the spa tub was great

a lot of attention to details , bath crystals, hand sanitizer, masks, large spa bath those were real nice

were very confused about parking

location and fireplace in room

the fireplace was lovely

people in this area are friendly, and hotel is pet friendly

sheets, pet friendly, plenty of parking

proximity to the golf course

wifi wasn't working so i was disappointed i couldn't get the things i wanted to do online done

nice pet potty are with bags

breakfast was good

just the pool closing early.

no room service

the staff and location, parking was free

my daughter loved that the pool area stayed open until 11pm.

i thoroughly enjoyed the fireplace and spa bath

a large room and spa were great

spa room was one of the most incredible rooms we ve ever stayed in

there wasn't any milk or regular half/half for breakfast otherwise everything was great

the wifi in our room was poor

pool and spa were very nice and the breakfast hit the spot

had a room with a spa tub in it, and i would request that anti-slip stuff be put in for safety or a grab bar to

and breakfast were the best i have ever stayed in everything was great

breakfast should be till 10am

didn't have breakfast

just kids running and being loud around 9-10 pm last night

the pool is down. wish we knew when we booked. the kids wanted to swim.

the beds was so soft i love the pool and bar area ud83dude04

kids shouldn't play football in the pool. when you are trying to swim relax.

it was not an equivalent room to what i booked and was charged an extra $75 for a pet fee

only thing was the light above our spa did not work

pool/spa not working

some of the lights were burnt out and the spa bath the handle wasn t working to fill the tub

pool/spa area out of order the breakfast area was shut down until further notice the fan in the bathroom

the pool and spa was very nice and well taken care of

the spa tub & bed was great!

the spa bath was excellent. the living room was clean and comfortable.

enjoyed everything, spa tub was even clean

i slept like a baby and the spa bath was very good and i enjoyed my stay.

the spa tub in the room was huge and the location was close to everything

spa tub in our room didn't work

pool and spa looked nice

the hot tub / spa was closed due to a leak

was super upset that the spa was closed that should have been mentioned hence was the biggest reason we went

parking was ample; free wifi & tv; hot tub was good but they were painting in the overnight hours and closed

spa tub was not clean

always clean welcoming and good breakfast for the price

the free hot breakfast was very good! the hotel is very quiet and clean.

the hotel is well maintained, and breakfast is great.

nearby, large and comfortable bed, tasty breakfast, west bend city is really nice, many parking

we enjoyed eating breakfast on the outdoor deck and playing pool in the common area

the bathroom needs a spa day makeover!

they had no pool, but had a weight room

wore a pair of gym shorts to breakfast and a female guest complained and the manager told me to put some pants

towels in the room so we had to ask for some, we went into town for a day and can t back after room service

i like that that had a gym. that s about it.

breakfast was fabulous, offering a delicious and varied spread

street parking available, the food was fabulous

breakfast was amazing - compliments to rick!!!

parking is onsite and off the

a bit of an orientation about parking, getting in and out after hours and lastly choosing your breakfast and

were staying at the hotel for a wedding with a group of friends- the fact that the hair salon/spa was in the

spa smell in the hallway was noxious.

we each (two of us) had wonderful 90 minute massages at the spa which looks spiffy and welcoming and is attended

location and amenities, including spa and restaurant.

a very nice location with great views, we found the hotel charming and very romantic in the king spa

bring our puppy with us was a huge bonus, and we appreciated the thoughtful touches of providing pet bowls and

the wifi wasn t strong enough.

wifi is excellent, and parking was convenient

spa suite is weird

too many kids being over served and causing chaos

i recognize this is a pet friendly hotel, but that should not exempt them from city ordinances that say animals

room service was amazing. bed was very comfortable.

that's something my friend and i always get,, but it was already almost full with the mini bar items

the massage at the spa was out of this world

spa and amenities in the lounge were above and beyond our expectations

super the building of course spa great wish i had more $$$ for that pool of course wanted to go to blu reason

the room was very clean, the food was awesome and the spa was the best

we are hoping to book a longer stay next time so we can utilize some of the spa services

the modern room layout and spa like bathroom!

location, heated pool and friendly staff.

we love the pool and snacks available for purchase in the lobby

construction around building. terrible wifi. no daily room cleaning.

we had a day away from our kids all we wanted was a little peace and quiet and a morning to sleep in but that

the full kitchen is a nice option

the kitchen staff was attentive, and the breakfast was delicious

great continental breakfast variety. kitchen staff very friendly. room was a great size.

the hotel doesn't have a pool, but they do have a splash pad to entertain the kids, but the water was freezing

i loved being able to bring our pet but i am not sure i agree with the $75-$100 fee for her to spend the night

boyfriend and i stayed in the king suite and loved the spa tub

the room was nice especially with the spa tub that allowed my wife to unwind and relax.

bar staff was kind of rude

kids loved the pool table in the lobby

room service trays could be picked up more promptly

mold in bathroom. spa not working. junk all over outside

we found random tape come out in our spa tub.

to update the spa tubs or put the price down

said there was a pool/spa with a hot tub

the on/off knob fell off the spa tub