spa unavailable for kids other than 4pm

the towels you rent from the spa to take to the beach could be a little bit bigger

spa area very nice and gym

spa doesn t open till 12 would have liked to have gone earlier and be in the sun after 12

as per the reservation i had access to the spa but in actuality they wanted 20 euros to use it

didn't realize that you have to book for the spa in advance and by the time we did it was already booked up

spa could've been bigger, in my opinion

beach, the weather and spa facilities were really good

spa was great especially for the price

nice bar & breakfast/dinner buffet.

we choose a room that included spa access and it was the best thing we could have done

no indoor pool

breakfast had a lot of options, never left hungry

comfy bed, nice pool, and good food.

the whole area of costa ballena is made for golfers so if you re not into that it can get boring very quickly

hotel staff very accomodating, breakfast included, spa for free

we had a room near the spa on the bottom floor and did experience some drain odour on occasions

our kids ages 13 & 10 have thoroughly enjoyed themselves especially the spa which is available in the mornings

the temperature in the spa was slightly low so we got

the massage spa not open on weekends

we didn t try the spa but it looked lovely too

breakfast had so much choice & staff were so welcoming &

brand new hotel, lovely towels, beautiful shower the beautiful beach is a short walk the breakfast buffet was

s a bit far from bars and restaurants

the swimming pool is amazing

lovely relaxing atmosphere, there is an outdoor pool surrounded by palm trees and an indoor pool/spa for cooler

is a small, very compact city, space is at a premium so i expected the spa to be average but they have managed

a spa with beauty treatments would have been good

we had a massage in the spa and it wasn't very good at all. the lady didn't apply any pressure.

gardens are fabulous the kids played in the extensive grounds

our room was very comfortable and clean, with a well equipped bathroom with spa bath, heating lights &

gym was under renovation.

no gym, a 20 minute walk from the centre. not 5 star.

good cooked breakfast and good prices in the bar room very good

great facility to make traveling through spain a delight with secure parking

spa was 10 euros extra to use, but it was very quiet and peaceful perhaps because it isn't included

hacked off the spa facilities were not included in our price

the spa was also nice

did not use spa as only stayed one night

spa closed for six months during the winter.

in the center of the town; good restaurants and cafes nearby; nice little pool, mini gym and spa on the rooftop

spa is

location and the pool were excellent as well as the spa that's included in the price

the pool was out of action being winter but the spa and sauna were also turned off and we would have had to

there is a nice bakery across the road which opens at 07:30 on weekdays - perfect for breakfast if you are not

everything. spa fantastic. staff superb.

staff were all extremely friendly and helpful and the spa was on a special offer which was a bonus

friendly staff, home feeling, the surprisingly nice spa circuit.

spa was great

very clean, comfortable and spa was great

breakfast was good, location perfect, kind staff

buffet breakfast was excellent. the hotel was very quiet.

pool seemed to be closed for some reason

breakfast, could get snacks for lunch at the bar area, bed was large and very comfortable,

staff were all lovely and as the weather was amazing i asked if the outdoor pool could be opened and it was

the spa was not free.

spa is an additional option for a reasonable price depending on your

it was a really lovely stay staff really friendly considering size of hotel views pool spa all

had to wear cap in spa and not open all the time

good location and spa was great

i had the thermal spa and it was

charge for guests to use an indoor pool area which is described as part of spa circuit obviously in march the

indoor pool is a spa pool only-not for swimming

clothes storage space good

great facilities and spa area

didn t use the spa but at 25 per person for 50 minutes, that s very expensive

beautiful hotel, clean and the add ons in the room are a great touch spa was lovely.

the spa facility was nice - we were able to pre-book a timeslot and have it just to ourselves which was

my husband & i used the workout room, steam bath and spa pool daily

on-site spa provided welcome opportunity to sooth away sore muscles

comfortable bed and quiet at night. very good wifi. excellent location

the wifi was consistent which is by no means always the case

- wifi was good

the new rooftop terrace was a lovely way to spend a sunny afternoon especially as the terrace bar is now open

location, antique furnishings. pet friendly

the room was clean and well kept, the breakfast was wonderful and they have a really nice spa area as well

you have to pay extra to use the spa facility

there was a complimentary spa toiletries kit, some lovely soft towelling bathrobes and slippers to get comfy

the spa is magnificent and the rooftop pool and sun lounge area a welcome retreat

very spacious room with all amenties

-bed -room -best all inclusive we ve ever had- food was outstanding - spa - pools - stunning views around

waste all morning because we couldnt go to the spa early

we also tried out the spa which is a must

spa is not bad

stunning accommodation, spa on site, great breakfast!

good facilities, although the spa was closed during our visit

spa facilities are really good - but remember to book

the spa was less desirable could have more facilities

not as described in info and had the appointment changed last minute not allowing to visit the spa also

and spacey villas with comfy beds, great gym and spa facilities, only 2 minutes away from jerez circuit

hotel just at the ocean front ;) 2 outdoor pools, including infinity pool and one located inside (spa section,

spa time could be extended to more than 30 mins per customer

clean modern hotel with lovely views of the sea, right near the beach, lovely long walks, the spa was delightful

the two pools are nice, and the spa facilities also pretty decent

proximity to the beach. modern and clean lively spa breakfast pool and bar areas disco