfast, the hotel was very nice.

the hotel was clean, comfortable, and provided an outstanding breakfast, cooked to order

parking was across the street and secure

parking was very small and narrow

parking right across the street - for a motorcyclist, this is always a plus

parking, down town, close to everything, nice and clean

the pool is amazing and the location is perfect: close to dolores, wine yards and restaurants, but

i liked the pool too

very limited menu. breakfast really disappointing. very cold atmosphere

no wifi in the rooms which is a problem if you need to work.

place it's very quiet and beautiful, the pool and cabins in the middle of the vineyard it's amazing

i don't like the wifi and the menu have few things

was a booklet in the room with info about the wines, the menu from the restaurant, and info on pool, bikes, etc

very nice relaxing place. has a spa and natural spring water pool

no hot water in spa part. beds were hands as rocks

pool was a little unclean, but my guess is that it was because of the wind that day

wifi slow

pool is the prime value, termal waters refreshed daily

thermal pools comfortable bed

this is true of the thermal pools as well

quite place, room and beds very comfortable, hot water spa delicious

arrival, the main spa basin was cleanen and could not be used; it opened again the next morning

the large pool was too hot! mosquitoes in the room at night!

another room had a non-working telephone so you couldn t reach reception / room service

breakfast and food in general are excellent. this place is perfect for a relaxing time

lack of luch or dinner service. pool was too cool.

compound with a nice super warm pool

hospitality was great. nice room. good small pool

close to the center, decent room, parking

the free wifi is only available in the common areas the room was very hot the windows do not open so we had

wifi very weak

com, internet didn't work, kids area was abandoned, restaurant closes at 6pm (no even basic sandwich after that

breakfast was simple and filled with carbs.

property is pet friendly with a pet fee

it was also spacious, comfortable, great wifi, comodious bathroom and walking distance to everything i wanted

very weak wifi would have been nice to have a hot water kettle to make tea or coffee in the room

breakfast was great

the bar closed at 11pm.

light afternoon drizzle led to the closure of both the rooftop bar and the pool amenities that had featured

every need was catered to - including special ordered breakfast, impossible to get dinner reservations at

we had an early starts to the days, and they made sure that breakfast was ready

i arrived in san miguel very early in the morning and they gave me an early check in

breakfast, like eating in the local restaurants

great breakfast and excellent location, would highly recommend

an outstanding breakfast restaurant across the lane and about 10 doors down towards the ccenter of the centro

wifi was spotty to non-existent

breakfast which was included in my stay was so full of authentic flavor, it was amazing

only down side is that you must book spa well in advance of your stay

the staff made us feel welcome at every turn - from the sparkling wine they had waiting for us upon arrival to

the rooms are exceptional, the pool area and spa are top

resort with spacious room

super friendly staff, great breakfast, spa experience was great.

wifi connection works well

large, private, spacious room, clean and excellent wifi reception.

had wifi, cable and the shower/bath great

the courtyard was nice to sit in with a glass of wine and i loved that the property was pet friendly

the pet parrots are very loud very early! but are lovely to look at!

wifi signal was weak in the room, but ok in the common area.

didn t have air conditioning during our entire stay or wifi (at night)

room large, comfortable with both ac unit that worked well as gas fireplace that toasted up the room at night

about sma the room was large and beautiful with top quality linens and products and gas fireplace

in friday night and were assigned room 104, my wife and i went for a weekend break without the kids

we had a lot of issues with the wifi, maybe they could do something about it

advertised wifi but it was limited to reception area

wifi did not work in the room. beds were not comfortable.

no breakfast available before 9:00 am. no discount for not having breakfast.

we arrived late and wanted to experience the spa the hotel suggested we ask for a late check out of at least 1

if they could serve breakfast, it would be perfect, but as there are many restaurants nearby, it was not a big

the food included in the breakfast met my expectations

breakfast was wonderful with the breakfast staff it was very comfortable

breakfast was great

and finally, the spa is a great experience

the wifi was super slow, that is, when a connection was available

excellent complimentary continental breakfast

breakfast options were limited but the egg dishes and coffee were good

did not like breakfast

and although i m not usually a spa gal, i decided to get a massage and it was wonderful

really enjoyed the spa services

full service hotel with restaurants on 2 levels and a rooftop bar with spectacular san miguel de allende sunset

breakfast was on the rooftop with beautiful views

we didn't try the breakfast that's included, but the cafe downstairs is pretty good

if you require a spa at your hotel, stay here and get a

parking is a hassle, i had a second floor room and i have a problem knee and there was no elevator,

breakfast was a great every morning, our server diana was a pleasure

parking is a issue but they meet you on the corner and take the car to their parking facility

good location and helpful staff. nice rooftop bar and restaurant with a nice view

pool was neglected and water was not heated.

pool was dirty

wifi in the room didn t work which was really bad for us bearing in mind the price of the room

the hotel bar used fresh lime juice (instead of sweet&sour mix) and the location is incredible

the pool was dirty, exposed wires from a light

it doesn t have a spa like stated on booking, they can get you a masseuse to come to your room

hotel and room with great decor, comfortable bed, great location, and breakfast on site was excellent

the room, the bed, the location , the stag, the breakfast

property, with excellent restaurant downstairs, and an amazing rooftop bar and restaurant with amazing views

pool was not heated and the weather was a bit tricky so really needed a warmer pool

the kids loved the place

the kids loved the place

the owners make you feel at home and the breakfast is excellent

the breakfast is delicious and generous

the wifi was pretty slow.

