the pool and spa were refreshing

stayed with my mom: we loved the tranquility, relaxing at the pool and jacuzzi

breakfast ( love mark s new hash browns ), spotlessly clean, super comfortable beds and free parking

good access for parking

parking was tight, pool was out of order during our stay.

bay resort & spa is fabulous, our stay had everything that we needed (view, service, amenities, pool, bear,

spa tub really hit the spot.

spending an extra night would have given us more time to enjoy the pool and spa facilities

had a spa treatment and was very disappointed because i could hear people talking and laughing throughout

- spacious rooms

booked the queen bedroom with a spa a little outdated but a good and clean bed was, i am not happy with cleanliness

comfortable stay. the room was clean. enjoyed the spa bath.

only one very small bar of soap for 4 people

there is nothing there to entertain kids but with the free wifi my kids were good watching youtube and playing

breakfast was moderate but good, room was large and clean.

excellent wifi, perfect location

easy parking

staff accommodated our needs (early check in, late check out, cleanliness).

room was great, kitchen was fully stocked

had a suite which had a large room with kitchen facilities however the bedroom was small and no daylight unless

also, there was a big spa bathtub in the bathroom

spa treatment was the best!!!

had spa day, dinner at jacks, pool, hottub time later

the property was succesful at promoting the rest of their brand, such as the amazing amatista spa products in

the amatista spa (amatista signature treatment i highly recommend) is for her to get a break from busy life

pool & spa small but very clean & windows let in morning sun

ample parking on site

parking was a bit of an issue

the room is provided with a small kitchen, plates and cutlery

no complimentary wifi because we aren't 'members'

presence of pet dog needs to be specified on your website

breakfast was awesome. it was a home away from home.

ad said there was a pool

breakfast was great. the view of the lake breathtaking.

i am celiac and for breakfast every morning she freshly baked gluten free muffins

the staff was super nice and the spa was a great plus! room was clean and location was good.

distance to downtown and gym, sauna and showers were clean in the spa area

best price ,full kitchen and utensils. clean

spacious clean room. good wifi.

comfortable beds. parking close to our room.

we enjoyed making use of the spa pool

spa pool

clean. convenient. easy parking. great coffee!!

we loved all the ammenities including the pool, hot tub, dauna, waterslide, record player, board games, ping

one little drawback was that the wifi was poor in our room.

we stayed at the parkside spa hotel before the coast hotel and the latter suffered by comparison

spa cleaning in the washroom.

first time in my life that we ordered room service

loved the swimming pool

there are only three floors that are not pet friendly

breakfast was delicious and loved the way it was served

the wifi never worked. parking is not included and you need to pay extra.

the tiered breakfast included in the price was amazing, and varied each day

they even hide an easter bunny surprise for our kids

loved the champagne and cookies at check in. the breakfast was wonderful

you get a discount on the spa and the tea house if you are staying here

on the property, there is a brunch mexican restaurant, a spa with fantastic massages, a bike rental shop, and

t like that the room balcony sat right on top of the new spa area (which looks cool)

noisy people in room overhead ran a spa bath at 2am which woke us and disturbed our sleep

i wish i had time to try the spa or massage rooms

room location was great, on the ground floor just near the spa & pool, bed was very comfortable , nice furnishings

i did not bring my gym clothes , booked spa services elsewhere, and didn t realize breakfast was included

location was good. we loved having the pool and spa to relax

very good covid-19 friendly use of spa and gym facilities

family room was big with good kitchenate. spa and pool are nice but bit small. breakfest is good

love the spa facilities, the courtyard coffee shop and that they are pet friendly.

great pool and spa facilities. super comfy bed. staff very friendly and accommodating.

the gym and spa area was way too nice. i spent way too much time enjoying it!!!

i had a sports massage at the spa and it was excellent

chose this hotel on location and the need for the spa area, the steam and sauna but it is inaccessible

everything you thought you needed was there; pool, spa , exercise room, two game rooms etc

spa and gym good

- nice rooms - nice location - nice spa - good price - free shuttles

the spa is quite small and in need for renovation.

swimming and spa pools a bonus

very old gym equipment. mice in the lounge area !

the gym and steam room closed very early

the old world charm , beautiful reading room, billiard room and bar , we had a wonderfull breakfast in the dining

location, great ambience, the room and bathroom were classy and everything worked perfectly, wifi excellent,

rooftop bar for sipping adult beverages during summer while sun lingers over water

clean, comfortable, pet friendly, excellent location.

location, no extra charge for breakfast, parking and wifi.

i wish there was an actual restaurant in the hotel so we could order room service.

the location is very convenient to the harbor, and they are pet friendly with a reasonable fee

sometimes i woke up to kids being loud & crying. you could hear through the walls at times.

the spa and high tea are amazing

the flowers are fabulous. spa was nice. room was very nice and large.

pool, spa and sauna was excellent

the spa and the onsite patio restaurant !

oh the spa is amazing as well and the gardens will blow your mind

the pool and particularly the spa were not very clean, the door to the terrace was impossible to open, and when

great location, clean, nice indoor spa area

there were so many different options- our kids really enjoyed the waffle maker

a bit old fashioned, gym equipment is limited.

refurbishment was only done in the reception and bar the rest of the hotel is very old fashioned

time, not able to sleep i never requested a quiet room , i requested a room with 2 beds and kitchenette as

room was better than expected as we got a kitchenette which was an upgrade on the room i ordered for the same

gym / workout room - the tv actually worked

were friendly and accommodating, quiet room, very little traffic noise, relatively well-stocked kitchen with

tray was dirty, some cutlery and cooking utensils were dirty, no kitchen towels, bathtub drain didn t seal

the minerals pools and the spa were amazing

really enjoyed the spa and the outdoor hot pools - a visit is included with a stay at the hotel.

they are currently in the middle of a remodel of the spa but you really could not tell

spa treatment. pizza restaurant. outdoor pools.

spa was superb