bar only open 2 days a week. spa area is only one sauna.

didn't work cleaner left dirty cloth in sink one of the lights didn't work no spa open staff didn't even ask if

spa was available to be booked for an hour of private use for free

there was no gym or spa which was listed on facilities. no information given to me about this.

poor wifi!

especially the spa facility

i was booking to get my nails and toe nails done in french polish , i was asked if i wanted the spa treatment

we couldn't get a massage or use the spa

chairs and setees and nice swimming pool with well maintained gardens, beds comfortable and spa shower in

one staff was not very friendly..room service was done at 5pm

the spa with the views of old town is amazing and the stuff really friendly and helpful.

the spa and gym was undergoing renovation

friendly staff, great location, relaxing, spa perfect

location and spa facilities, combined with nice rooms and not to forget a very nice and helpful staff

fabulous spa area and rooftop bar from which you get a perfect view of the castle

the spa was closed.

spa and hamman were closed not much to do in alicante

- wifi connection is really slow - spa area is very small

spa tub and body products were present

your room is close to the gym, it can be a bit noisy

thought the hotel had a spa but this service was out-sourced

gym is very small, but that wasn t critical to me.

location is perfect, bed very comroftable and spacious bathroom. excellent wifi

i would have preferred the details of the hotel amenities/price of the mini bar etc in paper form instead of

noise from street.no room service

lots to choose from, the kids loved the smoothies and waffles

noisey bad hours for restuaunt and room service

views from the upper floors especially from the bar and restaurant on the 25th floor

central location and a bar and restaurant with a great view

location, big and comfortable room with great view, excellent wifi.

but it was nice with plenty of sun beds around it and a bar near by - it s nice that the spa area is free to

location was okay and the rooms are comfortable clean and modern. the spa is fantastic too!

excellent facilities. lovely spa which gave us a perfect base whilst waiting to go to airport.

you can also find here nice size gym and great spa area with jacuzzi placed right beside the window from where

spa was little bit disappointment, water was cold and strange noise from steam saunas heating

breakfast was great, so was the spa area

food in the restaurant was really bad. spa was cold.

hotel has a weird smell - in the halls, in the pool area, spa area, etc

is no spa , just sauna and jacuzzi which were closed for four days of our seven day stay, which we had

jacuzzi & spa being closed but no indication of that when booking

spa could do with updating

and always helping also marian (i don t know if i m spelling her name right) she was the spa receptionist

standard room excellent, liked the spa bath & bathroom, fabulous view over the marina

hopefully the spa area of the hotel will be working soon.

however the spa front desk can be a bit more attentive

nice spa area with a pool, jacuzzi, 3 water jet pools of different temperatures, sauna, gym and stream

loved the spa experience

spa treatment was amazing

excellent hotel with spa great view over the marina

likewise the spa would have been lovely but having to pay for the spa and the swim caps just made it slightly

the spa was very relaxing

the spa , the view

guests were loud and rowdy at times, especially early hours of morning - spa not open on the sunday - hardly

kind staffs, a big room, nice view, good food and a spa pool was perfect temperature x

spa had a lot of things that didn't work

lovely hotel, communal areas smelt like a spa downstairs bar and rooftop pool was really nice

of the hotel was a bit warn for a 4* would have expected better facilities for a 4* (indoor pool/spa etc

the gym is well equipped but if, like me, you like a little spa time and consider booking this hotel for the

the gym has everything you need and can be accessed easily

loved the kids pool

bonalba in alicante - spain is a place to enjoy all the amenities to relax and also for golfers has many advantages

the spa isn t something i d pay for if it wasn t included, if you don t have access to a spa

there was no cava in the room as stated on our booking. the spa area was a huge disappointment.

the spa was great, we enjoyed for 45 minutes for free with our daughter, courtesy that the hotel

spa facilities are really bad

i enjoyed the spa and we got the best service

spa bath was a real treat highly recommend the suite

the spa and pool were not open during our stay

spa , shuttle and mini bar and tv all great

just enjoyed the hole experience of the hotel the spa friendly staff location was ideal for the

we didn't get to use the spa or sauna, but the pool was great and accessible 24/7

modern hotel with atrium, spa and pool, bar, restaurant and an excellent breakfast

perfect room and bathroom. breakfast was varied and offered excellent coffee.

noisy breakfast with many kids.

restaurant and bar also very good

spa treatments

didn t realize the spa was extra.

i love the relaxed atmosphere and took full advantage for the spa services with a lovely massage

beautiful spaceous rooms

the jacuzzi is right next to the massage room in the spa area, not very relaxing when you are having a massage

great swimming pool , spa facilities as well

said, this was a lovely room, a lovely hotel, fabulous staff, superb massage by deanna in the spa, good restaurant

do not use the spa - horrendous service, spa is on what looks like cupboard, massage was very very very poor

the bathroom was huge and had an amazing shower and a hairdryer with spa hand wash and shampoo

2 out of our 3 meals were very poor one of which returned to the kitchen because it was cold , the sea bass