pool was spa were in bad shape. room fan did not work and the water pressure was way low.

small bathrooms old pool and spa not up to standard no breakfast in the summer

no indoor pool that is close

thank you for being pet friendly

sauna was disgusting and has not been updated since the 60s, wifi was around 2mbps, the bathroom fixtures were

outdoor pool and spa area beautifully done and accommodating to unwind in

pool and spa area were very nice.

spa and pool were great

wifi wasn't great in the pool area.

shuttle to aspen stops right in front.

- so on snowy cold night walking to spa in bathing suite or comes back to the room wet is very challenging

location , nice spa , especially the steam room, and staffs are great

the jacuzzi and spa had hot water problems which they were working on

also wanted to point out that the hot tub, pool, and spa didn't work while we were

hot tubs, pool, ski storage, and spa steamroom were also pluses

clean property, with spa and kids area

clean property, with spa and kids area

clean property, with spa and kids area

right beside shuttle and great amenities (restaurant, pool, etc

great place for families and kids.

great hotel, pool and hot tub and perfect location. close to everything in aspen

the staff was exceptional from the valet, front desk, room service... every area excellent..

pool area at night was lovely

rooms are a little tired inside and the pool is very basic and not very big

single detail was on point - amazing rooms, great gym, great food, i could go on and on

free shuttles to and from the airport, around town and to aspen highlands

and well-appointed, the prompt transportation was much appreciated, and we really liked the pool/spa areas

service swimming pool /spa bus transport

room exceeded our expectations, looking like a proper ski chalet with lovely dining and kitchen area and living

access to the gym, pools, cleaning services, private parking, close proximity to the center of town

but who needs to walk when there is the shuttle bus that will bring you and pick you up anywhere in town

breakfast would have been good to have some hot options e

breakfast was very sparse. not well stocked and second day was leftovers from previous day.

), fruits, tea, bagel, yogurt plenty of parking area large room highly recommended

breakfast was mediocre

beautiful river views on one side of hotel. well-lit parking.

ski rental shop right next door, free parking

the breakfast was very nice.

pet friendly and clean.

great parking

perfect and cozy. loved breakfast.

we liked the kitchenette set-up. and that parking was free.

shuttle to town / transit adjacent free parking good coffee shop on square large room trails

when rain started at 5pm and didn t let up we didn t want to take shuttle to town then wait in rain for

the pool and hot tub situation could have been a bit better but that's us being knit picky.

shuttle service to town

lights are flickering in the kitchen where two lights are nearly out

property was beautiful and clean except for the indoor spa and pool area

gym and spa were wonderful

the staff and spa were beyond amazing!

were available to guests on the website it seemed like it was only for guests who purchased a spa treatment,

negative i can think of was the bathrobes and spa towels were ratty looking with holes in the robes