downstairs exercise room, pool and spa were big pluses

the pool area in the basement seemed to be well maintained

gym is fully equipped and well maintained

wish there were bottles of water in the room. complimentary breakfast would be nice as well

great breakfast place right across the street

nice spa and restaurant

the spa was fantastic and relaxing, the pool was fun i enjoyed the restaurant during the afternoon

the pool area was lovely, spa was one of the best we ve ever been to and the butler s pantry was the cherry

the pool and spa service was amazing, as well as the drinks

the pool and spa was closed due to covid

my wife used the verbena spa and exclaimed it was one of the bet treatments she had ever had

the spacious fitness area was well-equipped with a wide variety of machines, and the spa was a

cranes and banging sounds at 7 am on a saturday), and also didn t let us know both the pool and spa would be

ground floor bar and restaurant areas were very very busy at nights - uncomfortably so as a hotel resident

room service was also excellent

no spa here, it said this property was a resort!

pool bar wasn't open.

there were people smoking walking around the pool area, and there was kids in the pool aswell people that don

my kids enjoyed swimming

not a good place for kids , pool is way to small .

spa was closed (but was still being promoted on the tv in the room, and on pamphlets) which was

have to schedule for spa and they don t tell you that

nobody attendant around pool on an 80 degree

pool was packed

very pretty hotel, cute rooms, great pool

decorated, quiet, and spacious room with comfortable bedding, a large bathroom, convenient coffee, and access

the spa is not close to the gym. gym should have steam showers too or sauna to use

the spa is not close to the gym. gym should have steam showers too or sauna to use

loved the gym

traffic around hotel was horrendous. very limited room service

if anything, i would ve liked if they listed the pricing in the spa menu available in room

my kids favorite was the pool, spa services and executive room

closed spa and having to pay for wifi.

woman at the front desk of the spa was rude when i asked her a question about the cabanas.

we had massages at the spa and they were amazing

pool and spa were great, lobby with live music was also a great welcome.

location and cleanliness. staff was very helpful. loved the exercise and spa facility too.

parking expensive; no breakfast available for room service

room service

to' lots of young people drinking and being very loud, sitting on the entry steps ,,,no room for kids in the

i actually took a shower after my massage in the spa because the shower was much better there than the room

bed was like a cloud. service was perfect. location great. spa fantastic.

great spa and gym, would definitely recommend. nice outdoor area with pool.

spa could definitely be better

staff were very good, every one was polite from the check in,room service, spa staff and the cleaners

only disappointing thing was that the spa was closed because of covid but i didn't have time to use it anyways

spa was awesome!

spa was beautiful

beautiful hotel with great restaurant and spa facilities

spa but staff tried to make outside hotel arrangements

as was the spa menu and i think post covid it's ok to have laminated docs for folks to review

pool and spa was great with lots of clean towels available

the staff in the spa was not friendly and very difficult to deal with

-spa services front desk slow

dropped into the spa and got a tour, considered the spa pass to enjoy the steam room, sauna and jacuzzi in the

parking is tight

parking limited.

there was more parking at the hotel but the parking near the hotel wasn t far so that s not a reason not to

the common space/patio near our room was cozy and beautifully decorated with a very cool coffee bar

parking spots are sooooo tight, especially when other guests with gigantic cars insist on squeezing

the gym is under renovation so you hear that all day and a bar under my window spent the entire time jackhammering

the gym was great when it wasn't under construction

the kitchen is nice and you can borrow bikes

the gym is under renovation so you hear that all day and a bar under my window spent the entire time

more direction on how to get to check in would have been appropriate when we called from the parking lot

the grounds, restaurant, pool, staff and rooms were all exceptional.

staff , large clean room with nicely arranged furnitures and materials , well maintained swimming pool

first, the pool was a little dirty

car parking on site and excellent gym nearby which you can use as a

very nice and clean hotel with free parking garage for guest

towels were all used and overflowing from the laundry basket onto the floor

i have 3 young kids and don't even smoke

location, room service menu

location, pool, free parking, excellent breakfast, and shuttle service.

parking wasn t that great.

from the easy access to the parking and knowing there s a spot available at all times, for you, to the warm

parking was tight. price was high for a moderate room. had a off smell.

wifi was a little slow on my first night but this was attended to by the heywood team very quickly

of staff to recommend restaurants quiet ac and comfortable bedding outdoor seating free parking

not enough parking.

not ideal to not have a 1 parking space for each room at the least

the staff was kind. chef was a wonderful omelet creator each morning! the gym was spacious.

we enjoyed watching the soccer game in the bar area. the kids enjoyed the swimming pool.

my kids had a blast

restroom sink peeling laundry out of

free bar drinks and the breakfast was stellar and the room was excellent.

the pool and spa isn t working, closed the whole area. gym is way outdated

hot tub/spa was closed

pool and spa area were a great place to relax

hotel was big and had plenty of amenities ! bar, big pool , restaurant! beds were comfortable!

no laundry room

wifi hogging my phone like forcing to use it instead of my data. then bombarding me with adds

park in front of unit. parking lot well lit. staff pleasant.

the bed was good. the internet worked. the tv was good. parking was good.

pets are welcome.

wifi isn't truly free ($2.99) tub could use a coat of paint

the saltwater pool and perfect surroundings. great spa and great service.

pool was nice but it needs to be separated from all of the kids splashing, screaming and jumping around

loved the stay, my kids really enjoyed it. the view was very pretty.

pool, gym and sauna facilities

things that could have been better- we tried to enjoy the pool, but- a large unruly group of kids were at the

pool hot breakfast staff clean rooms hot coffee all day location

people like to linger in the parking lot but still felt safe.

facilities were nice and clean and the breakfast was excellent with eggs, sausage, biscuits and gravy and the

i wish they would have said they had an indoor pool. we would have bought our suits.

hair dryer didn't work, the wifi didn't work and the pool had windows were everyone in the lobby could see you