spa water has a very strong fragrance added to it

lake view rooms are comfortable, there are pool, hot tub and sauna

beach, patio, courtyard, lawn games, kitchenette… it’s all wonderful.

the one bedroom was very spacious and very well equipped with the essential in the kitchen

how stocked the room is from extra towels, to the equipped kitchen

the unit was very spacious for two people and had every amenity you could need during your stay

no wifi in the units. had to call .

the staff was very nice. the area was clean. the condo very nice. patio fireplace.

there was also crumbs in the living room table and kitchen counter

two bedroom villa was spacious for our family of 5 and washer/dryer, full kitchen, and three bathrooms were a

- great valet and bellhops - good food onsite (limited options though) - comfortable beds - big spa like bath

separate swimming pool for adults with the very chill vibe and access to spa facilities

spa was limited

the spa pool was disappointing

we thought there would be some things to do - the spa closed early, the water in the lobby wasn't put out during

girls loved the pool and private movie theater

kitchen is fully stocked

of the pool/fitness club isn t till 9 in the morning, and on some mornings they were late to open

underground parking was less than ideal.

- no room service and not even a delivery option from restaurants in the village; plan to cook for

spa and pool

spa was fabulous as was the free champagne on check un

extra spa charges

pet-friendly rooms are on the first floor with patio exit as well as a side door exit

hyatt has all the amenities that adults and kids could ask for.

hotel was clean, modern, and had a cool restaurant / bar and cycle hire

awesome plenty of parking and dog friendly

could possibly have an elevator for second floor. more parking needed.

there were issues initially with parking etc due to the snow but the crew there was doing what they could in

they haven't provided basic cutlery, woven to heat up the food, wifi instructions are unknown and the reception

the hot tub/spa is about the length of a lap pool and could probably seat 20 people

the huge spa (50x6) was closed

pool and spa out of use, was looking forward to a swim after long journey.

we could used the pool and terrace but not spa doors opened on the patio and windows in the rooms can be opened

only disappointment was that the fire pit by the pool was not working, and the spa was not working during our

it's great that they had spa and pool facilities although we didn't use them because we were there mostly to

pool and spa very nice, clean and warm

the spa was nice and hot.

the outdoor pool and spa was cool particularly at night though it did have a ton of bugs and various other

small, overhead fan didn't work, bar restaurant prices to high for what you get

clean and close to town and donner lake. the spa was a plus too.

they have a spa but i forgot to bring my bathing suit :-(

wished to try the spa but ran out of time

the fire pit and spa were enjoyable

room we had was large enough to accommodate my two teenage kids, and my husband and i comfortably

spa needs attention

the pool, jacuzzis, and spa facilities (sauna, steam room) are great with view of the mountains and slopes

, hiking, golf), restaurant/food options, spa services and shopping

i enjoyed the spa pools, love how they decorated the surrounding trees with lights too

the senary is amazing. the staff at the spa were wonderful. love the spa.

room was on the first floor facing the pool/spa area (#124)there was a noticeable clinical odor to the room

ample hotel parking

pool heated

parking is close

rooms are spacious for their price and the resort has good amenities like pool, hot tub, gym, ski check-in

the pool

easy walk to everything i needed. friendly staff, clean spacious room, ample parking.

i love the location, the pool hours, the comfort of the beds.

services during the stay such as breakfast and daily housekeeping or the use of pool, jacuzzi or gym we understand

than i tried to go to the pool again had to get a new card

liked the indoor pool n spa with a nice fireplace n bbq grill outside plus breakfast us great from 6 to 10 am

good wifi, nice pool and quiet

the carpet in the room needs cleaned, my kids feet were black after walking around without shoes

the gym and pool were clean and nice as well

pool and facility were clean and nice

the spa was first class

friendly and helpful staff ------- great room with super spa tub

the room was clean and updated, the spa was phenomenal, and the food was amazing

food at the spa was good but there was no waiter

the spa was out of this world every one of your staff truly cares very personable

loved it! the hotel, staff and conference rooms were great. the spa was amazing!

photos running on screens throughout the casino floors, the rooms were like being a queen and the spa was

i loved the spa tub in our room

as we would expect for the italian style we enjoy while there, and have huge bathrooms with large spa tubs

bad thing is that in the middle of the night, someone's car alarm went off in the parking garage for a long

having to walk through casino with luggage to get to the elevator to go to hotel tower.

so it virtually doubles the price of the room and i'm handicap so i can't use the pool or the gym or anything

parking was very accessible and close to the downtown hotels for an easy walk

a bigger gym to workout in

parking was a little tough but nothing that wasn't expected

and the lobby spa water was

spa and jacuzzi not working but listed on web site

they never answer the phone no room service the vender machine not working no

nice lobby area, nice bar very friendly, nice restaurant and didn't have to go anywhere else

noise of all the kids on-site for basketball tournament

the spa on friday was open only until 9:30 and saturday until 8:30

sauna and spa area was an after thought and not the focus of the hotel

did not come until asked at 4pm restaurant closed for event - not told no pool/spa no valet between 12midnight

experience we had with a pet

epg / sat thing, many channels scrambled or with weak signal lack of washing powered in guest laundry vending

self check in and option for spa suite, and other options.

room was beautiful, clean, huge spa tub not far from the bed, very comfy king bed

we only stayed 1 night so didn t have time to check out the spa or pool

newly remodel rooms were amazing. spa suite was huge and beautiful.

parking, $45 is insured and there are no other options which is a strain

spa (hot tub) was closed the whole time but the pool was open

the spa bath was clean and room very spacious

indoor pool was cold, the spa was still out of order 6 months later from our first stay in june

pool there is no spa jakuz

everything else. the spa tub was amazing

and spa closes early and buffet was close and left really dissatisfied i was really looking forward to

parking was difficult

theres lots of activities for the kids, like bowling, go karts, and the best part was the pool

casino is great with many games

liked that everything i needed was in the hotel for myself and the kids so i didn t need to leave the grounds