spacious room and bathroom great food, cosy and comfortable reception rooms, one with a log fire

the spa facilities are comfortable

issue i had was it took so long for drinks to be brought to us when we make the orders at the spa area using

we would have loved an outdoor spa/hot tub

the bath in the room was lovely too and we had all the amenities we needed and space we needed

was very nice lots of choice and value for money, room and view were great and food in bar was very enjoyable

wifi was a bit hit and miss

wifi was very patchy, the fittings were old e

has own bar and restaurant with a wide variety of dishes on the menu

restaurant was very good and reasonably priced, bar staff was very nice

pool area wasn t like a spa and i think the photos of this area were misleading

we had a spa treatment which i would highly recommend

friendly staff and spa facilities

the spa and health facilities were great

were no instructions in the room listing the hotel facilities - meal times, lcation of the spa

the hotel description was misleading as the spa facilities were in a leisure centre which you had to walk

the spa was a gym facility quite a way away and was full of a fitness class and the sauna was broken

as in i thought it was a spa hotel but wasn t and my children could not use the

spa is not on site it is just use of a nearby gym (5 - 7 minutes walk

no pool/spa on site

the price was perfect, the breakfast was convenient, the parking was great and the little bar in the lobby was

there's a kitchen area inside a cupboard,

the hotel being pet friendly was a major draw card.

location, wifi and room size.

very clean and comfortable. staff was very helpful. good buffet breakfast. very basic kitchen.

the facilities were limited though as advertised with a swimming pool and spa but this was not part of the

it's a 25-minute walk to cheltenham spa train station

breakfast, access to swimming pool and gym, location.

is good for places to eat and drink and we enjoyed the crazy golf (different to what you expect) breakfast was

standard fair in the room, but plenty of space, free wifi and good air con

the spa was amazing and alice who did my treatments was great!

only disappointment was the spa as it was difficult to find,it did not have a very inviting entrance and the

spa never answered the phone. never got to use steam room as fully booked every time we went.

we also only couldn't get the bath water hotter than lukewarm and sadly our spa treatments were cancelled last

located in a beautiful part of the spa

appointed rooms, an exceptional dining and breakfast experience, and the most tranquil spa setting imaginable

spa facilities looked in need of an upgrade/modernisation

the spa made it feel like we re weren t in england

the staff, spa facilities and room were excellent.

lovely spa hotel, great facilities and a great location.

lack of gym or spa but this is reflected in cost and hotel is very good value

was nice to have a garden to take a walk, and the parking space is inside the hotel and it is spacious

room service and food all top quality

both dinner and breakfast were absolutely delicious an all-around wonderful experience

the staff were very friendly, our rooms (2 x pet friendly rooms) were lovely and clean and they had even left

rooms, exceptional dining experience, staff attitude and an excellent spa treatment & facilities

downside was the pool area in the spa was a tad bit too hot for us to stay for too long but i know some people

we used the spa every day and it was very relaxing with great facilities

the spa was relaxing and easy to book into

the complimentary 90min s use of the spa facilities (steam room, sauna, outdoor hot tub, indoor heated swimming

very comfy bed , fabulous jacuzzi bath, nice pool and spa pool, lovely cheerful staff

good spa and gym, free parking and plenty of it.

the rooms are spacious and well equipped and very comfortable

gym and spa was a nice touch with more than enough to keep you happy especially the jacuzzi

a room by the pool and spa is great

lovely spa and facilities

and the facilities in the spa could have been a bit cleaner

spa too busy with children and club members. was usually busy until 6

the spa facilities were great

sauna not working and rest of spa needs some work.

definitely one for the ladies with a spa experience you won't forget

the outside courtyard area was lovely for a sunny day and the spa including pool, jacuzzi etc was great

will definitely do the spa next time though

spa could do with a few more loungers and chairs.

the hotel was exceptional, the food was faultless, and the spa facilities were fantastic

rooms quite small - no spa facilities

would love a small pool/jacuzzi and other spa facilities

think there should have been a spa for that rate

it would have been nice to be able to book spa treatments

there was a swimming pool or jacquzi, steam, sauna, spa that would have been even better

location with lots of parking : comfortable quiet rooms; great breakfast , excellent pool and spa (although i

air con free parking not booking spa a week beforej

we were made to feel very welcome on arrival and the staff at the pool / spa went over and above to make us

spa facilities closed earlier on weekends, noticed that some days pool is closed to hotel guests at

the spa was a nice bonus and excellent value for money

venue and the spa were amazing

everything food , ambience , spa , log fires

cozy, stylish hotel, with excellent spa facilities, in a beautiful location

the spa facilities were fantastic too

everything, the room, the spa and the food exceptional

excellent hotel ,spa superb,rooms clean and modern

ambience and spa was spot on, the staff was one of the very best, very understanding, courteous and attention

brilliant spa good food spacious room

spa was great, had an awesome facial and ba k massage using elemis products this was amazing the

spa was amazing and food was delicious ud83dude0b

one issue with the spa which had two very loud drunk people smoking in the spa area disruping the peace

very friendly atmosphere, great location, lovely building & exceptional spa facilities

place to stay spa was lovely also

the staff were very helpful, the room was spacious and very clean

clean, light and airy. the rooms, food, bar and spa were all perfect for us

nothing i didn't like just would have been nice to have a pool or some sort of spa treatments

location makes it impossible to add a spa to this establishment, and a few minor blemishes are to be expected

very poor wifi signal in our bedroom

wifi at the hotel was terrible

a small swimming pool or sauna is always good but the hotel is fairly small

fantastic location, great spa facilities, lovely staff

food amazing spa treatment first class

booked the hotel on the premise of getting treatments for my wife in the spa

spa day room beautiful lovely walk in shower (say no more) lovely meal in restaurant staff very

we both had deep tissue massages in the spa in the couples treatment room and it was so relaxing after a busy

the only thing that could make it even better would be to add a spa facility on site

we didnt get round all the faciliaites, i am told there was a spa which we didnt use and i dont think is a full

great room. lovely water view. very pet friendly.

loved the bar and restaurant. a very cosy feel, lovely food and great staff.

the location was great, very easy to get to by car and ample parking

spa was lovely but again the shower head was

we also used the spa facilities (pool and sauna) and both were lovely and you do need to pre-book to avoid

hotel has everything you need its own car park , spa , swimming pool , food is excellent , staff are all helpful

i visited the spa for a massage, which was amazing, then enjoyed a cocktail in the bar afterwards

we did not eat at the hotel as we were attending a wedding, however we used the spa treatment suites which was

the spa is a nice bonus on our stay

annoying you have to pay for carpark and the pool/ spa area could definently do with a refresh / upgrade

very clean and the staff were super welcoming. came for a solo spa trip and felt really safe.

western hotel, which i promptly signed, made full use of swimming pool, sauna and jacuzzi and spa , felt so good

spa closing times

charming room, very friendly staff, good breakfast and very conveniently over the road from the spa we visited

use of the spa across the road

location, staff, spa use, nice room

wonderful spa experience and generally a fabulous weekend

use of the spa facilities in the sister hotel ( extra charge)