the day and at night was very help full we are english and they understood evry word we said the parking was

were no breakfast-buffet, you have to order breakfast at the bar next door where they don't speak english

free parking just outside the building

big room, lovely shower, accommodated our electric bicycles, restaurant and bar popular with locals offering

lovely quiet place, this time of year! good wifi. lovely rooms. concierge was very helpful

good value excellent parking very safe

kitchen was rather poorly stocked and the room fridge froze everything, probably needs replacing, a

very charming place with nice reception and kitchen...

car parking was excellent

there was no info about the wifi whatsoever.

central, great value, clean and a bar restaurant below.

the owners were very generous; our luggage didn t make the trip so they did 3 days laundry for no charge and

spacious room

reserved the spa and to our horror hadn't been cleaned since the prior use

the pool area it was amazing with the mountains in the background clean crystal blue water and really

was one night that it was so hot we decided to open the window but as our room overlooked the bar area down

e items replaced quickly when they run out & the option to get coffee from the bar area at breakfast time each

in the pine forest -beautiful swimming pool-lovely home cooked meal- gorgeous building well-restored- lovely

nice swimming pool and area for kids

very nice pool

place to relax and unwind and with a lovely pool

so much a dislike as a suggestion - as the hotel does not have pool service it would be nice to have a mini

good restaurant, but the choices at breakfast was a bit limited

) the pool is a lovely addition

the pool had many dead wasps and leaf debris floating in it and although there were loungers around the

a sumptuous breakfast to start the day

we were alone in the hotel it was a little bit empty and breakfast maybe to poor and only after 8am, what for

the gym & jacuzzi might as well be non-existent (but we expected that based on other reviews)

there was a small, mini bar type fridge in the room (502), that wasn't working

breakfast adequate but extra coffee and some fresh fruit would have been appreciated .

breakfast ok but not resupplied from kitchen often enough

the bar didn't open until 17

spacious rooms, enormous comfortable bed, lounge area, good wifi, relaxing spa bath, tv, balcony,

such a cool place, so clean, so fancy looking. having a spa bath was amazing.

spa bath & bathrobes were welcomed

pool is great after a hot day

swimming pool was not open in the season we went (end april) maybe booking

the spa was great, we enjoyed for 45 minutes for free with our daughter, courtesy that the hotel

there was no cava in the room as stated on our booking. the spa area was a huge disappointment.

were doing maintenance work on the indoor pool and i didn t have a chance to use the spa

spa facilities are really bad

the spa pool could be warmer, in line with what one would expect from it.

chairs and setees and nice swimming pool with well maintained gardens, beds comfortable and spa shower in

especially the spa facility

we couldn't get a massage or use the spa

i was booking to get my nails and toe nails done in french polish , i was asked if i wanted the spa treatment

while the rest of the staff was very nice, they even changed our room on request because of wifi

we got a very comfortable bedroom with a spa bath

spa bath in our room was amazing and great value for money

very small lift. instructions for the spa bath not very clear.

big bathroom with thermal spa bathtub

great spa bath, clean and centrally placed

there was no gym or spa which was listed on facilities. no information given to me about this.

spa was available to be booked for an hour of private use for free

didn't work cleaner left dirty cloth in sink one of the lights didn't work no spa open staff didn't even ask if

bar only open 2 days a week. spa area is only one sauna.

wifi quality is very poor, for anything other than surfing the internet

we had a superior room which was well appointed, only comment was no spare pillows in the cupboard, the ones

spa and the balcony was enclosed, just an open window, would have preferred an open balcony

clean hotel , mini golf and ping pong table for kids

nice pool bar with great food

the pool bar was very reasonable for money and the portion sizes were large, enough beds by the pool

spa was closed

big room, comfortable bed, spa with sauna. staff is extremely helpful and kind

is no spa , just sauna and jacuzzi which were closed for four days of our seven day stay, which we had

jacuzzi & spa being closed but no indication of that when booking

hotel has a weird smell - in the halls, in the pool area, spa area, etc

the room was lovely and spacious with fridge and tea/coffee facilities and aircon

spa bath not quite what i was expecting

got a room with the spa bathroom room as it was one of the last rooms available: the functionality of the 'spa

bed comfy and loved the spa bath

was shown room with jacuzzi bath and spa shower for an extra 15 euro s per night

spa and hamman were closed not much to do in alicante

- wifi connection is really slow - spa area is very small

spa tub and body products were present

the spa was closed.

clean early check in available balcony nice staff

wifi didn't work, and i needed it for work

the wifi did not work on my phone.

was a short wifi outage but that was being sorted by an external company

wifi signal was very poor

you can also request an early check in or late checkout, we changed our checkout from 11:00 to 12:00

she helped us check in early when my kids weren’t feeling well, and was incredibly sweet and helpful from

great service, location, rooftop, gym, flexibility.

no mention of breakfast times, no details about the gym, and no information about the hotel s amenities

she helped us check in early when my kids weren t feeling well, and was incredibly sweet and helpful from

was very central and within walking distance to bars and restaurants

the spa with the views of old town is amazing and the stuff really friendly and helpful.

necessarily a complaint but we kind of hoped for a bigger spa area (unfortunately no steam room)

location and spa facilities, combined with nice rooms and not to forget a very nice and helpful staff

very good facilities like pool, spa and really nice restaurant

fabulous spa area and rooftop bar from which you get a perfect view of the castle

thought the hotel had a spa but this service was out-sourced

comfortable rooms, good breakfast, good personal

section of town, esplanade also a few minutes walk as are shops , cafes restaurants, harbour, casino

laundry service available at the hotel, but minimum amount charged is 25 eur

i liked everything. however, breakfast could be better. that s merely my opinion.

would be amazing if there was a pool / spa onsite

felt it was overpriced. missing key facilities such as bar, spa and swimming pool

expected to find a spa somewhere in the hotel after strolling through your website, and where a little bit

hotel is pet friendly, i m traveling with dog

really listened to their recent reviews as there were no issues with staff, breakfast or the room

breakfast was great

i cannot say more, very good wifi

they organised an accessible room for her with an early check in and at breakfast the staff were extremely kind

noisey bad hours for restuaunt and room service

spare bed (sofa bed) was uncomfortable even for kids (the springs could be felt way too easily), and 2 kids had

but it was nice with plenty of sun beds around it and a bar near by - it s nice that the spa area is free to

you can also find here nice size gym and great spa area with jacuzzi placed right beside the window from where

excellent facilities. lovely spa which gave us a perfect base whilst waiting to go to airport.

location was okay and the rooms are comfortable clean and modern. the spa is fantastic too!

we loved the staff in the bar and the access to spa room and loveky room with bath

the staff were extremeley pleasant and helpful and i indulged myself with two massages in the spa with the

stayed in the king suite with spa bath which was extremely spacious, light & airy

the hotel's gourmet dining and luxurious spa ensured a truly relaxing and memorable experience, making my stay

excellent location and breakfast! a spa welness and gym: top!

lovely pool and sunbathing area and spacious garden with deck chairs

indoor pool and spa were closed and outdoor pool had not been cleaned, so neither could be used.

guests were loud and rowdy at times, especially early hours of morning - spa not open on the sunday - hardly

the spa , the view

the spa was very relaxing

i used the spa facilities and we had a lovely dinner at the hotels restaurant which was very good food

spa options are rather limited and pricey for what is offered

and always helping also marian (i don t know if i m spelling her name right) she was the spa receptionist

fabulous spa treatments, great location

2nd pool over looking the marina and spa area aren t available to guests without an extra fee

standard room excellent, liked the spa bath & bathroom, fabulous view over the marina