cold pool

breakfast was lacking items.

able to connect to the hotels wifi, blow dryer cord had crud all over it, and someone tried to enter our room

good size room - quiet and free parking

unfortunately, the breakfast has been reduced to wrapped and prepared items as a result of covid-19

too much clorine in spa should put less burns the eyes

family place pool,spa and games all together so you can relax while keeping an eye on your kiddos

nothing the spa tub was horrible and the room it self was very disgusting and not satisfied

spa was closed for maintenance

that the pool hours are 10am to 10pm.. should be open at 7

pool and spa was open, friendly staff, clean room, hot breakfast and location.

staff at reception, easy access off highway, well lit parking lot, complimentary room

it appeared that the pool was closed

the continental breakfast was delicious and had different warm options all three mornings we stayed

breakfast was so-so, but it was on par with other hotels in this price range

breakfast had a lot of options and a gourmet coffee machine which was excellent!!

location was great. adequate parking.

breakfast was basic, which was fine, but if you are expecting more options you will be disappointed

the breakfast could use some help.

breakfast, eggs, sausage and waffles

super cute ! clean . pool and spa were nice.

the location was great and easy to get in and out of. pool and spa area was nice.

room was very clean..pool and spa were wonderful and breakfast was great as well

shower had black marks in the bottom of it, our spa tub faucet was loose(moved all around), we were charged

the pool and spa area is beautiful

spa and hot tub not open - but not hotel's fault :(

went to the spa and it was amazing the spa staff for super kind and my massage was probably the best one i've

pool n spa being closed

the hot tub in the pool/spa area was broken and out of order

upset that the pool and spa wasn't open

location, warmth of staff, clean swimming pool, clean facility, obvious upgrade in facilities

was way too hot, and i did not like the fact that we were not allowed to bring beverages into the pool

they were able to accommodate me for an early check in as well as a late check out and where overall just very

location staff cheerful, helpful and friendly cleanliness pool open and clean

the skywalk to the arena and the pool

location staff breakfast parking

comfy beds. was very accommodating to my kids and pet

ability to log on to personal netflix account easily from the tv, pool was shallow so smaller kids could play

the parking lot was cleared of snow and ice and was well sslted

ability to log on to personal netflix account easily from the tv, pool was shallow so smaller kids could play

spa was amazing

spa is closed sundays and mondays and the pool was broken

in a tower suite, beautiful views of the city and an amazing spa tub w/ rain shower really made the night special

they have sauna but only for women when spa open at additional charge and valet parking is $45 per day

the spa wasn't open.

hot tub/spa was not working for the duration of my stay, but was the reason i booked my stay

spa was closed the entire stay

breakfast was great

free parking

it is clean, breakfast is good and staff is always friendly

booked a room here because it was the only one that had a spa in the room

was close to van adel arena, parking was free, and staff were friendly

close to calvin college. lots of parking

the location was great and they had a swimming pool and breakfast as advertised.

it's clean and it's got free small breakfast

lazy and did not interact much, smelly hallways, had to get extra hotel key to access the pool, spa was empty

pool also not available due to covid but understandable

breakfast clean and pool

pool was down for mantinance.

the wifi make life easy to keep in touch with the family and colleagues

booked this hotel because of the spa bath, and i paid $126 for one night

spa did not work

was no free wifi, the curtain barely covered the window, towels were very rough, no breakfast, no

i was not given the wifi

shampoo, durty stairs, no elevator, bad bugs in the room, white towels grey color, no hair dryer, wifi not

the spa tub

the king size spa tub room

spa looked over used or cleaned too often, coating was coming off

they also helped me with an early check in which was greatly appreciated

parking lot was not plowed so no where to park except far away

smelled like cigarettes and i payed for a spa room that i could not use because there was no hot water

the included breakfast was actually one of the best set ups i have seen

breakfast was awesome

the room was large and comfortable. very clean. the breakfast was one if the better

a lot of kids in the pool and hot tub but it is to be expected with it being summer and all.

still the pool and hot tub needs to be warmer

for the pet friendly room

parking was free and it was easy to get to

children enjoyed the pool & adults the hot tub

pillows sucked made my neck hurt and did not see anything for hot breakfast

pool is cloudy, the spa tub is green water with a bad stench

pullout sofa sleeper in suite with spa was a pleasant surprise offering larger comfortable seating for watching

we would have liked to use the spa area which was closed and also to sit outside in the evening.

spa was broken

spa down, not as clean as expected, first room had non functioning tv, second room better but had a