* parking was easy and there was plenty of space * proximity to shuttle services

26 steps no assigned parking

the closure of on-site shops and spa left limited options, while the noisy hvac ac units downstairs made balcony

the location. the spa was excellent.

the room, pool and hot tubs

pool was not what i would call heated and the kids were cold and got out early

the layout was a maze and the wifi was super low quality in the rooms.

clean place to stay with family pool was clean and spa was great we know already we'll be back for some family

spa jet bathtub in room

the pool/spa was large for a hotel

i stayed in a room with a spa tub and that was wonderful, water was hot and tub and jets were clean which is

indoor pool & spa are good for long travel

the spa tub that is listed on the pictures is not what is actually in the room and we paid extra for

i grabbed the cleaning thing and started trying to clean it myself for my kids to play because none of the

parking was terrible, bathroom was semi clean

kids loved the swimming pool!

to bar at 9:30pm got a drink then was told they were closing

dinner at letrecu was amazing but very expensive. jamaican bobsledding was great. spa good.

the spa is amazing, activities immense, and food terrific

and the spa area

loved the butler service and the spa was first class

the zoo - a real addition to a spa resort