great spa and good food

we did not utilize the restaurant or spa but hearsay was very positive

the property is very nice and clean. it s nice to have a spa on site as well

staff was friendly, the atmosphere was romantic and peaceful, the food was delicious and the spa was relaxing

everyone from the front desk to the restaurant and spa staff were wonderful!

we stayed fir the spa and lunch

the spa was closed at 4:00 on saturday and on sunday

the spa treatments were also good and the staff made our anniversary even more special by putting us in

the most comfortable victorian period bedroom with an excellent en-suite with deepest excellent spa tub i have

wifi in room and staff blamed it on apple products

no breakfast:(

was no area to have your breakfast

spacious rooms and a quick, convenient breakfast with good coffee

easy access to parking lot

quiet, clean, good location, good parking

large pool and sitting area with sauna.

toilet rocked literally, no luggage trolleys to find but staff had one using for garbage and laundry removal

of parking, no stairs as primarily on ground floor, nice pool area (but didn't have time to use it)

convient and indoor pool

no towels when i got out of the pool

the pool is good, but they have taken out the spa (covered over with cement) and the sauna did not seem to work

the bed was very comfortable and the bedding was spa like

pool & spa were great

room service breakfast was not great for the price, had buffet last time and it was excellent

great gym and pool options

advertised on site, gym included and spa also the breakfast was supposed to be included

because of covid there were no spa pool

the advertised spa was out of order and the sign was not new

no spa available

convenient location for our stay in kitchener

pool and spa were under construction- was not able to use

it was kitchener after all, not montreal or ottawa

was great as we were visiting family who are located all around the kitchener/waterloo area

comfy bed, heated tiles in bathroom, well illuminated room, the staff were very kind and helpful, room service

construction and entrances are changed. parking lot is inconvenient. dusty.