spa unavailable for kids other than 4pm

the towels you rent from the spa to take to the beach could be a little bit bigger

spa area very nice and gym

spa doesn t open till 12 would have liked to have gone earlier and be in the sun after 12

as per the reservation i had access to the spa but in actuality they wanted 20 euros to use it

didn't realize that you have to book for the spa in advance and by the time we did it was already booked up

spa could've been bigger, in my opinion

beach, the weather and spa facilities were really good

spa was great especially for the price

nice bar & breakfast/dinner buffet.

we choose a room that included spa access and it was the best thing we could have done

no indoor pool

breakfast had a lot of options, never left hungry

comfy bed, nice pool, and good food.

the whole area of costa ballena is made for golfers so if you re not into that it can get boring very quickly

hotel staff very accomodating, breakfast included, spa for free

we had a room near the spa on the bottom floor and did experience some drain odour on occasions

our kids ages 13 & 10 have thoroughly enjoyed themselves especially the spa which is available in the mornings

the temperature in the spa was slightly low so we got

the massage spa not open on weekends

we didn t try the spa but it looked lovely too

breakfast had so much choice & staff were so welcoming &

brand new hotel, lovely towels, beautiful shower the beautiful beach is a short walk the breakfast buffet was

s a bit far from bars and restaurants

the swimming pool is amazing

the spa was great. restaurant very good home cooking. very pleasant hotel.

friendly staff, home feeling, the surprisingly nice spa circuit.

very clean, comfortable and spa was great

everything. spa fantastic. staff superb.

spa and pool facility, first class

laundry service was a bit slow (>2 days)

the wifi code which was given didn t work

the price was excellent. lovely location on the marina. secure parking available.

good view of the harbour, free parking and a very helpful receptionist

breakfast was good, location perfect, kind staff

clothes storage space good

great facilities and spa area

indoor pool is a spa pool only-not for swimming

charge for the spa considering the pool was closed and parking charge

the views are spectacular and the spa couldn t be better

the spa was worthwhile too

the wellness spa (sauna, steam room & small pool) is lovely & can be booked in advance for private use at a

nice and clean spa with sauna

on-site spa provided welcome opportunity to sooth away sore muscles

my husband & i used the workout room, steam bath and spa pool daily

the private pool the access to the beach the shops nearby the spa is outstanding the barber shop on the premises

the spa was not free.

spa is an additional option for a reasonable price depending on your

it was a really lovely stay staff really friendly considering size of hotel views pool spa all

good location and spa was great

roof bar too cold at this evening time

wifi connection was so bad, the tv remote was dirty and the tv was out of work

excellent location very friendly staff and really pet friendly

the wifi was consistent which is by no means always the case

the new rooftop terrace was a lovely way to spend a sunny afternoon especially as the terrace bar is now open

the spa is magnificent and the rooftop pool and sun lounge area a welcome retreat

very spacious room with all amenties

fabulous hotel. enjoyed the free swim in the spa pool. great breakfast

you have to pay extra to use the spa facility

the room was clean and well kept, the breakfast was wonderful and they have a really nice spa area as well

spa is

the pool was out of action being winter but the spa and sauna were also turned off and we would have had to

location and the pool were excellent as well as the spa that's included in the price

in the center of the town; good restaurants and cafes nearby; nice little pool, mini gym and spa on the rooftop

hotel was lovely with great rooftop relaxation area, pool and gym with sauna

a spa with beauty treatments would have been good

is a small, very compact city, space is at a premium so i expected the spa to be average but they have managed

we had a massage in the spa and it wasn't very good at all. the lady didn't apply any pressure.

lovely relaxing atmosphere, there is an outdoor pool surrounded by palm trees and an indoor pool/spa for cooler

good wifi. large open spaces within the hotel. nice bar and pool.

spa and jacuzzi wasnt open, had weird times and seemed to be via appointment only so cant just go

spa was not included in the price and does not allow children.

hacked off the spa facilities were not included in our price

spa was 10 euros extra to use, but it was very quiet and peaceful perhaps because it isn't included

spa closed for six months during the winter.

our room was very comfortable and clean, with a well equipped bathroom with spa bath, heating lights &

the location was very good, not far from the city centre, where we could find parking

the pool is beautiful and relaxing

the villa is beautiful & we thoroughly enjoyed the chilled out vibe around the gorgeous pool

central location and good parking also big positives

the beer spa was the best and adrian and the girl (forgot the name) were really friendly helpful

didnt use the spa so cannot comment

facilities and services not available or undergoing maintenance at this time of year like spa and on site swimming

the hotel is beautifully located right on the beach, with a serene bali-spa theme that adds a calming touch to

location was amazing! the beer spa was a lovely bonus, well worth a visit.