onsite massage, facial and spa services were available

parking was free and secure with easy access (double gated with security cameras) and we never

free on site parking

breakfast was always perfect

room was lovely and the morning breakfast was delicious

the rooms are spacious and the beds are comfortable

amenity kit provided was super basic bar soap and cheap lotion in a dispenser

and i were very impressed with the cleanliness of the room to the point that we opted to skip room service

the breakfast at the restaurant on the terrace was also excellent

for 3 night stay so we didn t contest (although we did retrieve tip we had left for room service)

breakfast was included and there was a very broad selection

some of the bar staff weren t happy could have been because it s low season.

breakfast was included in our rate and was wonderful

the bar had the best view and the rooms were not noisy at

the breakfast delicious, the general manager gina, is adorable, warm and gentle, always kind and making

the coffee at breakfast not good

i also wished they could have a better variety of breakfast selection

the rooftop bar was perfect

there are the best and a plus was getting to meet the owner s dog:) we really liked the rooftop bar as well

the bathtub was super nice, what i could suggest is that you let the visitors know where is the bar to get the

super friendly personnel who took care of parking our car

wifi was rough

location, free parking, cost/value ratio

wifi was bad

wifi in my room didn t work, and there was a noise every 30 seconds, like a vibration, outside

pool is heated

the property is pet friendly and the whole staff was very lovely with my dog

making our trip smooth and comfortable - everything from transportation, covid tests and off site laundry

also breakfast was excellent but didn't start until 9am

breakfast was less than expected as well the absence of a place to workout and the pool was not heated

check in process was super easy, they were so helpful and polite, even as i struggled through my spanish

excellent location and friendly helpful staff . nice little spa and rooftop

good breakfast

rooftop bar and pool were great with beautiful views of the city

breakfast on the rooftop pool is fantastic staff are lovely bed is large and comfy modern clean room with aircon

staff was friendly and helpful and the breakfast was delicious

small pool on roof but not available as staff said it was not ready for use as terrace was not completed

i'm hoping to return soon and see the finished product (rooftop bar and patio)

the pool area is not really open; looks like a makeshift

the breakfast service is excellent, on some days it was a bit slow, especially when it was not a full

couldn t stay for the reserved number of days due to an incident in the kitchen

breakfast is great, the location is centro, the rooms are great, the staff is lovely and

breakfast was ok

the 3 rooftop terraces to enjoy a happy hour margarita and some tostados from the kitchen were amazing

had to leave the hotel due to the a problem in the kitchen

kitchen was very nice and clean

central , clean, safe. full kitchen . seperate room for sleeping huge help with kids

area, outside sitting area and deck werevery nice and for those that like to cool the kitchen has very good

wifi is spotty at best

central , clean, safe. full kitchen . seperate room for sleeping huge help with kids

was extreme slow and so expenicie beyond what bookings had - so my 300 room was 500 - no spa -no kate night

the spa could have more facilities if i really need to find an area of improvement

the spa was excellent and reasonable

we especially loved the garden pool

excellent wifi and tv channels

our room was spacious and comfortable and had a nice patio connected to our room

the spa tub was disappointing - the water, which must have come from a different source, was very

breakfast was ok

there was a stool and a grab bar on the wall, but it still didn't feel safe

was expecting a continental breakfast, so a choice of eggs, meats and fruit was a welcome surprise

comfortable mattress, strong wifi, nespresso machine, tv with english channels, clean bathroom, quality toiletries

the options for breakfast

the view from the rooftop terrace was amazing and you can have your breakfast up there

didn t like they don t have parking lot, it s far from hotel, but they have a valet parking and you don

the wifi was weak most of the time, but i did not have an great need for it.

breakfast was delicious, service was very pleasant, the place is beautiful

breakfast was wonderful

the experience would have been better had the place had a pool to cool off

overhead shower was difficult if you didn't want to get your hair wet so either change to a slide bar shower

is a romantic hacienda with a courtyard lush with greenery, multiple patios and dining areas for breakfast, a

size of the room, clean and confortable bed and sheets, clean room, good wifi, beautiful gardends and view from

4- the breakfast was amazing and served to your table (no buffet) which was great and made it available

the room were very comfortable and the breakfast was delicious with good options

the hotel is beautiful, a lot of common areas, rooftop, pool

dirty kitchen facilities, hard styrofoam pillows

i did ask about the spa and it is simply a room they use and they call in services to use the room

would suggest having a little bar to grab a drink, that would be a nice addition to the hotel

there are so many fine touches like water provided in room, chocolate after cleaning, and late check out

the onsite bar and bartender were fun

they didn t tell us there was a wedding, and we couldn t even order room service that night.

breakfast was amazing

breakfast was wonderful. staff very friendly and helpful.

the pool is not great, could he a bit warmer

breakfast was very good, the hotel is beautiful, and the staff went above and beyond to assist us

i could have stayed on the premises all day, enjoying the pool and the rooftop