thermal spa was great and the rooms were well set out and comfortable

spa the food atmosphere great few days.

only complaint is i feel if you re booking a room, access to the spa should come with the room

the spa was closed for some reason

beautiful xmas displays,great spa facilities, great breakfast, lovely bar area

the on site spa and activities.

it's a shame we did not get there in time to use the pool and spa area as this looked good

is trying to be something it s not ie a spa facility- with buyagift vouchers we thought we were going to a

love staying here, in the hot weather the swimming pool and spa are fantastic.

spacious room, good spa area, good activities.

the spa staff were unbelievably rude

the kids enjoyed the swimming pool

free parking and nice breakfast

no option for a continental breakfast

kids bed had broken slats

bottles with ice for our day at santa pod will definitely stay again and hope to make use of the spa and pool

the spa was lovely - again, in another part of the complex but less than a 5 minutes walk from the

we will be back and will make sure of the spa and treatments

lovely welcome, nice clean layout, room was great and enjoyed the spa nearby.

amazing modern hotel with tons of perks inc the games room and gym with spa facilities

great leisure facilities with gym and spa facilities opposite hotel

how clean and professional spa was also amazing

we were able to use the y spa

the spa area was perfect,clean,spacious and very modern

the y-spa facility was excellent

bed was very comfortable. spa is amazing.

champneys flip flops on arrival, large pool, good spa facilities, staff friendly, food very tasty, rooms are

from the friendly, kind and professional staff to the room overlooking the waterfalls, the spa facilities and

nothing was to fault at all spa facilities are amazing

pool warm but spa baths could be warmer

i didn't try the spa facilities but next time i will

and a friend stayed here for a weekend break, we was a little disappointed that the spa and pool closed earlier

staff and spa were amazing and very helpful

spa facilities excellent ud83dudc4c staff very friendly and helpful let us check in

great hotel with use of spa facilities

breakfast ok

the breakfast was good. ghe room was clean & cosy

breakfast okadequate facilities

i had an excellent malay curry breakfast.

they made us fresh breakfast every morning

ah,was disappointed no spa as mentioned in some reviews i read,and

i wish you had a spa !

excellent just minutes walk to the main shopping mall and dining places, room was very clean and spacious, bed

spa and treatment was a disappointment as only one lady works there and normally fully booked

gave info on service they had in the health spa on arri al so we dont miss out

spa and breakfast

the pool and spa was lovely, very relaxing

an amazing hotel with swimming pool, spa and gym included; i'm so grateful for the receptionist who help me in

liked that there were spa facilities and that there was a pool

didn't use the spa facilities but saw plenty of families going to use it

friendly staff. room upgrade. late check out. nearby facilities.

perfect location. great bar and room service menu.

made me a bit nervous not having a guard with two small kids

dusty room everything was dusty the hotel would have been better if it had a gym or a pool.

shame it didn't doesn't have a gym

would of been nice for some sort of spa type facility there

hotel was fully equipped and great gym facilities

view the golf area well taken care off

i think breakfast should be included and free for kids

stains on the closest toilet to the gym.

straight off a1 and easy parking

clean, lovely big room (junior suite), beautiful old building, good quality breakfast, excellent parking

wifi was rubbish

the room over the hall however someone had clearly been sick in there the night before as the carpet was still

the curtains open everyone can see straight into your room plus it s noisy in the morning with kids walking

didn t get time to use any of the spa facilities but it looked lovely

we also had the couples roman bath experience in the spa this was out of this world

sadly couldn't use spa whilst there so can't comment

room was lovely and clean, food was delisious and to top it off the roman spa couples experiance was brilliant

the spa was additional to use - which is very picky to say, because everything else was fab.

spa available but we didn't use it

room and good shower sky sports on the tv in the room good wifi connection fantastic gym perfect for business

immaculately clean beds,airy rooms, great breakfast and so close to the venue we were visiting, super value for

couldn't access the wifi in my room and unfortunately couldn't get the tv to work either!

fault the mobile signal was very bad inside (ee ) , perhaps some kind of notice in rooms of wifi password , as

nice size room with ensuite, free wifi, tv and tea coffee making facilities

comfortable bed, breakfast, environment, lady on reception so helpful

hot water & breakfast

everything was great. service, breakfast, room. fantastic location.

the bar closed to soon we came in to find it closed

the pool and spa facilities were also really relaxing

the spa was fab- and the staff there too

free spa access, beautiful grounds, helpful staff

a great price and the use of the fitness spa facilities

the health spa minutes around the corner was so relaxing and available each day at no extra fee